Warranty - Ideon Aviera User Manual

WARRANTY

IDEON warrants to the original purchaser that our products will be free
from defects in material and workmanship. visit our website for the complete
IDEON warranty.
Seating
10-Year Warranty – the entire time owned by the original purchaser for all chair
components including glides, casters, frames and other structural elements.
Fabric & foam
5-Year Warranty – on all collections COM/COL not warranted for wear or
long-term adhesion. Normal wear and tear is the responsibility of the customer.
Tables
10-Year Warranty – the entire time owned by the original end user.
Warranty Period
Warranted products are covered for all chair components, including frames
and other structural elements, for the specified term owned by the original
purchaser.
Repair or Replacement
We will repair or replace with a comparable product, at our option and without
charge to the original purchaser, products or parts found to be defective during
normal use (8 hours a day, 5 days per week).
Textiles and Leather
Since textiles vary in weave, thickness and memory, some creasing and/or
gathering may occur during the upholstery application process. Due to natural
variations over which we have no control, all products are sold subject to
minor irregularities of color, surface, grain, and texture. Because leather is a
natural product, variations of texture are common and should be expected.
Leather will contain natural markings such as neck wrinkles, scratches,
backbone marks and stretch marks. These distinctions give leather its unique
characteristics and are considered to be part of the natural beauty of leather.
We cannot warrant customer's own material (COM) or customer's own leather
(COL).
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