Accessing Service Menus On The X65X; Accessing Se Menu On The X65Xe Mfp And T65X Printer; Mirrored Mvram; Print Quality Diagnostics - Lexmark T65 Series Product Study Manual

Lexmark T65x and X65x Mono Product Study Guide

Accessing service menus on the X65x

There are different test menus that can be accessed during POR to identify problems with the printer.
Diagnostics
1. Turn off the printer.
Menu
2. Press and hold the 3 and 6 buttons
simultaneously for about 10 seconds.
3. Turn on the printer.
4. Release the buttons after 10 seconds.
Configuration
1. Turn off the printer.
Menu
2. Press and hold the 2 and 6 buttons
simultaneously for about 10 seconds.
3. Turn on the printer.
4. Release the buttons after 10 seconds.

Accessing SE menu on the X65xe MFP and T65x printer

SE menu on the T65x
SE menu on the X65xe MFP

Mirrored MVRAM

•
Powering up in diagnostic mode allows the technician to test the machine and then remove the
generic FRU, if the FRU did not fix the problem.
•
NVRAM is mirrored in 2 different places:
operator panel
o
system board.
o
If the repair requires replacing multiple NVRAM components; replace one at a time with POR in between.

Print Quality Diagnostics

Print quality can be very subjective. Be certain to get samples whenever possible of what the customer
believes to be the problem. Run your own print samples to verify the problem, and check to make certain
that appropriate the paper media that is being used in the printer before you start.
For Training Purposes Only
1. Press Menu
2. Select Network/Ports
3. Select Standard Network
4. Select Standard Network Setup
5. Press left arrow, select and right arrow to enter SE menu
1. Press Menu
2. Select Network/Ports
3. Select Standard Network
4. Select Standard Network Setup
5. Press 9,7,6 at the same time to enter the SE menu
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The Diagnostics Menu group
consists of menus, settings, and
operations that are used to
diagnose various printer
problems.
Note: While the Diagnostics
menu group is active, all host
interfaces are offline.
The Configuration Menu group
contains a set of menus, settings,
and operations which are
infrequently required by a user.
Generally, the options made
available in this menu group are
used to configure a printer for
operation.
Rev 1.47
6/3/2009