Ruckus Wireless SmartZone 100 Getting Started Manual
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Ruckus Wireless SmartZone 100 Getting Started Manual

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HARDWARE INSTALLATION GUIDE
Ruckus SmartZone 100 Getting Started
Guide, 5.1.1
Supporting SmartZone Release 5.1.1
Part Number: 800-72267-001 Rev A
Publication Date: 26 April 2019

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Summary of Contents for Ruckus Wireless SmartZone 100

  • Page 1 HARDWARE INSTALLATION GUIDE Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Supporting SmartZone Release 5.1.1 Part Number: 800-72267-001 Rev A Publication Date: 26 April 2019...
  • Page 2 Trademarks ARRIS, the ARRIS logo, Ruckus, Ruckus Wireless, Ruckus Networks, Ruckus logo, the Big Dog design, BeamFlex, ChannelFly, EdgeIron, FastIron, HyperEdge, ICX, IronPoint, OPENG, SmartCell, Unleashed, Xclaim, ZoneFlex are trademarks of ARRIS International plc and/or its affiliates. Wi-Fi Alliance, Wi-Fi, the Wi-Fi logo, the Wi-Fi CERTIFIED logo, Wi-Fi Protected Access (WPA), ™...

  • Page 3: Table Of Contents

    Step 5: Verify the Settings..................................38 Connecting the Controller to the Network............................. 38 Logging On to the Web Interface................................38 Ensuring That APs Can Discover the Controller on the Network....................41 Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 4 Method 4: Configure DHCP Option 43 on the DHCP Server........................ 45 Method 5: Manually Configure the Controller Address on the AP’s Web Interface................48 What to Do Next......................................49 Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 5: Preface

    A DANGER statement indicates conditions or situations that can be potentially lethal or extremely hazardous to you. Safety labels are also attached directly to products to warn of these conditions or situations. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 6: Command Syntax Conventions

    Support Portal user account. Other technical documentation content is available without logging in to the Ruckus Support Portal. White papers, data sheets, and other product documentation are available at https://www.ruckuswireless.com. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 7: Online Training Resources

    Self-Service Resources The Ruckus Support Portal at https://support.ruckuswireless.com offers a number of tools to help you to research and resolve problems with your Ruckus products, including: • Technical Documentation—https://support.ruckuswireless.com/documents Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 8 Using these resources will help you to resolve some issues, and will provide TAC with additional data from your troubleshooting analysis if you still require assistance through a support case or RMA. If you still require help, open and manage your case at https://support.ruckuswireless.com/case_management. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 9: About This Guide

    ™ This SmartZone 100 Getting Started Guide for SmartZone provides information on how to set up the SmartZone 100 (SZ 100) appliance on the network. Topics covered in this guide include mounting, installation, and basic configuration. This guide is intended for use by those responsible for installing and setting up network equipment. Consequently, it assumes a basic working knowledge of local area networking, wireless networking, and wireless devices.
  • Page 10 Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 11: Preparing To Set Up The Controller

    NOTE The AC power cable (part number 902-0174-XX00, where XX is the two-character country code) is not supplied with the SmartZone 100 appliance and may be ordered separately. Rack Mount Kit Contents The rack mount kit contains the following items: •...

  • Page 12: Before You Begin

    Microsoft Internet Explorer 9.0 • A grounded electrical power strip or surge suppressor to protect from circuit overload • A standard EIA 19-inch wide rack with an available 1RU space Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 13: Determine Which Controller Sku You Have

    MGMT/CL/CP/DP MGMT/CL/CP/DP MGMT/CL/CP/DP MGMT/CL/CP/DP MGMT/CL/CP/DP (4xGE+2x10GE) SZ124 MGMT/CL/CP MGMT/CL/CP (4xGE+2x10GE) GE Details: • MGMT: Management • CL: Cluster • CP: Control Plane • DP: Data Plane (Tunnel/User traffic) Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 14: Get To Know The Physical Features Of The Controller

