Cardiac Science Burdick 8300 Service Manual page 23

Table 3-1: Troubleshooting chart (continued) (continued)
Problem
Battery
ECG device will not operate when
disconnected from AC power or only
operates for a short time.
Additional patients cannot be added
to the patient directory
Date and time inconsistent or cannot
be set
Communications Errors
Burdick 8300/8500
Solution
Normal battery life is about 3 hours depending on how the ECG
device is used (if the battery lasts less than half that time or is more
than two or three years old, it should be replaced). To conserve
Battery life, do not turn on the ECG device until the patient is
prepared and the leads are connected.
Ensure green LED on external power supply is on.
1.
Check the green power LED on the back panel to verify power is
2.
available when charging the battery.
Ensure the battery is installed and the battery cable is securely
3.
connected.
4. Ensure the battery has been charged for at least four hours.
5. If the ECG device has not been used for an extended period
(several months), the battery may be fully discharged and will only
accept a minimal charge. Try disconnecting AC power and then
charge the battery again.
This solution must be performed by qualified service personnel.
Replace the power supply board.
1.
Normally, when the directory reaches the maximum number of
patients, the oldest records will be deleted as new records are added.
However, this only happens if the records have been printed or sent. If
none of the records have been printed or sent, additional patients
cannot be added to the directory. The system may require adding
demographics to patients at requisition.
1. Print or send old records.
These solutions must be performed by qualified service personnel:
Replace 3V button cell on mainboard.
1.
2. Replace mainboard assembly.
See the Communications Troubleshooting Help pages (Alt + H) for a list
of specific errors. General checks include:
Ensure the serial, phone, network, or USB cables are securely
1.
connected to the correct jack.
2. Check the communications settings.
For network problems, check with the network administrator to
3.
ensure the destination is available
To display the IP Address of the ECG device:
Select Setup.
a.
Use the arrow keys (Next and Previous) to scroll to
b.
Service Functions and then press Select twice.
Select Get IP Address
c.
Troubleshooting chart
70-00844-02 B 3-7