Repair And Service; Hardware Warranty; Security Advice - Cambium Networks PTP 820G Technical Description

About This User Guide
3
Ask for assistance from the Cambium product supplier.
4
Gather information from affected units, such as any available diagnostic downloads.
5
Escalate the problem by emailing or telephoning support.
Repair and service
If unit failure is suspected, obtain details of the Return Material Authorization (RMA) process from the support
website.
Hardware warranty
Cambium's standard hardware warranty is for one (1) year from date of shipment from Cambium Networks or a
Cambium distributor. Cambium Networks warrants that hardware will conform to the relevant published
specifications and will be free from material defects in material and workmanship under normal use and service.
Cambium shall within this time, at its own option, either repair or replace the defective product within thirty (30)
days of receipt of the defective product. Repaired or replaced product will be subject to the original warranty
period but not less than thirty (30) days.
To register PTP products or activate warranties, visit the support website. For warranty assistance, contact the
reseller or distributor.
Using non‐Cambium parts for repair could damage the equipment or void warranty.
Contact Cambium for service and repair instructions.
Portions of Cambium equipment may be damaged from exposure to electrostatic discharge. Use
precautions to prevent damage.
Security advice
Cambium Networks systems and equipment provide security parameters that can be configured by the operator
based on their particular operating environment. Cambium recommends setting and using these parameters
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Security advice