    The following figure shows the controller’s front panel with the bezel installed. For descriptions of the numbered parts, refer to the table below. FIGURE 3 The front panel of the SmartZone 100 (SKU P01-S124-WW10) TABLE 3 Front panel parts Number...
  • Page 15 Off: No disk I/O Rear Panel The figure below shows the rear panel of the SmartZone 100. For descriptions of the numbered parts, refer to the table below. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 16 Preparing to Set Up the Controller Before You Begin FIGURE 4 Rear panel of the SmartZone 100 TABLE 5 SmartZone rear panel parts Number Description Power switch High efficiency (80+) power supply (110-220 VAC) Ruckus SmartZone 100 Getting Started Guide, 5.1.1...

  • Page 17: Mounting And Powering The Controller

    What You Will Need • 3/8-inch hex driver or wrench • Phillips (crosshead) screwdriver, #1 and #2 bits • Anti-static wrist strap and conductive foam pad (recommended) Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 18: Mounting The Controller

    Find a flat and surface (such as a table) and place the SZ100 unit on top of it. FIGURE 6 Place the SZ100 on a flat, dry surface Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 19 Take one mounting ear, and then use a Phillips to secure it to the right side of the chassis with the supplied mounting ear screws. FIGURE 7 Secure the mounting ear to the right side of the chassis Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 20 Therefore, you can only use up to four mounting ear screws on each side. Ten mounting ear screws are supplied. So you may have two or more mounting ear screws left (depending on how many you use) when you finish. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 21 FIGURE 9 Use the supplied screws to secure the mounting ears to the rack FIGURE 10 Use two mounting screws on each mounting ear You have completed mounting the controller to a rack. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 22: Powering On The Controller

    Connect the AC power cable to the power socket on the rear panel. FIGURE 11 Connect the AC cable to the power socket Connect the other end of the power cable to an electrical outlet. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 23 Press the power switch on the rear panel to power on the SZ 100. The power LED on the front panel turns amber while the SZ 100 boots up, and turns off when the startup is complete. FIGURE 12 Press the power switch to power on the SmartZone 100 You have completed powering on the controller.
  • Page 24 Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 25: Preparing The Interface Settings And Administrative Computer

    Used for tunnel traffic to and from the AP Preparing the Administrative Computer NOTE This procedure assumes Windows 7 as the operating system. Procedures for other operating systems are similar. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 26 Start > Control Panel > Network and Sharing Center > Change Adapter Settings When the Network Connections windows appears, right click the icon for “Local Area Connection” and click Properties. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 27 Write down all of the currently active settings so you can restore your computer to its current configuration later (when this process is complete). FIGURE 13 The Internet Protocol Version 4 (TCP/IP) properties dialog box Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 28 Click OK to save your changes and exit first the TCP/IP Properties dialog box, then the Local Area Connection Properties dialog box. Your changes are put into effect immediately. You have completed preparing the administrative computer. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 29: Running The Setup Wizard And Logging On To The Web Interface

    31 Step 3: Configure the IP Settings on page 31 Step 4: Configure the Cluster Settings on page 35 Step 5: Verify the Settings on page 38 Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 30: Step 1: Start The Setup Wizard

    Start your web browser, and then enter the following in the address bar: https://192.168.2.2:8443 The Setup Wizard appears, displaying the Port Configuration page. FIGURE 15 The Port Configuration page with the One Port Group option selected Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 31: Step 2: Configure The Port Grouping

    IPv4 Only: Click this option if you want the controller in IPv4 only mode. • IPv4 and IPv6: Click this option if you want the controller in both IPv4 and IPv6 mode. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 32 Click Next. The Cluster Information page appears. Go to Step 4: Configure the Cluster Settings on page 35 to continue. FIGURE 17 The IP Setting page, showing the options when IPv4 only is selected Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 33: If You Selected Two Port Groups

    You can only set the device IP mode once. After you complete the Setup Wizard, the device IP mode setting will not be configurable from either the web interface or command line interface. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 34 In Primary DNS Server and Secondary DNS Server, enter the DNS server address for the enabled interfaces. Click Next. The Port Group 2 page appears. FIGURE 20 The AP Tunnel Data tab on the Port Group 2 page Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 35: Step 4: Configure The Cluster Settings

    NOTE A SmartZone (SZ) 100 unit can only form a cluster with other SmartZone 100 units of the same model. For example, a SZ104 cannot be clustered with a SZ124 unit. It cannot join a cluster of SmartZone 300 or vSZ units (and vice versa).

