Page 1 Ruckus Wireless ™ SmartZone ™ Administrator Guide for RuckOS 3.1 Part Number 800-70827-001 Rev B Published April 2015 www.ruckuswireless.com...
Page 2: Limitation Of Liability
Ruckus Wireless, Ruckus, the bark logo, ZoneFlex, FlexMaster, ZoneDirector, SmartMesh, Channelfly, Smartcell, SmartZone, Dynamic PSK, and Simply Better Wireless are trademarks of Ruckus Wireless, Inc. in the United States and other countries. All other product or company names may be trademarks of their respective owners.
Page 3 "Not a Contribution." "Contributor" shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution has been received by Licensor and subsequently incorporated within the Work. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 4 Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any liability incurred by, or claims asserted against, such Contributor by reason of your accepting any such warranty or additional liability. END OF TERMS AND CONDITIONS SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 5 * THIS SOFTWARE IS PROVIDED ``AS IS'' AND ANY EXPRESSED OR IMPLIED * WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES * OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 6 IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 7 Licensable by grantor. 1.12. Source Code. means (a) the common form of computer software code in which modifications are made and (b) associated documentation included in or with such code. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 8 Covered Software, or any notices of licensing or any descriptive text giving attribution to any Contributor or the Initial Developer. 3.4. Application of Additional Terms. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 9 Original Software where the Participant is the Initial Developer) directly or indirectly infringes any patent, then any and all rights granted directly or indirectly to You by such Participant, the Initial Developer (if the Initial Developer is not the SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 10 Software is furnished to do so, subject to the following conditions: The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 11 * THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY * EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 12 * 3. All advertising materials mentioning features or use of this software * must display the following acknowledgement: * "This product includes cryptographic software written by * Eric Young (eay@cryptsoft.com)" SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 13 * The licence and distribution terms for any publically available version or * derivative of this code cannot be changed. i.e. this code cannot simply be * copied and put under another distribution licence * [including the GNU Public Licence.] SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 14: Table Of Contents
Logging Off the Web Interface ..........27 SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 15 Viewing WLAN Schedule Profiles ........64 SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 16 Creating a Device Access Policy ........94 SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 17 Event Severity Levels ..........136 SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 18 Testing an AAA Server ..........171 Authenticating an Administrator Using an External AAA Server....172 SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 19 System Resource Utilization Report ........206 SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 20 If the Controller Has an FTP Backup ........240 SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 21 Default Licenses in the SmartZone 100 ........
Page 22: About This Guide
About This Guide This Administrator Guide describes how to configure the Ruckus Wireless™ SmartZone™ (SZ or the controller) 100 and how to use the web interface to manage access points that are reporting to the SZ. This guide is written for those responsible for installing and managing network equipment.
Page 23: Document Conventions
The online help is accessible from the web interface and is searchable. • Release Notes: Provide information about the current software release, including new features, enhancements, and known issues. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 24: Documentation Feedback
Documentation Feedback Documentation Feedback Ruckus Wireless is interested in improving its documentation and welcomes your comments and suggestions. You can email your comments to Ruckus Wireless at: docs@ruckuswireless.com When contacting us, please include the following information: • Document title • Document part number (on the cover page) •...
Page 25: Navigating The Web Interface
Logging Off the Web Interface NOTE: Before continuing, make sure that you have already set up the SmartZone 100 on the network as described in the SmartZone 100 Getting Started Guide for this release. Setting Up the Controller for the First Time For information on how to set up the controller for the first time, including instructions for running and completing the controller’s Setup Wizard, see the SmartZone 100...
Page 26 If a browser security warning appears, this is because the default SSL certificate (or security certificate) that the controller is using for HTTPS communication is signed by Ruckus Wireless and is not recognized by most web browsers.
Page 27: Web Interface Features
• Perform administrative tasks, including backing up and restoring system config- uration, upgrading the cluster upgrade, downloading support , performing system diagnostic tests, viewing the statuses of controller processes, and uploading additional licenses (among others) SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 28 Miscellaneous bar Sidebar Content area The following sections describe the web interface features that are called out in Figure • Main Menu • Sidebar • Content Area • Miscellaneous Bar SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 29: Main Menu
Content Area. Content Area This large area displays tables, forms, and information that are relevant to submenu and sidebar items that you clicked. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 30: Miscellaneous Bar
• Log Off: Click this to log off the controller web interface. For more information, Logging Off the Web Interface. • : Click this icon to launch the Online Help, which provides information on how to perform management tasks using the web interface. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 31: Using Widgets On The Dashboard
You can display client count by AP or WLAN. The client count summary widget requires two widget slots. Figure 3. The client count summary widget SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 32: Ap Summary Widget
Wi-Fi controller licenses (consumed versus total). This widget requires one widget slot. Figure 5. The system summary widget SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 33: Traffic Summary Widget
The default refresh interval for the client type summary widget is 15 minutes. When you add the widget, you can configure this refresh interval to any value between 1 and 30 minutes. Figure 7. The client type summary widget SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 34: Wireless Network Summary Widget
The top 10 APs by client count widget displays the ten APs with the most number of clients associated with them. This widget requires one widget slot. Figure 9. The top 10 APs by client count widget SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 35: Top 10 Clients By Traffic Count
Adding a Widget Follow these steps to add a widget to the dashboard. 1 Click the icon in the upper-left corner of the page (below the Ruckus Wireless icon). The icons for adding widgets appear (see Table Table 1.
