Cardiac Science Burdick 8300 Service Manual page 22

Troubleshooting
Table 3-1: Troubleshooting chart (continued) (continued)
Problem
Printing
Paper does not feed
•
Paper feeds but does not print
•
Printing too light or too dark
•
Out of Paper message in error
•
70-00844-02 B
3-6
Solution
To verify the printer operation:
1. Select Setup.
Use the arrow keys (Next and Previous) to scroll to
2.
Service Functions and then press Select twice.
Select Printer Test Sequence.
3.
Verify paper type in System Settings matches the paper
a.
installed.
Ensure Burdick paper is used (Assurance® or Heartline™).
b.
Check paper door gear for damage and then ensure paper door
c.
is properly seated.
Take paper out and reinstall. Follow paper installation
d.
instructions in the User's Guide.
Clean queue sensor. See illustration below. Paper dust may
e.
collect on the sensor--clean the queue sensor by wiping with a
soft cloth.
Figure 3-1: Queue sensor
These solutions must be performed by qualified service personnel:
To verify the printer operation:
1. Select Setup.
2. Use the arrow keys (Next and Previous) to scroll to
Service Functions and then press Select twice.
3. Select Printhead resistance.
Verify the printhead resistance entered matches the resistance
entered on the printhead.
4. Ensure cables from the paper tray assembly to the power supply
board are securely connected.
5. Replace cables from the paper tray assembly to the power supply
board.
6. Replace queue sensor.
Replace paper tray assembly.
7.
Replace power supply board.
8.
Burdick 8300/8500