Gas Hob Troubleshooting - Electrolux EVEP916 Installation & User Manual

GAS HOB TROUBLESHOOTING

If there is a problem with the appliance, please check the
points listed below before calling for service. It may be
possible to avoid a call by fixing the problem yourself and
be able to continue cooking.
Problem
Burner will not light even though
the sparker is working.
No spark is obtained when
control knob is activated.
Flames uneven or tending to lift. Flame ports blocked or wet.
Flames not staying on when
knob released.
Low heat, slow cooking.
Flame safeguard
The gas hob is fitted with a safety system that will stop
the flow of gas if for any reason the flame goes out
during operation. If this happens, the burner can be
restarted, but will require the knob to remain depressed
for approximately 5 seconds.
WARNING!
• Keep hands clear of burners when lighting.
• If burner does not ignite within 5 seconds, turn knob
to 'Off' position, allow gas to disperse, then try lighting
again.
• Burners MUST be operated between 'HIGH'
and 'LOW' settings only.
ENVIRONMENT!
To conserve gas, place the pan centrally over the burner
and adjust the flame so that it does not go past the edge
of the cookware.
NOTE: In the absence of electrical power, carry out
the ignition directly to the burner with a hand held
ignition source.
Possible cause
Knob not held down long enough in 'High'
position for flame safeguard to engage.
Gas supply valve turned off.
Wrong knob turned off.
Port blockage in ignition area.
Ignition spark plugs wet or dirty.
Electricity supply is disconnected or
switched off.
Ignition spark plugs wet or dirty.
Burner incorrectly fitted.
Knob not held down long enough in 'High'
position for flame safeguard to engage.
Knob not set between 'High' and 'Low'.
Dirt or spillage on flame safeguard sensor.
Incorrect cooking burner selection for the
size of pot being used.
Remedy
Repeat lighting procedure and hold knob
down for 5 seconds in 'High' position.
Turn on gas supply to appliance.
Ensure the knob you are turning
corresponds to the burner you want
to light.
Ensure the ports in the ignition area are
clean and dry.
Dry or clean ignition spark plugs.
Switch on electricity or check fuses.
Dry or clean ignition spark plugs.
Clean or dry flame ports.
Ensure this component is fitted correctly.
Repeat lighting procedure and hold knob
down for 5 seconds in 'High' position.
Knob MUST be set between these
positions.
Clean flameguard sensor tip.
Refer to page 36 for correct burner
selection.
Further information
When you need information, service or replacement parts
or have a warranty enquiry, please contact the Customer
Care Centre:
• Australia - 1300 363 640, 8.00am-5.00pm
EST Monday to Friday
• New Zealand - 0800 436 245, 8.00am-5.00pm EST
Monday to Friday
Please have the following information ready: Model, Model
Number & Serial Number. This is shown on the data plate
which is visible when the oven door is open.
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