NEC UNIVERGE UM8000 General Description Manual page 39

Glossary of Terms / Standard Protocols and
Applications
G
S 1
LOSSARY OF
ECTION
This section provides a list of terms that are used within this document.
audiotext - a pre-recorded message heard by system users.
Automated Attendant - the function of Intelligent Voice Mail that allows
UM8000 to answer and direct calls by playing greetings and responding to
touchtones. Callers listen to prompts and direct themselves to the person,
voice mailbox, or recorded information they need by pressing touchtones.
The automated attendant functions are:
o
o
o
o
o
o
o
o
o
o
o
DTMF - Dual Tone Multi-Frequency, the technical name of the tones
generated by a touchtone telephone.
event - all UM8000 system operations, including errors.
General Description Manual
T
ERMS
call handler
call holding
call screening
inter-digit timeouts
one-key connection from automated attendant subscriber list
opening greeting
operator assistance
outside caller message editing
primary or secondary answering
rules-based call routing
schedules
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