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4. Empty bottle message/ Red light on in bottle position
a.
Check that the spout cover and door are fully closed (door should "snap" into position).
b.
For beverages other than wine (including water), set "Pour Detection" to "Off".
c.
In case there is a cleaning agent residue on the head contacts, wipe the stainless steel
head contacts with clean warm water and a clean cloth and then retry using the head.
d.
If the bottle appears empty, then this is a normal situation. Replace the wine bottle and
reset the wine information by selecting the Bottle Service menu after choosing Service
Mode from the button panel.
e.
If the bottle is full, then the cause is that no liquid is being detected when a pour is
being requested from the button panel. Remove the head from the WineStation.
First, make sure that there is a pick-up tube attached to the dispensing head and that
the head is properly secured on the bottle. Also make sure that both the spout cover
and the front door is closed & locked before doing any kind of pour, including a test
pour. If there is no time to apply the cleaning procedures at this time, proceed to
temporarily turning off pour detection. (Described in next procedure.) Next, clean the
stainless steel contacts located on the dispensing head. If this does not correct the
problem, then carefully clean the "Pogo-Pins" located in the rear of the WineStation.
This can be accomplished by using the soft rubber in the back of a pencil. When carefully
pushing on the Pogo-Pins they should be springy. If they are "sticky" they may need to
be carefully cleaned using a "contact cleaner" and aerosol spray (these can be purchased
at most hardware stores).
f.
To temporarily turn off Pour Detect select Service Mode. Next select "Config" followed
by "Position Config". Then select "Pour Detect". Select "off". Please note that this will
temporarily turn off pour detect. Pour detect is a unique feature of the WineStation and
if turned off, will not know when the bottle has reached the "empty state". As a result a
card could be over charged for wine that has not been poured. Turning off pour detect
is a temporary state. It will automatically be turned back on if the system is restarted or
powered on.
g.
Another area that may need some care is the "o-rings" located on the gas stem in the
very rear of the position where the dispensing head is inserted.The o-rings are lubricated,
but may occasionally need some lubricant. Moisten the o-ring by wiping a damp cotton
swab with silicon spray or swabbing the inside of the dispensing head (gas inlet),then
insert the dispensing head into the bay fully to ensure that the o-ring is being moistened.
5. Red lights flashing in all or many units
a.
This indicates a low gas pressure condition has been detected. All WineStations
connected to this gas source will continue to pour normally for some period of
time. However, the gas cylinder needs to be replaced as soon as possible.
Napa Technology Customer Support 800.603.6550
Page 39
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