3. Diagnostic aids
This chapter explains the tests and procedures to identify printer failures and verify repairs have corrected the
problem.
Accessing service menus
There are different test menus that can be accessed during POR to identify problems with the printer.
Diagnostics Mode
Configuration Menu
To run the printer diagnostic tests described in this chapter, you must put the printer in Diagnostic Mode.
1. Turn off the printer.
2. Press and hold
and
3. Turn on the printer.
4. Release the buttons when the
clock graphic displays.
1. Turn off the printer.
2. Press and hold
and
3. Turn on the printer.
4. Release the buttons when the
clock graphic displays.
The Diagnostics Mode group contains the settings
and operations used while manufacturing and
.
servicing the printer.
Go to
"Diagnostic mode" on page 3-2
information.
The Configuration Menu group contains a set of
menus, settings, and operations which are
.
infrequently required by a user. Generally, the
options made available in this menu group are
used to configure a printer for operation.
See
"Configuration menu (CONFIG MENU)" on
page 3-17
for more information.
5022-xxx
for more
3-1
Diagnostic aids