VeriFone VX820 Pin Pad Manual page 14

Redemption
The redemption transaction is performed when a consumer uses the card to purchase goods or services.
The function decreases the value of the consumer's gift or stored value card account.
To perform a Redemption, press [Gift Card], and then select Redemption (VX520);
or press [ ] and then select Redemption (VX820 Duet and VX680).
Balance Inquiry
The Balance Inquiry is performed when a consumer wishes to know the balance remaining on their gift or
stored value card account.
To perform a Balance Inquiry, press [Gift Card], and then select Balance Inquiry (VX520);
or press [ ] and then select Balance Inquiry (VX820 Duet and VX680).
Force Redemption/Force Activation
Perform a force stored value card redemption, activation or issuance when the terminal cannot reach the gift card host.
Press [Gift Card], press [
Activate (VX520).
Press [ ], press [ ] to scroll, and then select Force Issuance or Force Redempt; or press [
select Force Activate (VX820 Duet and VX680).
] to scroll, and then select Force Redempt; or press [  ] to scroll, and then select Force
] to scroll, and then
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