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VeriFone Vx510 User Manual

Quickpay debit terminal
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User Manual
version 1211
QuickPay Debit Terminal
Equipment Make / Model - Verifone Vx510
For Tech Support, Please
Call: 866-577-1593
Thank you for your Business!
Please Keep this User Manual
in a Safe Place for Future Reference

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Summary of Contents for VeriFone Vx510

  • Page 1 User Manual version 1211 QuickPay Debit Terminal Equipment Make / Model - Verifone Vx510 For Tech Support, Please Call: 866-577-1593 Thank you for your Business! Please Keep this User Manual in a Safe Place for Future Reference...
  • Page 2 Scam alerts! Please Inform ALL Employees! *Please note that some merchants experience being called on by sales people claiming there's something wrong with having this type of terminal because they will always try to talk you into getting their products and services which will cost several hundred dollars a month (or more!) to use by making merchants pay all processing fees...and that is going to decrease your profits! Some merchants have also experienced receiving phone calls from someone who claims to be working with the “processor”…and they try to get you, or one of your employees, to go to the...
  • Page 3: Terminal Maintenance

    Terminal Maintenance Protecting Your Terminal Putting in New from Power Surges Paper Rolls To protect your terminal from electrical When installing a new paper power surges, obtain a high quality roll, make sure the paper is Surge Protector for power cord and rolling up from the bottom side phone line at any local office supply of the roll so the terminal can...
  • Page 4 How to Run Transactions Welcome Screen when Terminal is Idle Use buttons on the Right for Selection Ready to run a transaction; After swipping card; Swipe card to start a transaction Choose language preference Use buttons on the Use buttons on the Right for Selection Right for Selection Choose what Type of transaction...
  • Page 5: Printing Reports

    Printing Reports It is not needed or required to "Batch Out", or "Close Batch" at the end of each day when using this QuickPay System (unlike a traditional credit card terminal) Please disregard the "Close Batch" option on the Report Menu as it not needed Some merchants like to run a Transaction Report (shown on the Menu as "Detail Report") at the end of each day so they can have a printed list that shows transactions run on the terminal that day, even though running Transaction Reports is not required.
  • Page 6 Example Transaction Receipts Transaction Report Customer Withdrawal Balance Inquiry This is what the Merchant Copy of the Receipt looks like If a customer ever claims that DO NOT accept receipts that they ran an approved withdrawal show "Balance Inquiry" or that and the terminal did not print an show "Transfer"...