Page 36: Adding A Widget To A Widget Slot
4 Configure the information that you want the widget to display and the interval at which to refresh the information on the widget. NOTE: The refresh intervals for the client count summary and traffic summary widgets are non-configurable. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 37: Displaying A Widget In A Widget Slot
3 Click-and-hold the widget, and then drag it to the empty slot to which you want to move it. 4 Release the widget. You have completed moving a widget to another slot. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 38: Deleting A Widget
1 On the Miscellaneous Bar, click Log Off. A confirmation message appears. 2 Click Yes. The controller you off the web interface. The logon page appears with the following message above the Ruckus Wireless logo: Log off successful SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 39 Logging Off the Web Interface Deleting a Widget You have completed logging off the web interface. Figure 12. The message “Log off successful” indicates that you have successfully logged off the web interface SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 40: Working With User Accounts, Guest Passes, And User Roles
3 In the Contact Details section, fill out the following boxes: • First Name • Last Name • Email • Phone • Country • City • Street • Zip Code SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 41: Editing A User Account
You have completed creating a user account. Figure 13. Creating a user account Editing a User Account Follow these steps to edit an existing user account. 1 Go to Configuration > Identity > Users. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 42: Working With Guest Passes
Generating guest passes involves four steps: Step 1: Create a Guest Access Service Step 2: Create a Guest Access WLAN Step 3: Generate a Guest Pass Step 4: Send Guest Passes to Guest Users SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 43: Step 1: Create A Guest Access Service
5 Configure the rest of the WLAN settings. For details on each setting, see Creating WLAN. 6 When you finish creating a guest access WLAN, continue to Step 3: Generate a Guest Pass. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 44: Step 3: Generate A Guest Pass
• Guest WLAN: Select the guest WLAN that you created in Step 2: Create a Guest Access WLAN. • Number of Passes: Type the number of guest passes that you want to generate. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 45 • In Remarks (optional), type your notes about this guest pass, if any. 6 Click Generate. The page refreshes, and then the guest pass you generated appears in a table, along with other guest passes that exist on the controller. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 46: Step 4: Send Guest Passes To Guest Users
Printing the Guest Pass. • Export CSV: See Exporting the Guest Pass to CSV. • Email: See Sending the Guest Pass via Email. • SMS: See Sending the Guest Pass via SMS. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 47: Printing The Guest Pass
3 Click Print Selected. A new browser page appears, which displays the guest pass and available printing options. 4 Configure your printer settings, and then print the guest passes. You have completed printing the guest passes. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 48: Exporting The Guest Pass To Csv
4 Using Microsoft Excel or a similar application, open the CSV file. The CSV file displays the details of the guest passes, including: • Guest Name • Remarks • Key • Expiration Date You have completed exporting the last generated guest passes to CSV. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 49: Sending The Guest Pass Via Email
7 Click OK to close the dialog box. You have completed sending guest passes via email. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 50: Sending The Guest Pass Via Sms
SMS messages have been sent to the message queue successfully 8 Click OK to close the dialog box. You have completed sending guest passes via SMS. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 51: Generating Guest Passes From An Imported Csv
• Remarks (Optional): Add some notes or comments about this guest pass. • Key: Enter a guest pass key or leave it blank so the controller can generate the key automatically. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 52 Expire guest pass if not used within [ ] days: If you want this guest pass to expire if it is unused after you generated it, type the number of days in the box (maximum value is 365 days). SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 53 You have completed generating a guest pass. You are now ready to send the guest pass to guest users. See Step 4: Send Guest Passes to Guest Users for information. Figure 23. The Guest Pass page for importing a CSV file SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 54: Viewing The List Of Guest Users
(delete) icon that is in the same row as the guest pass name. You have completed deleting a guest pass or guest passes. Figure 24. Deleting a single guest pass or multiple guest passes SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 55: Creating A Guest Pass Printout Template
The Upload a Template File form appears on the right side of the page. 8 Configure the Upload a Template File options: SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 56: Working With User Roles
Enter the User Group name here. Active Directory/LDAP users with the same group attributes are automatically mapped to this user role. • WLANS: Specify whether this role will have access to all WLAN or to specific WLANs only. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 57 Unlimited: If you want an unlimited number of users to share this role, click this option. 4 Click OK. You have completed creating a user role. Figure 27. Creating a user role SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 58: Configuring The Wireless Network
Working with Hotspot (WISPr) Services • Working with Hotspot 2.0 Services • Working with Web Authentication Services • Working with AAA Servers • Configuring Location Services • Configuring Bonjour Gateway Policies SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 59: Configuring Wlans
Standard usage (For most regular wireless networks): This is a regular WLAN suitable for most wireless networks. Hotspot service (WISPr): Click this option if want to use a hotspot service that you previously created. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 60 You have two options for the MAC address format to use for authenticating clients: Use user defined text as authentication password (default is device MAC address) Set device MAC address in 802.1x format 00-10-A4-23-19-C0. (The default is 0010a42319c0). SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 61 Wi-Fi Alliance and are the recommended encryption methods. The Wi-Fi Alliance will be mandating the removal of WEP due to its security vulnerabilities, and Ruckus Wireless recommends against using WEP if possible. • WPA2: Enhanced WPA encryption using stronger TKIP or AES encryption algorithm.
Page 62 Hotspot Rel 1 devices check box. See Working with Remote Users for more information. • Onboarding Portal: Select the portal signup profile that you want this guest WLAN to use. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 63 12 In RADIUS Options, click + (plus sign) to display the options, and then configure the following: • NAS ID: Select how to the RADIUS server will identify the AP. Options include: WLAN BSSID AP MAC User-defined SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 64 AP replies on behalf of the host. If the AP receives a request for an unknown host, it forwards the request at the rate limit specified. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 65 OFDM-only allows the client to increase management frame transmis- sion speed from CCK rates to OFDM rates. This feature is implemented per WLAN and only affects the 2.4GHz radio. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 66 WLAN service check box. For more information, see Band Balancing. 14 Click OK at the bottom of the form. You have completed creating and configuring a WLAN service of the AP zone. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 67: Client Load Balancing
AP sends its first scan report. When an AP leaves, the controller immediately updates the list of adjacent radios and refreshes the client limits at each affected AP. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 68: Key Points About Client Load Balancing
25% of clients connecting to the 2.4 GHz band. To balance the load on a radio, the AP encourages dual-band clients to connect to the 5 GHz band when the configured percentage threshold is reached. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 69: Client Admission Control
1 Click Configuration > Wireless Network > WLAN. The WLANs page appears. 2 Look for the WLAN Configuration section. All existing WLANs are listed in the section and their basic settings, including the: SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 70: Deleting Wlans
1 Create a WLAN service (for example, “Guest Only Service”) that provides guest- level access only. 2 Create a WLAN group (for example, “Guest Only Group”), and then assign “Guest Only Service” (WLAN service) to “Guest Only Group” (WLAN group). SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 71: Notes About Wlan Groups
• A WLAN group can include a maximum of 27 member WLANs. For dual radio APs, each radio can be assigned to only one WLAN group (single radio APs can be assigned to only one WLAN group). SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 72: Creating A Wlan Group
1 Go to Configuration > WLAN. The WLANs page appears. 2 Look for the WLAN Groups section. All existing WLAN groups and their basic settings are shown, including the: • WLAN group name • Description SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 73: Deleting Wlan Groups
If your browser and the target AP/WLAN are in different timezones, configure the on/off times according to the desired schedule according to your local browser. For example if you wanted a WLAN in Los Angeles to turn on SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 74: Creating A Wlan Schedule Profile
WLAN Scheduler Profiles section. You have completed creating a WLAN schedule profile. This WLAN schedule profile will now appear as an option Figure 29. Creating a schedule profile SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 75: Viewing Wlan Schedule Profiles
• Actions (that you can perform) 3 To view the schedule that has been defined in a particular schedule profile, click the schedule profile name. You have completed viewing existing WLAN schedule profiles. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 76: Deleting Wlan Schedule Profiles
Set the country code to the proper regulatory region ensuring that the controller network does not violate local and national regulatory restrictions. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 77 Configuring Access Points Configuring Common AP Settings • Location: Type a location name (for example, Ruckus Wireless HQ) for this AP. • Location Additional Information: Type additional information about the AP location (for example, 350 W Java Dr, Sunnyvale, CA 94089, United States).
