Possible Issues While Printing; Possible Issues While Cutting - Tally Dascom DT-330 User Manual

Tally Dascom DT-330

5.2 Possible Issues While Printing

Trouble
Colored stripe in the
paper
Blurred or spot printing
Paper Jam
Vertical dot line missing

5.3 Possible Issues While Cutting

Trouble
Worn gear and worn wheel
Cutter jam, the
movable cutter
cannot move back
Insufficient cutting
Thermal printer head over
Paper Jam
Potential Problem
Paper near end
Incorrect roll paper
installation
Poor paper quality
Dirty thermal head or
print roller
Low Print density
Paper stuck
Dirty thermal head or
print roller
Thermal head damaged
Potential Problem
Cutter abrasion,
insufficient cutting
abrasion
Motor burnt
Paper scraps
Cutter edge abrasion,
paper too thick
heat
Driving too fast
Wrong paper feeding
position
Solution
Install a new roll of paper.
Install the paper roll correctly.
Use recommended thermal roll paper.
Clean the thermal head or print roller.
Increase the print density level.
Open the printer cover, check the paper
path and remove jammed paper.
Clean the thermal head or print roller.
Contact your dealer for assistance.
Solution
Replace the cutter
Replace the worn gear and worn wheel
Replace the motor
Clean the paper scraps on the transmission
system
Replace the cutter
Reduce the density of printing
Reduce the printer speed to the limit of
thermal printer head
Put the paper parallel with paper mount
and insert into the space between the
platen roller and the thermal print head
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User Guide V1.0