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Instructions for use IIC - CIC - ITC ITE HS - ITE FS Oticon Own™...
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Model overview This booklet is valid for the Oticon Own family in the following hearing aid models, battery sizes, and styles: FW 1.0 Oticon Own 1 GTIN: (01) 05714464060986 Oticon Own 2 GTIN: (01) 05714464060993 Oticon Own 3 GTIN: (01) 05714464061006 ...
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Introduction to this booklet This booklet guides you on how to use and maintain your new hearing aids. Ensure you read the booklet carefully including the Warnings section. This will help you get the most benefit of your new hearing aid. Your hearing care professional has adjusted the hearing aid to meet your needs.
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For your convenience this booklet contains a navigation bar to help you navigate easily through the different sections. About Getting started Daily use Options Tinnitus Warnings More info...
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Intended use Intended use The hearing aid is intended to amplify and transmit sound to the ear. Indications for use Bilateral or unilateral impaired hearing of sensorineural, conductive, or mixed type ranging from a slight (25 dB HL*) to severe (80 dB HL*) degree of hearing loss, with an individual frequency configuration.
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IMPORTANT NOTICE The hearing aid amplification is uniquely adjusted and optimized to your personal hearing capabilities during the hearing aid fitting performed by your hearing care professional.
Table of contents About Identify your hearing aid Hearing aids with size 10 battery Hearing aids with size 312 battery Identify left and right hearing aid MultiTool for handling batteries and cleaning Getting started Turn the hearing aid ON and OFF Replace the battery How to replace the battery Daily use...
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Change volume with push-button Change volume with volume wheel Options Mute the hearing aid Flight mode Use hearing aids with iPhone, iPad, and iPod touch Use your hearing aids with Android devices Wireless accessories Other options Optional features and accessories Tinnitus Tinnitus SoundSupport™...
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Table of contents Warnings General warnings More info Troubleshooting guide Water & dust resistant (IP68) Conditions of use Cell phone Warranty International warranty Technical information Your individual hearing aid settings Technical data...
Identify your hearing aid For your in-the-ear hearing aid, there are several different styles available with different battery sizes. Please see the model overview for your style and battery size. This will make it easier for you to navigate through this booklet.
Hearing aids with size 10 battery (CIC shown) What it is and does Microphone inlet Push-button Sound outlet Sound in (optional) Sound out Mute, change volume and program Battery drawer Contains the battery and functions as ON/OFF switch Pull out string Pull out the hearing aid Vent...
Hearing aids with size 312 battery (ITC shown) What it is and does Push-button Volume wheel Sound outlet (optional) (optional) Sound out Mute, change Change volume volume and program Battery drawer Contains the battery and functions as ON/OFF switch Microphone inlet Vent Sound in Vent...
Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid as they might be shaped and programmed differently. A BLUE shell, dot or text identifies the LEFT hearing aid A RED shell, dot or text identifies the RIGHT hearing aid...
MultiTool for handling batteries and cleaning The MultiTool contains a magnet that makes it easier to replace the battery in the hearing aid. It also contains a brush and a wire loop for cleaning and removing earwax. If the vent is very small, a special tool may be required. If you need a new tool please contact your hearing care professional.
Turn the hearing aid ON and OFF The battery drawer is also used to switch the hearing aid ON and OFF. To save battery life, make sure your hearing aid is switched OFF when you are not wearing it. If you wish to return to the standard settings of the hearing aid, simply open and then close the battery drawer (quick reset).
Replace the battery When it is time to replace the battery, you will hear three beeps repeated at moderate intervals until the battery runs out. Three beeps* Four beeps = The battery is running low = The battery has run out Battery tip To make sure the hearing aid is always working, bring spare batteries with you, or replace the battery before you leave home.
How to replace the battery 1. Remove 2. Uncover 3. Insert Fully open the battery Remove the sticky Insert the new battery label from the + side drawer. Remove the into the battery drawer. battery. of the new battery. Ensure that the + side of the battery and Tip: battery drawer align.
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4. Close MultiTool Close the battery drawer. The hearing The MultiTool can be used for battery aid will play a jingle. change. Use the magnetic end to remove and insert batteries. Hold the hearing aid close to your ear to hear the jingle.
Insert the hearing aid Step 1 Step 2 Place the tip of the hearing aid in your Gently pull your ear outwards and ear canal. push the hearing aid into the ear canal, twisting slightly if necessary. Follow the natural contour of the ear canal.