Page 78 • Channel Mode: If you want to allow outdoor APs to use wireless channels that are regulated as indoor-use only, select the Allow indoor channels check box. For more information, see Channel Mode. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 79 APs, SSID-spoofing APs and MAC-spoofing APs. When one of these rogue APs is detected (and this check box is enabled), the Ruckus Wireless AP automatically begins sending broadcast de-authentication SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 80 Client Admission Control. • AP Reboot Timeout: Set the time after which the AP will reboot automatically when it is unable to reach the default gateway or the control interface. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 81: Channel Mode
SmartSelect or auto channel selection is used, unless the administrator configures the AP to allow use of these channels. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 82: Client Load Balancing
Before you enable load balancing, keep the following considerations in mind: • The load balancing rules apply only to client devices; the AP always responds to another AP that is attempting to set up or maintain a mesh network. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 83: Band Balancing
To use the VLAN pooling feature, you first need to create a VLAN pooling profile, and then you can assign the profile to a specific WLAN or override the VLAN settings of a WLAN group. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 84: Creating A Vlan Pooling Profile
3 Expand the Advanced Options section, and locate the Access VLAN entry. 4 Select the Enable VLAN Pooling check box, and then select the VLAN pooling profile that you created earlier. 5 Click OK. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 85: Using A Vlan Pooling Profile To Override The Vlan Settings Of A Wlan Group
WLAN group name to edit it. 3 Expand the WLAN List section, and then select the check boxes for the member WLANs for which you want to override the VLAN settings. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 86 You have completed overriding the VLAN settings of a WLAN group using a VLAN pooling profile. Figure 34. In the VLAN Override column, select the VLAN pooling profile to apply each of the selected WLANs SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 87: Configuring Model-Based Settings
Follow these steps to configure the Ethernet ports for all APs of the same model. 1 Go to Configuration > Access Points > Model Based Settings. 2 In Select an AP model, select the AP model that you want to configure from the list. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 88 4 Click Apply. You have completed configuring AP model specific settings. Figure 35. Configuring AP model specific settings NOTE: To disable a LAN port entirely, clear the Enable check box. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 89: Designating An Ethernet Port Type
VLAN and assign them to specific VLANs, select Access Port and enter any valid VLAN ID in the VLAN ID field (valid VLAN IDs are 2-4094). SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 90: General Ports
GRE + UDP: Select this option to allow APs behind a NAT server to tunnel WLAN traffic back to the controller. GRE: Select this option to tunnel regular WLAN traffic only. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 91 WLAN gateway. The range is 2 to 10 retries and the default value is 5 retries. 4 Click Apply. You have completed configuring the AP tunnel settings. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 92: Tagging Critical Aps
Access Points page and the Access Point details page. Additionally, the controller will send an SNMP trap to notify that an AP has been disconnected. Figure 37. Configuring critical AP tagging rules SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 93: Managing Access Points
• Provision State • Administrative Status • Status • Configuration Status • Registered On (date the access point joined the controller network) • Registration State • Actions (actions that you can perform) SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 94: Provisioning And Swapping Access Points
• Manually enter the AP swap pair • Delete the swap configuration if AP fails to contact the controller • Monitor the status and stage of the swapping AP pairs • Manually swap the APs SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 95: Options For Provisioning And Swapping Aps
APs. It does not contain swapping APs or auto discovered APs. NOTE: If no APs have been pre-provisioned, you will still be able to export the CSV file but it will be empty (except for the column titles). SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 96: Understanding How Swapping Works
The following table lists how the controller handles swapping by detailing each stage. For example, you have entered swap configuration as Swap In: A and Swap out: B. Table 3. AP swapping stages Stage State A Stage A State B Stage B SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 97: Editing Ap Configuration
If you have hotspots on the network and you are using an external portal, take note of the encoding mechanism for the loc parameter so your external portal can decode it. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 98: Editing Swap Configuration
3 Click the AP MAC address of the access point. 4 Click the Swap Configuration tab. 5 Update the access point configuration by modifying the options in the form. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 99: Deleting An Access Point
NOTE: After you delete an access point, it could take approximately two minutes before it appears on the Configuration > Wireless Network > APs page again. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 100: Controlling Access To The Wireless Network
• To apply this rule to a single IP, clear the Subnet check box, and then enter the IP address. 8 In Source Port, specify the source port to which this rule will apply. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 101 13 Click Create New. You have completed creating a user traffic profile. The next time you a WLAN, this profile will appear as one of the options for User Traffic Profile. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 102: Viewing User Traffic Profiles
If you are deleting a single profile, you can also click the icon (under the Actions column) that is in the same row as the profile that you want to delete. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 103: Controlling L2 Access
2 Look for the L2 Access Control section. All existing L2 access policies and their basic settings are shown, including the: • Profile name • Description • Default access (allow or block) • Actions (that you can perform) SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 104: Deleting L2 Access Policies
If you are deleting a single policy, you can also click the icon (under the Actions column) that is in the same row as the policy that you want to delete. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 105: Controlling Device Access
• VLAN: Segment this client type into a specified VLAN (1~4094; if no value is entered, this policy does not impact device VLAN assignment). 8 To add a new rule, click Create New again, and then repeat Step SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 106: Viewing Device Access Policies
If you are deleting a single policy, you can also click the icon (under the Actions column) that is in the same row as the policy that you want to delete. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 107: Managing Guest Access
(entered into the text box) prior to forwarding them to their destination. When guest users land on this page, they are shown the expiration time for their guest pass. 5 In Guest Access, configure the following: SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 108 • Web Portal Logo: By default, the guest hotspot logon page displays the Ruckus Wireless logo. To use your own logo, click the Upload button, select your logo (recommended size is 138 x 40 pixels, maximum file size is 20KB), and then click Upload.
