Audio Text; Fax Detect, Route, & Notify; Additional Feature Packages; Amis/Plusnet - NEC UNIVERGE UM8000 General Description Manual

UM8000

Audio Text

Many offices and organizations want to provide around-the-clock information to
clients. The UM8000 audio text feature enables an organization to make information
available to callers at all times. UM8000 can offer callers menu trees and messages
that vary depending upon the phone number called or the time of day. Callers use
touchtones to select an item or subject that they want to hear.
Multilingual services can be provided. The audio text recording can be of any length
and there is no limit to the number of audio text boxes created within the system.
Fax Detect, Route, & Notify
If the UM8000 system hears a fax tone when it answers a call, it automatically
transfers the call to the fax machine, eliminating the need for a separate fax phone
number and dedicated outside line.
UM8000 can prompt fax callers to add a brief voice message to describe their fax and
specify the recipient. The system notifies the receptionist that a fax has been
received. The receptionist then redirects the notification to the recipient's inbox. Fax
notification can turned on or off using the system maintenance conversation.
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The following additional feature packages are available in this release.

AMIS/PlusNet

This multi-site messaging package for UM8000 is ideal for companies that incur long
distance toll charges while communicating with regional offices, vendors, or
customers who have their own voice mail systems. Voice Mail Networking allows
users to send, redirect, delete, skip, save, or reply to remote messages quickly from
any touchtone phone.

Hospitality

The Hospitality Package has been designed specifically for use in hotels and resorts
to provide guests with personal, accurate, and timely messages. Features include
personal greetings, security codes, guest directory, welcome messages, wake-up
calls, and auto-login when checking voice mail messages.
General Description Manual
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