Park And Page; Voice Mail - NEC UNIVERGE UM8000 General Description Manual

Issue 2.0
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Park and Page

A caller is able to use a one-touch menu on the auto attendant for a particular
department. The voice mail system parks the caller, accesses the paging system, and
then announces the parked call using a specific recording for the menu choice along
with the call park location.
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Voice Mail

Voice mail allows outside callers and called subscribers to leave detailed, private
messages 24-hours a day, seven days a week. The recorded message is left in the
caller's own voice which eliminates misunderstood or inaccurate written messages,
and captures the tone of the caller's voice. Subscribers access and listen to their
messages using any touchtone phone.
Research shows that only one-third of all business calls achieve direct contact, yet 40
percent of all messages are "one way" messages that do not require a dialog. Voice
mail saves time by allowing a person to leave a message, even if the person he or
she is trying to reach is away or on the phone. Voice mail allows a company to better
manage its communications and its employees' time.
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2 - 6
Enhanced auto-attendant (transfer to a pre-configured range of extensions
without creating mailboxes).
Ability to cancel in-progress message notification to phone by pressing the
pound (#) key.
Looped ports prevention (prevents UM8000 from calling itself).
XML - NEC interface.
SV8100 v1.0 or higher with internal or external paging from the CPU or
PGD(2)-U10 Adapter.
Configured on System > Switch > Park and Page in the Web Administration
Console.
Park and Page currently not supported on SV8300.
All subscriber group: As users are added to the system, they are
automatically added to the all subscriber group.
Announcement of number and length of messages: UM8000 announces the
number and length of messages.
Archiving: The message archive feature allows subscribers to save messages
longer than the preset system parameter.
Cut-through paging: UM8000 transfers phone numbers entered by callers to
paging devices, which enable subscribers to return important calls without
checking voice mail. This feature is phone system dependent.
UM8000
Features