Page 109: Viewing Guest Access Services
• Name • Description • Actions (that you can perform) 2 To view or update policy settings, click the policy name. You have completed viewing device access policies. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 110: Deleting Guest Access Services
If you are deleting a single guest access service, you can also click the icon (under the Actions column) that is in the same row as the service that you want to delete. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 111: Working With Hotspot (Wispr) Services
Creating a Hotspot (WISPr) Service NOTE: In addition to hotspot (WISPr) services, the controller provides Hotspot 2.0 services. For information on Hotspot 2.0 services, see Working with Hotspot 2.0 Services. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 112: Creating A Hotspot (Wispr) Service
5 In the User Session section, configure the following options: • Session Timeout: Set a time limit (in minutes) after which users will be disconnected from the hotspot service and will be required to log on again. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 113 8 Click OK. You have completed configuring a hotspot service. For additional steps that you need to perform to ensure that the hotspot service works, see Working with Hotspot (WISPr) Services. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 114: Configuring Smart Client Support
Figure 44. Creating a hotspot Configuring Smart Client Support Ruckus Wireless hotspots support the WISPr Smart Client feature, which allows client devices to log on to a hotspot seamlessly without requiring the user to go through the logon page. The controller provides the following options for supporting Smart Clients: •...
Page 115: Configuring The Logon Url
Subscriber Portal on the external server. In the example below, the Subscriber Portal module is installed on a server with the IP address 172.21.11.248, hence the logon URL is: http://172.21.11.248:9997/SubscriberPortal/login Figure 46. In Logon URL, click either Internal or External SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 116: Assigning A Wlan To Provide Hotspot Service
5 Select the name of the hotspot service that you created previously. 6 Click OK. You have completed assigning a WLAN to provide a hotspot service. Figure 47. Assigning a WLAN to provide hotspot SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 117: Working With Hotspot 2.0 Services
See the Hotspot 2.0 Reference Guide for RuckOS 3.1 for information on configuring Hotspot 2.0 services, including: • Working with Hotspot 2.0 operator profiles • Working with Hotspot 2.0 identity providers • Creating a Hotspot 2.0 online signup portal SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 118: Working With Web Authentication Services
4 In Redirection, select where to redirect the user after successfully completing authentication. • Redirect to the URL that the user intends to visit: Allows the guest user to continue to their destination without redirection. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 119 6 Click OK. You have completed creating a web authentication service. Figure 48. The Create New Web Authentication Portal page SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 120: Creating A Wlan For The Web Authentication Service
URL to your logon page. After they discover the WLAN on their wireless device or laptop, they open their browser, connect to the logon page and enter the required login information. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 121 Working with Web Authentication Services Creating a WLAN for the Web Authentication Service Figure 49. Creating a WLAN to provide web authentication SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 122: Working With Aaa Servers
8 Click OK. The page refreshes and the authentication service you have added appears on the list of existing authentication services. You have completed adding an authentication service to the controller. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 123: Radius Service Options
• RFC 5580 Out of Band Location Delivery: If you want out-of-band location delivery (RFC 5580) to apply only to Ruckus Wireless APs, select the Enable for Ruckus AP Only check box. • Primary Server: Configure the primary RADIUS server settings.
Page 124 At that point, the request will fail over to another server, if a live AAA server is available. The default Zombie Period is 40 seconds. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 125 • Sanity Timer: Set a timer (in seconds) that will be started whenever a condition that generates an event is reached. This helps prevent conditions that trigger events which occur frequently. 10 Click OK. You have completed configuring the RADIUS service options. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 126: Adding A Proxy Aaa Accounting Server
6 Click OK. The page refreshes and the accounting service you have added appears on the list of existing accounting services. You have completed adding an accounting service to the controller. Figure 51. The Create New Accounting Service form SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 127: Deleting Proxy Aaa Servers
• Name: Type a name for the AAA server that you are adding. • Description: Type a short description of the AAA server. • Type: Click the type of AAA server that you are adding. Options include: RADIUS Active Directory LDAP SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 128 AD server (for example, domain.ruckuswireless.com). If you clicked LDAP, configure the following options: • IP Address: Type the IP address of the LDAP server. • Port: Type the port number of the LDAP server. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 129: Adding A Non-Proxy Aaa Accounting Server
Follow these steps to add a non-proxy AAA (RADIUS) accounting server to the controller. 1 Go to Configuration > Wireless Network > AAA Servers > Non-Proxy AAA. The Non-Proxy AAA page appears. 2 Under the Accounting Service section, click Create New. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 130 RADIUS accounting server port number is 1813. • Shared Secret: Type the AAA shared secret. • Confirm Secret: Retype the shared secret to confirm. 6 Click OK. You have completed adding a non-proxy AAA accounting server. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 131: Deleting Non-Proxy Aaa Servers
If you are deleting a single AAA server, you can also click the icon (under the Actions column) that is in the same row as the AAA server that you want to delete. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 132: Configuring Location Services
10 On the Create New or Edit AP Groups: [{AP Group Name}] form, scroll down to the Advanced Options section. 11 In Location Based Service, configure the following: • Override: Select this check box. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 133 Figure 54. Enabling location services for the AP group NOTE: For information on configuring and managing the Ruckus Wireless SmartPositioning Technology (SPoT) service, refer to the SPoT User Guide, which is available for download from https://support.ruckuswireless.com. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 134: Configuring Bonjour Gateway Policies
R600, R700, 7982, 7372/52, 7055, 7782/81, SC-8800 series. Here are the requirements and limitations of the Bonjour gateway feature: • Bonjour policy deployment to an AP takes effect after the AP joins the controller. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 135 9 After you finish creating all rules that you require, click OK. 10 Select the Enable Bonjour gateway on the AP check box. You have completed creating a Bonjour gateway policy. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 136: Applying A Bonjour Policy To An Ap
4 Select the Enable as bonjour gateway with policy check box, and then select the Bonjour policy that you want to apply to the AP (see Figure 56). 5 Click Apply. You have completed applying a Bonjour gateway policy to an AP SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 137 Configuring Bonjour Gateway Policies Applying a Bonjour Policy to an AP Figure 56. Applying a Bonjour gateway policy to an AP SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 138: Configuring System Settings
Configuring an External Email Server • Configuring External FTP Servers • Configuring the External SMS Gateway • Managing the Certificate Store • Configuring SNMP Settings • Managing the User Agent Blacklist SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 139: Configuring Network Settings
2 In the System IP Mode section, select the system IP mode that you want to controller to use. Options include: • IPv4 Only • IPv4 and IPv6 3 Click Apply. You have completed setting the system IP mode. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 140: Configuring The Physical Interface Settings
DHCP: Click this if you want this interface to obtain an IP address automatically from a DHCP server on the network. After you click this option, most of the options below it will be grayed out. Continue to Step 3. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 141 NOTE: For information on how to configure the management IP address from the command line interface, refer to Changing the Management IP Address from the CLI. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 142: Configuring The User Defined Interface Settings
Gateway: Enter the IP address of the gateway router. e VLAN: Enter the VLAN ID that you want to assign to this interface. Physical Interface: Select Control Interface. g Service: Select Hotspot. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 143: Creating And Configuring Static Routes
Subnet Mask: Enter a subnet mask for the IP address above. c Gateway: Enter the IP address of the gateway router. d Interface: Select the physical interface to use for this route. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 144 Metric: This represents the number of routers between the network and the destination. 4 Click Save. 5 Click Apply. You have completed configuring a static route. Figure 61. The Static Route tab SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 145: Configuring Log Settings
For example, if you select Major, all events that are major and higher (including critical) will be sent to the syslog server. For the order of event severity that the controller follows, see Event Severity Levels. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 146 7 In Priority, accept or change the default severity to priority mapping. See Default Event Severity to Syslog Priority Mapping. 8 Click Apply. You have completed configuring the log settings. Figure 62. Syslog server settings SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 147: Event Severity Levels
Table 5. Event severity to syslog priority mapping Event Severity Syslog Priority Critical Error Major Error Minor Warning Warning Warning Informational Info Debug Debug SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 148: Configuring Event Management
By default, the Events table displays up to 20 events per page. If you are enabling SNMP traps and email notifications for 10 or more events, Ruckus Wireless recommends changing the number of events shown per page. To do this, scroll down to the bottom of the page, and then change the value for Show to 250 (maximum).