Remove your hearing aid Hold the hearing aid by the pull-out string (if available). Gently pull the hearing aid from the ear canal. If your hearing aid doesn’t have a pull-out string, you can remove it by pulling on the edge of the hearing aid. IMPORTANT NOTICE DO NOT use the battery door as a handle to insert or remove your hearing aids, as it is not designed for this purpose.
Caring for your hearing aid When handling your hearing aid, hold it over a soft surface to avoid damage if you drop it. Cleaning the hearing aid Carefully brush away debris from the microphone inlets with a clean brush. Gently brush the surface. Make sure that the filters do not fall off. Microphone inlets About Getting started...
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Clean the vent by pressing the brush through the hole while twisting it slightly. If the vent is very small, a special tool may be required. Please consult your hearing care professional. Vent Vent IMPORTANT NOTICE To clean the hearing aids, use a soft, dry cloth. The hearing aids must never be washed or immersed in water or other liquids.
Filter replacement The filters keep wax and debris from damaging the hearing aid. If the filters becomes clogged, please replace the filters or contact your hearing care professional. • ProWax miniFit filter protects the sound outlet. • O-cap and T-cap protect the microphone inlet. Please refer to the following pages for instructions on how to replace the appropriate filters.
Replace ProWax miniFit filter 1. Tool 2. Remove 3. Insert filter filter Old filter filter Old filter Remove the tool from Push the empty pin Insert the new ProWax the shell. The tool has into the ProWax miniFit miniFit filter using the two pins, one empty filter in the hearing aid other pin, remove the...
Replace T-Cap filter (hearing aids with size 10 battery) 1. Tool 2. Remove 3. Insert new filter Remove the tool from Push the tool fork Insert the new T-Cap the packaging. The tool under the top edge filter and remove the has two ends, one for of the used T-Cap filter tool by twisting it...
Replace O-Cap filter (hearing aids with size 312 batteries) 1. Tool 2. Remove 3. Insert new filter Remove the tool from Push the pointed end Insert the new O-Cap the packaging. The tool of the tool into the filter using the other has two ends, one for existing O-Cap filter end of the tool and...
Change programs Your hearing aid can have up to 4 different programs. These are programmed by your hearing care professional. Press the button to change program. Use a short press if the push-button is used for program change only and a long press if it is also used for volume control.
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To be filled out by the hearing care professional Program Sound you will hear When to use when activated “1 beep” “2 beeps” “3 beeps” “4 beeps” Program change: Independent Synchronized LEFT RIGHT Short press Long press...
Change volume with push-button The push-button allows you to adjust the volume. You may hear a click when you turn the volume up or down. MAXIMUM A short press on the RIGHT hearing aid START-UP increases the volume VOLUME A short press on the LEFT hearing aid decreases the volume MINIMUM...
Change volume with volume wheel The volume wheel allows you to adjust the volume. You may hear a click when you turn the volume up or down. Down Turn forward to turn up volume Turn backwards to turn down the volume...
Mute the hearing aid Use the mute function if you need to silence the hearing aid. Only available for hearing aids with push-button. Apply a very long press (> 2.4 seconds) to the push- button to mute the hearing aid. To reactivate the hearing aid, push the button briefly.
Flight mode (hearing aids with Bluetooth and push-button) When boarding an airplane or entering an area in which it is prohibited to radiate radio signals, e.g. during flight, flight mode must be activated. The hearing aid will still be working. It is only necessary to activate flight mode on one hearing aid to turn off Bluetooth on both hearing aids.
Your hearing aids are Made for iPhone® and allow for direct communication and control with iPhone, iPad® or iPod touch®. For assistance in using these products with your hearing aids, contact your hearing care professional or visit: www.oticon.com/connectivity To see how to pair your hearing aids with your iPhone visit: www.oticon.com/support For information on compatibility, visit: www.oticon.com/support/compatibility...
Android™ devices. For assistance in using your hearing aids with Android devices, contact your hearing care professional or visit: www.oticon.com/connectivity To see how to pair your hearing aids with your Android device visit: www.oticon.com/support For information on compatibility, visit: www.oticon.com/support/compatibility...
Oticon ON TV Adapter 3.0 An application that lets you control Wireless transmitter of sound from your hearing aid from your mobile TV and electronic audio devices.
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ConnectClip allowing for use of landline phones. For more information visit: www.oticon.com/connectivity Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android, Google Play, and the Google Play logo are trademarks...
Other options Telecoil - optional for select styles Telecoil helps you hear better when using a telephone with a built- in loop or when you are in buildings with teleloop systems such as theaters, churches, or lecture rooms. This symbol or a similar sign is shown wherever a teleloop has been installed.
