Basic Functions And Features - VeriFone VX820 Pin Pad Manual

Basic Functions and Features

This section provides additional information on basic transactions, terminal functions and features, that you may want
to use. Some options may vary depending on the device you are using.
Reprint a Receipt
The Reprint function is accessible through the main menu. Press [  ] (VX520) and select Reprint; or [ ] (VX820 Duet
and VX680 3G) to scroll, and select Reprint. You will be prompted to select last receipt, or enter criteria to search for
another receipt to reprint.
Access Reports
To access the Reports Main Menu press [Reports] (purple hot key on the far right of VX520); or [ ] (VX820 Duet and
VX680 3G) to access the Reports menu. Scroll to the desired report or report category, then press the corresponding
[F] key and follow the prompts to view or print your report.
Review the Reports section on page 18 for additional details.
Access Clerk/Server Setup
For all VeriFone terminals, at the main menu, press [OK] to access the Confi guration menu. Then, navigate to the
Clerk Setup or Server Setup option.
Review the Clerk Server Management section on page 17, for additional details.
Edit Auto Shift Times
If you are in auto shift mode, use this procedure to edit the shift start and end times. For all VeriFone terminals,
press [1] at the idle screen to access the Shift menu.
Manual Shift Close
If you are in manual shift mode, use this procedure to close the current shift and start a new shift. For all VeriFone
terminals press [1] at the idle screen to access the Shift menu.
Download Updates *
Your terminal will automatically check for software updates every 30 days (which is the default setting). If an update is
available, the terminal will schedule a time to perform the automatic download. The terminal will not proceed with the
download at the scheduled time if there are any transactions in your batch that need to be settled.
*To download automatic updates connect the VX680 3G terminal to a power supply overnight.
Set a Password
Call our 24/7 Merchant Support and we can outline your options for password settings and help you set up passwords
for your terminals. Once set up, this security feature requires a password to be entered to perform specifi c transactions
on the terminal such as refunds and voids.
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