Page 149: Enabling Or Disabling Notifications For A Single Event
Follow these steps to enable or disable notifications for a single event. 1 Go to Configuration > SmartZone System > Event Management. 2 Under Events, locate the event for which you want to enable or disable notifications. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 150: Viewing Enabled Notifications For Events
4 Check the SNMP Trap, Email, and DB Persistence columns on the right side of the table. A check mark under each column indicates that the notification option is enabled for the event. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 151 To view the notification options that are enabled for the events on the next page, click >> at the bottom of the table. The page refreshes, and then displays the remaining events. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 152: Configuring Event Thresholds
Next to the threshold value, the acceptable range is shown. 5 Edit the threshold value. 6 Click Apply. Repeat the same procedure to edit the threshold of another event. Figure 65. Configuring the CPU Usage event threshold SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 153: Events With Configurable Thresholds
Critical Default: 80 Percent Range: 60 to 90 Baseboard Major Default: 75 Degree Celsius Temperature Range: 0 to 75 Processor Major Default: 75 Degree Celsius Temperature Range: 0 to 75 SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 154: Configuring The Northbound Portal Interface
3 In SmartZone System Time Zone, select the time zone that you want the controller to use. The default time zone is (GMT +0:00) UTC. 4 Click Apply. Figure 67. System time settings SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 155: How Aps Synchronize Time With The Controller
10 Click Apply. You have completed configuring the external email server that the controller will use to send out email notifications and messages. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 156: Configuring External Ftp Servers
9 To verify that the FTP server settings and logon information are correct, click Test. If the server and logon settings are correct, the following message appears: Test completed successfully. 10 Click OK. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 157: Managing The Certificate Store
The certificate store is the central storage for all the security certificates that the controller uses for its web interface, AP portal, and hotspots. By default, a Ruckus Wireless-signed SSL certificate (or security certificate) exists in the controller. However, because this default certificate is signed by Ruckus...
Page 158: Generating A Certificate Signing Request
NOTE: If you already have an SSL certificate that you want to import into the controller, go to Importing an SSL Certificate. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 159 9 Use a text editor (for example, Notepad) to open the certificate request file. 10 Go to the website of your preferred SSL certificate provider, and then follow the instructions for purchasing an SSL certificate. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 160 12 Copy the content of the signed certificate, and then paste it into a text file. Save the file. You may now import the signed certificate into the controller. Refer to Importing an SSL Certificate for more information. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 161: Importing An Ssl Certificate
(either on the local drive or a network share) that you can access from the controller web interface. 2 Go to Configuration > SCG System. 3 On the sidebar, click Certificate Store. The Certificate Store page appears. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 162 9 In Key Passphrase, enter the passphrase that has been assigned to private key file. 10 Click OK. The page refreshes and the certificate you imported appears in the Installed Certificate section. You have completed importing a signed SSL certificate to the controller. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 163: Assigning Certificates To Services
2 On the sidebar, click SmartZone System > Certificate Store. The Certificate Store page appears. 3 In the Service Certificates section, select the certificate that you want to use for each service. 4 Click Apply. You have completed assigning certificates to services. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 164 Managing the Certificate Store Assigning Certificates to Services Figure 73. The Service Certificates section SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 165: Configuring The External Sms Gateway
• Account SID • Auth Token • From (phone number) 4 Click Apply. You have completed configuring the external SMS gateway for the controller. Figure 74. Configuring the external SMS gateway settings SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 166: Configuring Snmp Settings
SNMPv3 enabled. This section covers the following topics: • Enabling Global SNMP Traps • Configuring the SNMPv2 Agent • Configuring the SNMPv3 Agent Figure 75. Enabling SNMP traps SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 167: Enabling Global Snmp Traps
Target Port: Type the SNMP trap server port. 3 Click Add Community again. A second set of configuration options for adding a community appears. 4 Configure the read-write community settings by following these steps: SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 168: Configuring The Snmpv3 Agent
• SHA: Secure Hash Algorithm, message hash function with 160-bit output. 4 Under Auth Pass Phrase, type a pass phrase between 8 and 32 characters in length. 5 Under Privacy, select one of the following privacy methods: SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 169: Managing The User Agent Blacklist
APs. These blocked user agents include: • ZoneAlarm • VCSoapClient • XTier NetIdentity • DivX Player • Symantec LiveUpdate • Windows Live Messenger • StubInstaller SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 170: Adding A User Agent To The Blacklist
3 Click Save. 4 To add another user agent, repeat Step 2 Step You have completed adding an agent to the black list. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 171 Managing the User Agent Blacklist Adding a User Agent to the Blacklist Figure 105. Adding a user agent to the black list SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 172: Deleting User Agents From The Blacklist
To delete a single user agent, click the icon that is in the same row as the user agent name. You have completed deleting user agents from the blacklist. Figure 76. Deleting user agents SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 173: Managing Administrators, Administrator Roles, And Administrator Authentication
• Password: Type the password that this administrator will use (in conjunction with the Account Name) to log on to the controller. • Confirm Password: Type the same password as above. • Phone: Type the phone number of this administrator. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 174: Managing Administrator Roles
2 Click Create New. The Create New Administrator Role form appears. 3 Configure the following options: • Role Name: Type a name for the administrator role that you are creating. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 175: Editing An Administrator Role
Follow these steps to edit an existing administrator role. 1 Go to Configuration > SmartZone Administrators > Administrator Roles. 2 Click the name of the administrator role that you want to edit. The Edit Administrator Role form appears. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 176: Cloning An Existing Administrator Role
You have completed cloning an existing administrator role. Unless you want the new role to have exactly the same capabilities as the original role, you may want to edit it. Figure 80. The Clone dialog box SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 177: Managing Radius Servers For Administrator Authentication
7 In IP Address, type the IP address of the RADIUS server. 8 In Port, type the UDP port that the RADIUS server is using. The default port is 1812. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 178: Using A Backup Radius Server
3 In the Secondary Server section, fill out the IP Address, port number and shared secret for the backup server (these fields can neither be left empty nor be the same values as those of the primary server). SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 179 RADIUS server after failover to the backup server. 5 Click OK. You have completed adding primary and secondary RADIUS servers for authenti- cating administrators. Figure 82. Enabling the backup RADIUS server SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 180: Testing An Aaa Server
To ensure that the controller administrators will be able to authenticate successfully with the RADIUS server type that you selected, Ruckus Wireless strongly recom- mends testing the AAA server after you set it up. The test queries the RADIUS server for a known authorized user and return groups associated with the user that can be used for configuring roles within the controller.
