Next NI2400 User Manual page 58

5
DATALOGGER
NI2400
Figure 114
For the image overlay chart there are a few additional configurations:
the background image
the position of data source label
the color (background and font) of source label
You can access to this configuration by clicking on the image itself
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Figure 115
6
DATALOGGER
NI2400
TROUBLESHOOTING
In case of NI2400 malfunctioning or irregular behavior, read the following pages and carry
out the indicated attempts before contacting our Assistance Department.
BASIC TROUBLESHOOTING
This paragraph provides basic NI2400 troubleshooting tips.
ARE YOU UP-TO-DATE?
1. Verify that you installed the last version of firmware
2. Verify that you have an adequate power supply (from photovoltaic module or external
power supply) on the V IN clamp of the NI2400; check if the voltage is within the range
accepted by the NI2400 and stable.
IF THE NI2400 DOESN'T TURN ON.
Follow this step, testing after each:
1. remove power supply on V IN clamp for 10 seconds and try to reconnect.
2. verify the presence of jumper cables on the "PWR CONFIG" clamp
3. control that the power supply system works, is correctly sized and respects the character-
istic declared on datasheet
4. make sure you hadn't set the NI2400 in Timed mode using the webpage "Energy man-
agement"
NOTE: if on the display appears TELNET MODE, contact directly NEXT Industries Assis-
tancetechnical support for assistance.
IF THE NI2400 DISPLAY STOPS RESPONDING
Follow this step, testing after each:
1. remove power supply on V IN clamp for 10 seconds and try to reconnect.
IT IS IMPOSSIBLE TO UPLOAD THE CONFIGURATION
Follow this step, testing after each:
1. on webpage STATUS verify that the NI2400 is in "Config"
2. make sure that the configuration you are trying to upload has been created with the same
major release of the firmware on the NI2400.
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