Optional features and accessories The features and accessories described on the following pages are optional. Please contact your hearing care professional to find out how your hearing aid is programmed. If you experience difficult listening situations, a special program may be helpful.
Tinnitus SoundSupport™ (optional) Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population (over 18 years old). Tinnitus SoundSupport is targeted to licensed hearing care professionals (audiologists, hearing aid specialists, or otolaryngologists) who are familiar with the evaluation and treatment of tinnitus and hearing loss.
Guidelines for Tinnitus SoundSupport users These instructions contain information about Tinnitus SoundSupport, which may have been enabled in your hearing aids by your hearing care professional. Tinnitus SoundSupport is a tinnitus management device intended to generate sound of sufficient intensity and bandwidth to help manage tinnitus.
Sound options and volume adjustment Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. It offers a number of different sound options. Together with your hearing care professional, you can select your preferred sound(s). Tinnitus SoundSupport programs Together with your hearing care professional you decide for which programs you may want to have Tinnitus SoundSupport activated.
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Volume adjustments with Tinnitus SoundSupport When you select a hearing aid program for which Tinnitus SoundSupport is activated, your hearing care professional can only set the push-button or volume wheel on your hearing aid to work as a volume control for the tinnitus relief sound.
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Change volume with push-button See section Change volume with push-button for illustration A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), use a short press on the push-button repeatedly until desired level is reached. The sound will always be louder with the first press(es) until two beeps are heard.
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Change volume with volume wheel See section Change volume with volume wheel for illustration A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), turn the volume wheel forward. To decrease volume (on one hearing aid only), turn the volume wheel backwards.
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Tinnitus SoundSupport with Remote Control 3.0 or ConnectClip. Oticon ON for iPhone, iPad, iPod touch, and Android™ devices offers the possibility to adjust both the environmental sound and the Tinnitus SoundSupport in each program directly from the app.
Limitation on use time Daily use The volume levels of Tinnitus SoundSupport can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time. Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport.
Important information for hearing care professionals about Tinnitus SoundSupport Device description Tinnitus SoundSupport is a module function that can be enabled in the hearing aids by the hearing care professional. Maximum wearing time The wearing time of Tinnitus SoundSupport will decrease as you increase the level above 80 dB(A) SPL.
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If the volume control is activated A warning may be displayed if you activate the tinnitus volume control in the “Buttons and Indicators” screen. This occurs if the relief sound can be listened to at levels that may cause hearing damage. The “Max wearing time”...
Warnings related to Tinnitus If your hearing care professional As with any device, misuse of the sound has activated the sound generator generator feature may cause potentially Tinnitus SoundSupport, please pay harmful effects. Care should be taken to attention to the following warnings. prevent unauthorized use and to keep the device out of reach of children and pets.
General warnings For your personal safety and to ensure Usage of hearing aids correct usage, you should familiarize Hearing aids should only be used as yourself fully with the following general directed and adjusted by your hearing warnings before using your hearing aids. care professional.
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General warnings Battery use Active implants Always use batteries recommended by your The hearing aid has been thoroughly hearing care professional. Batteries of low tested and characterized for human health quality may leak and cause bodily harm. according to international standards for human exposure (Specific Absorption Ratio Never attempt to recharge your batteries - SAR), induced electromagnetic power and...
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If you have an active brain implant, contact The chemicals in cosmetics, hairspray, the manufacturer of your implantable perfume, aftershave lotion, suntan lotion, device for information about the risk of and insect repellent can damage the disturbance. hearing aid. Always remove your hearing aid before applying such products and X-ray/CT/MR/PET scanning, allow time to dry before use.
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General warnings Possible side effects To find out whether your hearing aids Hearing aids and earpieces may cause have Bluetooth wireless technology, see an accelerated accumulation of earwax. the model overview in your hearing aids’ Instructions for use. The non-allergenic materials used in hearing aids may, in rare cases cause a Connection to external equipment skin irritation or other side effects.
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Modification of hearing aids is not allowed Changes or modifications not expressly approved by the manufacturer will void the warranty of the equipment. Interference The hearing aids have been thoroughly tested for interference according to the most stringent international standards. Electromagnetic interference may occur in the vicinity of equipment with the symbol on the left.
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General warnings Warning to hearing care professional (vi) Audiometric air-bone gap equal to or A hearing care professional should advise greater than 15 decibels at 500 Hertz a prospective hearing aid user to consult (Hz), 1,000 Hz, and 2,000 Hz. promptly with a licensed physician (vii) Visible evidence of significant (preferably an ear specialist) before...