Page 181: Authenticating An Administrator Using An External Aaa Server
Authentication) and specify a realm. Take note of the realm name. You will use realm name later when you log on to the web interface. In the example below, the realm name is “scguser”. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 182 • The value for WSG-User is the is the administrator user name that you created in Step • The value wsg Cleartext-Password is the password you assigned to the administrator user name above. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 183 Figure 87. Verify that you are logged on using the {accountname@realmname} credentials You have completed logging on to the web interface using an account authenticated by an external AAA server. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 184: Monitoring The Wireless Network
• Monitoring Managed Devices • Monitoring the SmartZone System • Monitoring Rogue Access Points • Monitoring Location Services • Viewing All Alarms • Viewing All Events • Monitoring Administrator Activities SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 185: Monitoring Managed Access Points
Go to Monitor > Access Points. The Access Points page appears and displays a table that lists all access points that controller is currently managing. Figure 88. The Monitor > Access Points page displays all controller-managed access points SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 186 • New Configuration: Appears when the AP has pending configuration change from the controller that needs to be applied. • Up-to-date: Appears when the AP’s configuration is synchronized with the controller. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 187 Downloading the Support Log from an Access Point. • – Click to run network connectivity tests (PING and traceroute) on this access point. • – Click to restart the access point. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 188: Exporting The Access Point List To Csv
4 Use a spreadsheet application (for example, Microsoft™ Excel™) to view the contents of the CSV file. You have completed exporting the access point list to CSV. Figure 89. Click Export CSV to download the AP list SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 189: Viewing The Configuration Of An Access Point
Figure 90. Page showing the access point configuration details Downloading the Support Log from an Access Point If you are experiencing issues with an access point, Ruckus Wireless Support may request you to download the support log from the access point. The support log contains important technical information that may be help Ruckus Wireless Support troubleshoot the issue with the access point.
Page 190: Restarting An Access Point Remotely
SupportLog_{AP-MAC-address}.log. 5 Use a text editor (for example, Notepad) to view the contents of the text file. 6 Send the support log file to Ruckus Wireless Support, along with your support request. You have completed downloading the support log from an access point.
Page 191 5 Click either Ping or Trace Route (depending on which test you want to run). The blank box below is populated with the test results. You have completed running a ping or traceroute test. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 192: Viewing Managed Aps On Google Maps
To view a summary of details about an AP on the map, click the icon for the AP. A text bubble appears and displays the AP details (see Figure 91). Figure 91. APs that have their GPS coordinates configured appear on Google Maps SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 193: Monitoring The Mesh Network
Topics covered include: • Viewing a Summary of Wireless Clients • Exporting the Wireless Client List to CSV • Viewing Information About a Wireless Client SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 194: Viewing A Summary Of Wireless Clients
Viewing Information About a Wireless Client. IP Address IP address assigned to the wireless client OS Type Operating system that the wireless client is using Host Name Host name of the wireless client SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 195: Exporting The Wireless Client List To Csv
CSV file. You have completed exporting the wireless client list to CSV. Viewing Information About a Wireless Client Follow these steps to view information about a wireless client. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 196 Recent connectivity events that occurred on the wireless client are displayed in the Client Events section at the bottom of the page. Figure 94. The Associated Client page shows wireless client information SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 197: Measuring Wireless Network Throughput With Speedflex
Uplink options, both tests should take about one minute to complete. When the tests are complete, the results appear below the Start button. Information that is shown includes the downlink/uplink throughput and the packet loss percentage during the tests. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 198: Monitoring Managed Devices
Managed Devices page. Table 9. Information available on the Managed Devices page Column Description MAC address of the device User Name User name of the device user SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 199 Current connection status (“Yes” for connected, “No” for disconnected) Zero-IT Provisioning Created On Date when the device first associated with the controller- managed AP Figure 96. The Managed Devices page SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 200: Monitoring The Smartzone System
The system cluster overview provides summary information the controller cluster. To view the cluster overview, go to Monitor > SmartZone System. The Cluster Node: [{Cluster Name}] page appears, as shown in Figure SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 201 Monitoring the SmartZone System Viewing the System Cluster Overview Figure 97. The Cluster Node: [{Cluster Name}] page SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 202: Displaying The Chassis View Of Cluster Nodes
To start the cluster real-time monitor, click Start Node Real-time Monitor on the Cluster Node: [{Cluster Name}] page. A new browser page or tab appears (depending on your browser settings), and then the Node Real-time Monitor page appears. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 203 On some controller models, you may see additional graphs for Port 5 and Port 6 usage. To stop the Cluster Real-time Monitor, click the Stop Monitoring button on the upper-left part of the page. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 204: Monitoring Rogue Access Points
LAN resources. This would potentially allow even more unauthorized users to access your corporate LAN - posing a security risk. Rogue APs also interfere with nearby Ruckus Wireless APs, thus degrading overall wireless network coverage and performance.
Page 205 Monitoring Rogue Access Points Starting the Node Real-time Monitor Figure 100. The Monitor > Rogue Access Points page SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 206: Monitoring Location Services
You can change the number of alarms to display per page by selecting a number in Show. Options range from 10 to 250 entries per page. Alternatively, you can click the >> (next) link to display the next 20 alarms on another page. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 207 Date and Time Date and time when the alarm was triggered Code Alarm code (see the SmartZone 100 Alarm and Event Reference Guide for more information) Alarm Type Type of alarm event that occurred (for example, AP reset to factory...
