Troubleshooting Guide - All Winestation Models; Machine Is Off, All Lcds Are Dark; Bottle Won’t Go In / Spout Cover Won’t Close; Cooling - Napa Technology WineStation Home Manual

Troubleshooting Guide - all WineStation models

Before contacting Napa Technology for support, please check if the problem and solution
are found below:
1. Machine is off, all LCDs are dark (Could be caused by a power outage.)
a. Turn system on using power bar on/off switch
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b. Wait 2-3 minutes for system to fully come up and for cards to start working.
2. Bottle won't go in / spout cover won't close
a. Check that the cap and rotor switch are in the correct position.
b. Check that the round plastic knob inside the position (at the top) is in the right position.

3. Cooling

a. Cooling but not cold enough
i.
ii. To verify check inlet temperature displayed on LCD #2 on the Diagnostic
iii. The only remedy to this condition is to lower the inlet temperature. This can
b) No cooling
i.
ii. If the fan is turning, it is necessary to provide the diagnostic screen
Napa Technology Customer Support 800.603.6550
If there is no power bar, use the on/off switches behind each unit (on the left)
If on/off switch does not work, check the breaker room.
This is most likely caused by the ambient (inlet) temperature exceeding
the cooling systems ability to lower the temperature to the desired level.
screen. The maximum temperature differential between the inlet
temperature and the set temperature is approximately 30 degrees
Fahrenheit or approximately 17 degrees Celsius.
be achieved by either moving the WineStation to a cooler environment or
cooling the inlet air to the WineStation (This may be achieved by directing
a fan to the WineStation air inlets.)
First check the status of the fan located inside of the wine compartment. If
the fan is not turning, it is likely that the fan will need to be replaced.
To further diagnose capture the diagnostic screen information from LCD#2.
A fan and TEC board replacement service call will need to be scheduled.
information from LCD#2. If the set temp from the diagnostic screen shows
99 degrees Fahrenheit (or 37 degrees Celsius), the hot side fan will need to
be replaced. As a temporary fix, It may be possible to start the fan by
manually turning the fan blade. If the set temp from the diagnostic screen
shows the requested bay temperature and the TEC temperature is at the
same level as the inlet temperature, then the TEC or the TEC board may
need to be replaced. A service call will need to be scheduled.
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