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Special care should be exercised in selecting Following the medical evaluation, the and fitting a hearing aid whose maximum physician will give you a written statement sound pressure level exceeds 132 dB that states that your hearing loss has been because there may be risk of impairing medically evaluated and that you may the remaining hearing of the hearing aid...
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General warnings Federal law restricts this device to sale by Children with hearing loss or on the order of a doctor, audiologist or In addition to seeing a physician for a other hearing care practitioner licensed to medical evaluation, a child with a hearing dispense hearing aids in your state-in loss should be directed to an audiologist accordance with all applicable rules and...
Troubleshooting guide Symptom Possible causes Worn-out battery Clogged sound outlet No sound Clogged microphone inlet Hearing aid microphone muted Clogged sound outlet Intermittent or Moisture reduced sound Worn-out battery Hearing aid not inserted properly Squealing noise Ear wax accumulated in ear canal Pairing issue Bluetooth connection failed with Apple...
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1) Unpair your hearing aid. 2) Turn Bluetooth off and on again. 3) Open and close battery drawer on hearing aid. 4) Re-pair hearing aid (visit www.oticon.com/support) If none of the above solutions work, consult your hearing care professional for assistance.
Water & dust resistant (IP68) Your hearing aid is dust-tight and 1. Gently wipe off any water protected against ingress of water which 2. Open the battery drawer and remove means it is designed to be worn in all daily the battery and gently wipe off any life situations.
Conditions of use Operating Conditions Temperature: +1°C to +40°C (34°F to 104°F) Humidity: 5% - 93% relative humidity, non-condensing Atmospheric pressure: 700 hPa to 1060 hPa Transportation and Temperature and humidity shall not exceed the below storage conditions limits for extended periods during transportation and storage: Temperature: -25°C to + 60°C (-13°F to 140°F) Humidity: 5% - 93% relative humidity, non-condensing...
Cell phone Some hearing aid users have reported a Whereas all hearing aids have acoustic buzzing sound in their hearing aid when coupling, only the larger hearing aids they are using cell phones, indicating that have the physical space for telecoil the cell phone and hearing aid may not be (inductive) coupling.
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acceptable, with the acoustic coupling The immunity of this hearing aid indicating excellent performance and the is at least M2/T2. telecoil coupling indicating normal use. The equipment performance The above equipment performance measurements, categories and system measurements, categories and system classifications are based upon the classifications are based upon the best best information available but cannot...
Warranty Certificate Name of owner: __________________________________________________________ Hearing care professional: __________________________________________________ Hearing care professional’s address: __________________________________________ Hearing care professional’s phone: ___________________________________________ Purchase date: ___________________________________________________________ Warranty period: ________________ Month: __________________________________ Model left: _____________________ Serial no.: ________________________________ Model right: ____________________ Serial no.: ________________________________ Battery size: ____________________________________________________________ About Getting started Daily use Options Tinnitus Warnings More info...
International warranty Your device is covered by an international may also have issued a warranty that goes warranty issued by the manufacturer. beyond the clauses of this international This international warranty covers warranty. Please consult him/her for manufacturing and material defects in the further information.
Additional ft at a distance of 33 feet). information can be found in the “Technical Data Sheet” on www.oticon.com The hearing aids also contain a radio transceiver using Bluetooth Low Energy and a proprietary, short range radio technology both operating at ISM band 2.4 GHz.
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USA and Canada including interference that may cause This device contains a radio module undesired operation. with the following certification ID numbers: Radio frequency radiation ITC, ITE HS & ITE FS: exposure information FCC ID: 2ACAHAU5ITE For body-worn operation, this device IC: 11936A-AU5ITE meets FCC and Innovation, Science and Economic Development Canada’s RF...
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Note: This equipment has been tested and – Reorient or relocate the receiving found to comply with the limits for a Class antenna. B digital device, pursuant to part 15 of – Increase the separation between the the FCC Rules. These limits are designed equipment and receiver.
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Declaration of Conformity is available at hearing aid is in compliance with the the headquarters. essential requirements and other relevant provisions of Directive 2014/53/EU. Oticon A/S Kongebakken 9 This medical device complies with Medical DK-2765 Smørum Device Regulation (EU) 2017/745.
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Description of symbols and abbreviations used in this booklet Warnings Text marked with a warning symbol must be read before using the device. Manufacturer The device is produced by the manufacturer whose name and address are stated next to the symbol. Indicates the medical device manufacturer, as defined in EU Regulation 2017/745.