Page 208: Exporting The Alarm List To Csv
3 Check the default download folder of your web browser and look for a file named alarms.csv. 4 Use a spreadsheet application (for example, Microsoft™ Excel™) to view the contents of the CSV file. You have completed exporting the alarm list to CSV. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 209: Clearing Alarms
Follow these steps to view recent events that have been detected by the controller. Go to Monitor > All Events. The All Events page appears and displays the 20 most recent events that have occurred. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 210 Column Name Description Date and Time Date and time when the event occurred Code Event code (see the SmartZone 100 Alarm and Event Reference Guide for more information) Event Type Type of event that occurred (for example, AP configuration updated)
Page 211: Exporting The Event List To Csv
3 Check the default download folder of your web browser and look for a file named events.csv. 4 Use a spreadsheet application (for example, Microsoft™ Excel™) to view the contents of the CSV file. You have completed exporting the event list to CSV. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 212: Monitoring Administrator Activities
Alternatively, you can click the >> (next) link to display the next 20 administrator actions on another page. Figure 104. The Administrator Activities page displays the most recent administrator actions SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 213: Exporting The Administrator Activity List To Csv
3 Check the default download folder for your web browser and look for a file named audits.csv. 4 Use a spreadsheet application (for example, Microsoft™ Excel™) to view the contents of the CSV file. You have completed exporting the administrator activity list to CSV. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 214: Working With Reports
(TX, RX, Busy). Client number and airtime can be shown in different time intervals for a specified duration. The report can be generated based on a specific AP or radio. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 215: Continuously Disconnected Aps Report
(RX) bytes of the system. The transmitted and received bytes can be shown in different time intervals for a specified duration. The report can be generated based on a specific AP, SSID or radio. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 216: Creating A New Report
• PDF: A portable document format version of the report. You will need a PDF reader (for example, Adobe™ Acrobat™) to view the report in PDF. Continue to Step 2: Define the Resource Filter Criteria. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 217: Step 2: Define The Resource Filter Criteria
Device will be included in the report. NOTE: You must select at least one resource. You can also select and define all three available resources. Continue to Step 3: Define the Time Filter. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 218: Step 3: Define The Time Filter
The controller uses this time interval-time filter combination to determine the period from which to generate the report and how often to generate it. Continue to Step 4: Define the Report Generation Schedule. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 219: Step 4: Define The Report Generation Schedule
5 If you want to add more schedules, click the Add New button again, and then repeat steps 2-4. You can create as many schedules as required. Schedules may overlap if needed. 6 Continue to Step 5: Enable Email Notifications (Optional). SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 220: Step 5: Enable Email Notifications (Optional)
Note, though, that you must only type a single email address in each text box. 4 Continue to Step 6: Export the Report to an FTP Server (Optional). SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 221: Step 6: Export The Report To An Ftp Server (Optional)
The FTP server options that appear here are those that you created Configuring External FTP Servers. 3 Continue to Step 7: Save the Report Figure 110. The Email Notification section SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 222: Step 7: Save The Report
2 From the list of reports, locate the report that you want to delete. 3 Once you locate the report, click the icon that is under the Actions column. A confirmation message appears. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 223 Step 7: Save the Report 4 Click OK. The list of reports refreshes, and then the report that you deleted disappears from the list. You have completed deleting a report. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 224: Performing Administrative Tasks
You can also perform these procedures from the command line interface. Note, however, that you will need to execute the commands on each node. For more information, see the SmartZone 100 Command Line Interface Reference Guide. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 225: Creating A Cluster Backup
FTP server. You have completed backing up the controller cluster. Figure 111. A new entry appears in the Cluster Backups section SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 226: Restoring A Cluster Backup
7 Go to Administration > Diagnostics, and then click Application Logs & Status on the sidebar. Check the Health Status column and verify that all of the controller processes are online (see Figure 113). You have completed restoring the cluster backup. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 227 Figure 112. Under Actions, click the calendar icon to start the cluster restore process Figure 113. After the upgrade is complete, go to the Application Logs & Status page and verify that all of the controller processes are online SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 228: Deleting A Cluster Backup
Follow these steps to back up the controller network configuration to an FTP server. 1 Log on to the controller from the CLI. See Accessing the Command Line Interface for more information. 2 At the prompt, enter en to enable privileged mode. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 229 3 Enter show cluster-state to display the statuses of the node and the cluster. Before continuing to the next step, verify that both the node and the cluster are in service. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 230 4 Enter backup network to back up the controller network configuration. A confirmation message appears. 5 Enter yes to confirm. The controller creates a backup of its network configuration on its database. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 231 6 Enter show backup-network to view a list of backup files that have been created. Verify that the Created On column displays an entry that has a time stamp that is approximate to the time you started the backup. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 232 The console prompts you to choose the number that corresponds to the backup file that you want to export to the FTP server. 8 Enter the number of the backup file that you want to export to the FTP server. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 233 For example, if you created the backup file on October 24th 2013 at 02:40:22 and the controller version is 2.5.0.0.402, you should see a file named network_20131024024022_2.5.0.0.402.bak on the FTP server. You have completed backing up the controller to an FTP server. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 234: Restoring From An Ftp Server
If a single backup file exists, the CLI prompts you to confirm that you want to copy the existing backup file to the controller. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 235 If the serial number of the current controller matches the serial number contained in one of the backup files, the CLI automatically selects the backup file to restore and displays the network configuration that it contains. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 236 Restore the network configuration contained in the selected backup file. e Restart all services. When the restore process is complete, the following message appears on the CLI: All services are up! SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 237 • Run show cluster-state to verify that the node and the cluster are back in service. • Run show interface to verify that all of the network configuration settings have been restored. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 238 Figure 124. Verify that the node and cluster are back in service and that the network configuration has been restored successfully You have completed importing and applying the network configuration backup from the FTP server to the controller. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 239: Backing Up And Restoring System Configuration
Restoring from an FTP Server Backing Up and Restoring System Configuration Ruckus Wireless strongly recommends that you back up the controller database periodically. This will help ensure that you can restore the system configuration settings easily if the database becomes corrupted for any reason.
Page 240: Creating A System Configuration Backup
5 Click Test. The controller attempts to establish connection to the FTP server using the user name and password that you supplied. If the connection attempt is successful, the following message appears: FTP server connection established successfully. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 241: Scheduling A Configuration Backup
• Minute: Select the minute of the hour. 6 Click Apply. You have completed configuring the controller to create a backup automatically. When a scheduled configuration backup is generated, it appears in the System Configuration Backups section. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 242: Downloading A Copy Of The Configuration Backup
For example, if the controller cluster is named ClusterA and you created the configuration backup on September 7 at 11:08 AM, the backup file name will be: ClusterA_BackupConf_0907_db_09_07_11_08.bak You have completed downloading a copy of the configuration backup. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 243: Restoring A System Configuration Backup
4 Click Yes. The page refreshes, and the backup file that you deleted disappears from the System Configuration Backups section. You have completed deleting a backup file. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 244: Resetting A Node To Factory Settings
Before resetting a node to factory settings, Ruckus Wireless strongly recommends that you export all of the backup files on the controller to an FTP server using either the web interface or CLI.
