NEC UNIVERGE UM8000 General Description Manual page 17

Unified messaging system - version 11.0
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General Description Manual
Date and time stamp: Subscribers can choose to hear the date and time stamp
before or at the end of every message. UM8000 indicates how long ago or the
exact time and date that a message was received, providing subscribers with
accurate information about their phone and fax activity.
Extension remapping: Create "virtual extensions" so users can retrieve
messages from multiple phones. A user with two phones can configure calls to
each phone to be forwarded to one voice mailbox.
Guests: A guest is a person who is hosted by a particular subscriber and given
a "guest mailbox." Guest privileges allow a person to communicate with their
host subscriber through voice messages.
Language selectable for each subscriber or guest: The System Manager or
subscribers can use the Mailbox Manager voice mail management interface to
set which language each subscriber or guest hears. The subscriber or guest
hears prompts in the selected language.
Last In-First Out / First In-First Out (LIFO/FIFO): System managers or
subscribers can set LIFO/FIFO for entire categories of messages. For example,
all messages from other subscribers can be played back in either LIFO or FIFO
order; message playback is no longer grouped by subscriber name.
Message order: Allows users to hear messages in the order that is most
convenient.
Playback order: System managers or subscribers can set playback order
separately for new messages and old messages for maximum flexibility and
convenience.
Live Record: Conversations can be recorded and left as messages. The
recorded message is left in the participants' own voices, eliminating
misunderstood and inaccurate written transcripts, and capturing the tone of the
conversation. This feature is phone system dependent.
Using Soft Keys: Please see PBX system and user guides for details.
Using ViewMail: To record a conversation, subscribers simply press the Live
Record button in their ViewMail window during a conversation. Users then have
access to Live Record from their desktop PC also permits voice mail message
management from a PC client.
Message editing by both inside and outside callers: Message editing
enables callers to edit all or part of the message recorded. The caller can listen
to the message, add to it, delete it, or re-record it.
Message return receipts and receipt summaries: Return receipts provide
subscribers detailed information about each message sent, including when the
recipient opened the message. For a group message, return receipts tell when
everyone in the group opened the message, for dispatch groups, who heard the
entire message and when. Receipt summaries tell the user whether or not a
particular subscriber opened any or all of the messages sent and if a reply was
sent to the sender.
Issue 2.0
2 - 7

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