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Made for Apple badges Indicates that the device is compatible with iPhone, iPad and iPod touch. Android badge Indicates that the device is compatible with Android. Hearing loop This logo incorporates the universal symbol for hearing assistance. The “T” signifies that a hearing loop is installed. Radio Frequency (RF) transmitter Your device contains an RF transmitter.
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Description of additional symbols used on labels Keep dry Indicates a medical device that needs to be protected from moisture. Catalog number Indicates the manufacturer’s catalog number so that the medical device can be identified. Serial number Indicates the manufacturer’s serial number so that a specific medical device can be identified.
Your individual hearing aid settings To be filled out by your hearing care professional. Tinnitus SoundSupport: Limitation on use No limitation on use Program Start-up volume (Tinnitus) Max volume (Tinnitus) Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day...
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Power instrument Settings overview for your hearing aid Left Right Volume control Program shift Mute Tinnitus SoundSupport Volume control indicators Beeps at min /max volume Clicks when changing volume Beeps at preferred volume Battery indicators Low battery warning About Getting started Daily use Options Tinnitus Warnings More info...
Technical Data 0 dB SPL ref. 20 mPa Own 1 Own 2,3,4,& 5 Measured Peak OSPL90 108 dB SPL 108 dB SPL according to American HF Average OSPL90 103 dB SPL 103 dB SPL National Standard Peak Full-on Gain 42 dB 43 dB ANSI S3.22-2014,...
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Own 1 Own 2,3,4,& 5 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL. Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Full-on Gain Input: 70 dB SPL. Technical setting: A0-20 1000...
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Technical Data 0 dB SPL ref. 20 mPa Own 1 Own 2,3,4,& 5 Measured Peak OSPL90 119 dB SPL 119 dB SPL according to American HF Average OSPL90 116 dB SPL 116 dB SPL National Standard Peak Full-on Gain 50 dB 50 dB ANSI S3.22-2014,...
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Own 1 Own 2,3,4,& 5 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL. Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Full-on Gain Input: 70 dB SPL. Technical setting: A0-20 1000...
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Technical Data 0 dB SPL ref. 20 mPa Own 1 Own 2,3,4,& 5 Measured Peak OSPL90 108 dB SP 109 dB SPL according to American HF Average OSPL90 104 dB SPL 104 dB SPL National Standard Peak Full-on Gain 47 dB 47 dB ANSI S3.22-2014,...
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Own 1 Own 2,3,4,& 5 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL. Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Full-on Gain Input: 70 dB SPL. Technical setting: A0-20 1000...
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Technical Data 0 dB SPL ref. 20 mPa Own 1 Own 2,3,4,& 5 Measured Peak OSPL90 119 dB SPL 119 dB SPL according to American HF Average OSPL90 116 dB SPL 116 dB SPL National Standard Peak Full-on Gain 56 dB 56 dB ANSI S3.22-2014,...
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Own 1 Own 2,3,4,& 5 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL. Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Full-on Gain Input: 70 dB SPL. Technical setting: A0-20 1000...
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Technical Data ITC/ITE HS/ITE FS 0 dB SPL ref. 20 mPa Own 1 Own 2,3,4,& 5 Measured Peak OSPL90 109 dB SPL 109 dB SPL according to American HF Average OSPL90 103 dB SPL 103 dB SPL National Standard Peak Full-on Gain...
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Own 1 Own 2,3,4,& 5 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL. Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Full-on Gain Input: 70 dB SPL. Technical setting: A0-20 1000...
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Technical Data ITC/ITE HS/ITE FS 0 dB SPL ref. 20 mPa Own 1 Own 2,3,4,& 5 Measured Peak OSPL90 119 dB SPL 119 dB SPL according to American HF Average OSPL90 116 dB SPL 116 dB SPL National Standard Peak Full-on Gain...
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Own 1 Own 2,3,4,& 5 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL. Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Full-on Gain Input: 70 dB SPL. Technical setting: A0-20 1000...
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Technical Data ITC/ITE HS/ITE FS 0 dB SPL ref. 20 mPa Own 1 Own 2,3,4,& 5 Measured Peak OSPL90 126 dB SPL 126 dB SPL according to American HF Average OSPL90 123 dB SPL 123 dB SPL National Standard Peak Full-on Gain...
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Own 1 Own 2,3,4,& 5 OSPL90 – Output Sound dB SPL dB SPL Pressure Level Input: 90 dB SPL. Technical setting: A0 1000 2000 5000 10000 1000 2000 5000 10000 Full-on Gain Input: 70 dB SPL. Technical setting: A0-20 1000...