  • Page 36: If This Controller Is Forming A New Cluster

    Click Next to continue. The Confirmation page appears and displays all the controller settings that you have configured using the Setup Wizard. FIGURE 22 Set the administrator passwords for the web interface and command line interface Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 37: If This Controller Is Joining An Existing Cluster

    Click Upgrade, and then follow the prompts to perform the upgrade. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 38: Step 5: Verify The Settings

    Follow these steps to log on to the controller’s web interface. On a computer that is on the same subnet as the Management (Web) interface, start a web browser. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 39 The web interface refreshes, and then displays the Dashboard page, which indicates that you have logged on successfully. You are now ready to configure the controller. Refer to the SmartZone 100 Administrator Guide for information on how to configure the controller and manage APs and wireless clients.
  • Page 40 Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 41: Ensuring That Aps Can Discover The Controller On The Network

    Log on to the controller’s console. Enter en to enable privileged mode. Enter config. Enter lwapp2scg. Enter policy accept-all. You have completed enabling the LWAPP2SCG application on the controller. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 42: Method 1: Perform Auto Discovery Of The Controller Using The Smartlicense Server

    The DNS IP address of the FQDN must match the Internet routable IP address of the computer from which the API request is generated. • If any of the above three conditions are not met, the API request will fail with a 401 error. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 43: Method 2: Perform Auto Discovery On Same Subnet, Then Transfer The Ap To Intended Subnet

    DNS related information that will enable them to discover controllers on the network. Using the DNS information they obtained during the DHCP request, APs will attempt to resolve the controller IP address using RuckusController.{DNS domain name} and zonedirector.{DNS domain name}. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 44 Type: A (IPv4 Domain Name Translation) Value: (IP address of the controller) FIGURE 26 Add records for “RuckusController” and “zonedirector” to the DNS zone file Save the zone file. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 45: Method 4: Configure Dhcp Option 43 On The Dhcp Server

    The procedure for configuring DHCP option 43 varies, depending on the DHCP server that you are using. Refer to the documentation provided with your DHCP server software for information on how to configure DHCP option 43. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 46 120.0.0.3 is the control interface IP address of the first controller and 120.0.0.4 is the control interface IP address of the second controller. Save the DHCP configuration file. Restart the DHCP server to apply the new settings. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...
  • Page 47 Enter this command if you want all APs that discover the controller to be managed by it. FIGURE 30 Options that appear after you enter the “policy” command Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 48: Method 5: Manually Configure The Controller Address On The Ap's Web Interface

    In Primary Controller Address, type the IP address of the controller that you want to manage the AP. In Secondary Controller Address, type the IP address of a backup controller that you want to manage the AP if the primary controller is unavailable. Ruckus SmartZone 100 Getting Started Guide, 5.1.1 Part Number: 800-72267-001 Rev A...

  • Page 49: What To Do Next

    FIGURE 32 Set the IP addresses of the primary and secondary controllers that you want to manage the AP What to Do Next For more information on configuring and managing the controller, refer to the SmartZone 100 Administrator Guide for Release 3.4, which is available for download on the Ruckus support website at http://support.ruckuswireless.com.
  • Page 50 © 2019 ARRIS Enterprises LLC. All rights reserved. Ruckus Wireless, Inc., a wholly owned subsidiary of ARRIS International plc. 350 West Java Dr., Sunnyvale, CA 94089 USA www.ruckuswireless.com...

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