Connection State/Potential Error Codes On The Terminal - VeriFone Vx 570 Training Manual

Connection state/potential error codes on the terminal

Status Code Message
0 Online
-1 Initializing
-12 Socket Timeout
-83 Bad network set
-154 Ethernet Error
-171 Ethernet Down
-174 Ethernet Lost
-300 Socket Failed
-303 Socket Down
-307 Socket Failed
-501 No IP Address
-704 No Phone Line
-705 No Carrier
-706 Busy
-717 Timeout
-733 No Dial Tone
-998 DNS Error
-999 Socket Down
VeriFone Vx 570 Training Manual
1/27/2012
Details
The terminal is online and
connected to the Host.
This status will be displayed
initially when an Ethernet
terminal is restarted.
The connection to the Host has
expired.
An error has occurred with
connection to the host
An error was experienced while
initializing the Ethernet
connection.
The Ethernet connection has been
lost.
The Ethernet connection has been
lost.
The connection to the Host has
been lost.
There is no connection present
with the Host.
Reconnection to the Host has
failed.
The terminal can not get a valid IP
address from the DHCP server.
No phone line is currently
detected.
The phone line connection was
shut off prematurely.
The phone number being dialed is
busy.
The connection to the Host has
timed out.
There is no dial tone on the
current phone line.
The DNS server can not be
connected to determine the Host s
IP address.
The connection to the Host has
been lost.
Resolution
None required.
None
The terminal will attempt to
reconnect.
The terminal will attempt to
reconnect when host is up.
The terminal will attempt to
reinitialize the connection.
Check all Ethernet connections.
Contact network administrator.
Check all Ethernet connections.
The terminal will attempt to
reconnect.
Check all terminal network
settings.
Check all terminal network
settings.
Check all terminal network
settings. If the network uses
static IPs insure a valid IP has
been set.
Check that the phone line is
connected.
Check that the phone line is still
connected.
Check to see that the phone line
is dedicated.
Check all terminal network
settings. Cycle the power if this
message persists.
Check that the phone line is
active.
Check all network settings.
Check all network settings.
37