Page 245: Using The Cli
4 Enter yes to confirm. The controller reboots, and then triggers the factory reset process. Figure 127. Enter reload to trigger the factory reset process The controller reboots. You have completed resetting the node to factory default settings. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 246: Upgrading The Controller
Ruckus Wireless may periodically release controller software updates that contain new features, enhancements, and fixes for known issues. These software updates may be made available on the Ruckus Wireless support website or released through authorized channels. This section covers the following topics: •...
Page 247 Upgrading the Controller Performing the Upgrade 1 Copy the software upgrade file that you received from Ruckus Wireless to the computer where you are accessing the controller web interface or to any location on the network that is accessible from the web interface.
Page 248: Verifying The Upgrade
CLI. If you have a two-node cluster, you must have cluster backup on both of the nodes. To ensure that you will be able to roll back to a previous version, Ruckus Wireless strongly recommends the following before attempting to upgrade the controller software: •...
Page 249: Recovering A Cluster From An Unsuccessful Upgrade
3 Using the CLI, set up the controller as a standalone unit. 4 Copy the cluster configuration backup from the FTP server to the controller. 5 Execute the restore local command from the CLI. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 250 Repeat the same procedure until you have restore the cluster configuration backup from the FTP server to all of the nodes in the cluster. You have completed recovering the controller cluster using an FTP backup. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 251: Working With Logs
The controller’s memory cache that stores client authentication information for fast authentication or roaming MemProxy Replicates MemCached entries to other cluster nodes Mosquitto A lightweight method used to carry out messaging between LBS and APs SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 252: Downloading All Logs
6 Use your preferred compression/decompression program to extract the log files from the TGZ file. 7 When the log files are extracted (for example, adminweb.log, cassandra.log, communicator.log, etc.), use a text editor to open and view the log contents. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 253: Downloading Snapshot Logs Generated From The Cli
5 Click Download Snapshot Logs. Your web browser downloads a tar (.TGZ) file that contains all available snapshot logs. 6 Go to your browser’s default download folder, and then verify that the snapshot log file or files have been downloaded successfully. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 254 Downloading Snapshot Logs Generated from the CLI 7 Extract the contents of the tar file. You have completed downloading snapshot logs from the controller. Figure 129. Click Download Snapshot Logs to download all available snapshot logs SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 255: Managing Licenses
Default Licenses in the SmartZone 100 Managing Licenses Depending on the number of Ruckus Wireless APs that you need to manage with the controller, you may need to upgrade the controller license as your network expands. The maximum number of access points that the controller can manage is controlled by the license file that came with the controller.
Page 256: Supported License Types
AP Capacity License The AP capacity license (CAPACITY-AP) is an add-on license that enables the management of Ruckus Wireless access points. This is a permanent license (that is, no expiration date). SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 257: Default Ap Capacity License
The default support license (SUPPORT-EU-DEFAULT) is same as the end user support license, but with a 90-day expiration time. This license is embedded into the controller and is non-transferable. The controller comes with one default support license. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 258: Viewing Installed Licenses
The date when the license file was activated Expiration Date For time-bound licenses, this column shows the date when the license file expires. For permanent licenses, this column shows “Permanent.” Figure 130. The Installed Licenses section SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 259: Viewing The License Summary
The number of license seats remaining. For example, if all your licenses support up to 5000 access points, and the controller has used up three licenses so far, the Available field will show 4997. Figure 131. The License Summary section SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 260: Configuring The License Server To Use
1 Go to Administration > License. 2 In License Server Configuration, select one of the following: • Cloud License Server: Select this option to use the Ruckus Wireless Smar- tLicense server. • Local License Server: Select this option to use an LLS that you have set up on the network, and then configure the following: Domain or IP: Type the FQDN or IP address of the LLS.
Page 261: Importing A License File
Follow these steps to import a license file into the controller. 1 Obtain the license file. You can do this by logging on to your Ruckus Wireless Support account, going to the license management page, and then downloading the license file (the license file is in .bin format).
Page 262: Downloading A Copy Of The Licenses
6 When the download is complete, go to the default download folder that you have configured for your web browser, and then verify that the binary copy of the license files (with .bin extension) exists. You have completed downloading copies of the controller licenses. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 263: Synchronizing The Controller With The License Server
Installed Licenses section refreshes to reflect the latest data. You have completed manually synchronizing the controller with the license server. SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 264 Managing Licenses Synchronizing the Controller with the License Server Figure 135. A message appears to indicate that the sync process was successful SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 265: Ports To Open For Ap-Controller Communication
NTP sync up (control plane) • Not required in 2.1.2, 2.1.3, 2.5.1, 2.6, 3.0 • Required in1.x, 2.1, 2.1.1, 2.5 Controller Access to the SCG/ (control plane) vSCG/SZ web interface via HTTPS SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 266 Allows authorized UEs to browse using a proxy UE 9080 HTTP Controller Northbound Portal Interface for hotspots 9443 HTTPS Controller Northbound Portal Interface for hotspots 9998 Controller Internal WISPr portal SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 267: Ap-Zd Communication
FlexMaster Registration, inform, firmware upgrade messages 8443 Access to the ZoneDirector web interface (via HTTPS) 18301 SpeedFlex 12222/ LWAPP discovery 12223 443/33003 TCP ZD (primary) ZD (backup) No Smart Redundancy SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 268 Table 19. Ports to open for AP-ZoneDirector communication Port Layer 4 Source Destination Configurable Purpose Number Protocol from Web Interface? Varies FlexMaster ZD Access to the ZoneDirector (specified in web interface Inventory 'Device Web Port Number Mapping') SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 269 CSV firewall ports 198, 202 severity Force DHCP 198, 201 types AP IP mode AP status summary Google Maps backing up inactivity timeout backup IPv4 deleting IPv6 restoring SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 270 Report TX/RX bytes user name types widget slot viewing list widget slots restarting access point widgets restoring adding a widget to a widget slot SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...
Page 271 CSV monitoring viewing information viewing summary SmartZone 100 Administrator Guide for RuckOS 3.1, 800-70827-001 Rev B...

Ruckus Wireless SmartZone 100 Administrator's Manual

1 Navigating the Web Interface

2 Working with User Accounts, Guest Passes, and User Roles

3 Configuring the Wireless Network

4 Configuring System Settings

5 Managing Administrators, Administrator Roles, and Administrator Authentication

6 Monitoring the Wireless Network

7 Working with Reports

8 Performing Administrative Tasks

Ports to Open for AP-Controller Communication

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Summary of Contents for Ruckus Wireless SmartZone 100