Vertiv Liebert iCOM CMS Installer/User Manual
Vertiv Liebert iCOM CMS Installer/User Manual

Vertiv Liebert iCOM CMS Installer/User Manual

Intelligent communication & monitoring for liebert src mini-split systems
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Liebert®
iCOM CMS™
Installer/User Guide
Intelligent Communication & Monitoring
for Liebert SRC™ Mini-Split Systems

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Summary of Contents for Vertiv Liebert iCOM CMS

  • Page 1 Liebert® iCOM CMS™ Installer/User Guide Intelligent Communication & Monitoring for Liebert SRC™ Mini-Split Systems...
  • Page 2 The products covered by this instruction manual are manufactured and/or sold by Vertiv. This document is the property of Vertiv and contains confidential and proprietary information owned by Vertiv. Any copying, use or disclosure of it without the written permission of Vertiv is strictly prohibited.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1 Getting Started with iCOM CMS 1.1 Liebert iCOM CMS has 3 Main Features 1.2 What Features Would You Like to Use? 1.2.1 Access the web-based user interface 1.2.2 Access the BMS protocols 1.2.3 Access the mobile cloud/mobile app 1.3 iCOM CMS web-based user interface...
  • Page 4 4.5 Enable the Connected SRC Units 4.6 Registering with the Administration Portal to Allow Mobile-app Users Access 4.7 Setting Up Network Communication 4.8 Setting Up BMS serial communication Appendices Appendix A: Technical Support and Contacts Vertiv | Liebert® iCOM CMS™ Intaller/User Guide |...
  • Page 5: Getting Started With Icom Cms

    For details on first-time set-up and retro-fit installation, Installing and Connecting iCOM CMS on page 35. 1.1 Liebert iCOM CMS has 3 Main Features • A web-based user interface providing remote connectivity to a unit-level display with full read/write capabilities.
  • Page 6: Icom Cms Web-Based User Interface

    • iCOM CMS requires a Google Chrome web browser version 50.0.xx or higher. Figure 1.1 on the facing page, shows the controls and options available on the main display. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 7 Figure 1.1 iCOM CMS web-based user interface ITEM DESCRIPTION Menu icon. When unlocked, displays set-up, control options and menu depending on the password level used. Status view. When you log on, the iCOM CMS-controlled units and their status are listed on the main display. Clicking the status icon toggles between the status and alarm summary.
  • Page 8: Setpoint And Sensor Status

    The list shows current temperature-sensor reading and the high/low temperature readings for each monitored unit. Selecting a unit in the list displays more information about that unit in the status dial, see Figure 1.2 above. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 9: Logging-On To Icom Cms And Unlocking Controls

    1.4 Logging-on to iCOM CMS and Unlocking controls The factory-default password for user, service and advanced login are provided. We recommend you change passwords as necessary to prevent unauthorized changes. See Managing Access Permission and PINS on page 30. • Default User password = 1490 •...
  • Page 10: Setting The Date And Time

    Click Search again to close the term-entry box. 2. Type the term and press Enter. A list of locations that contain the searched term opens. 3. Click an item to open the panel for the selected location. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 11: Using Context-Sensitive Help

    1.8 Using Context-sensitive Help Clicking the Help icon, , on the right-hand side of the display opens the Help drawer with information about the panel or dialog currently on the display. You can use search in the Help to find further information.
  • Page 12 Opens the FIRMWARE UPGRADE PARAMETERS panel. See Updating iCOM CMS firmware on page About Opens the ABOUT panel. See About iCOM CMS version on page 11. Support & Services Opens the SUPPORT & SERVICES panel. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 13 Advanced-level Menu Options Setpoints Opens the SETPOINTS panel. See Editing setpoints for the cooling unit on page 19. Set Alarms Opens the SET ALARMS panel. See Managing Alarm and Warning Notifications on page 21. Event Log Opens the EVENT LOG panel. See Viewing the event log for a cooling unit on page 15.
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  • Page 15: User Operation

    2 USER OPERATION 2.1 Viewing setpoints for the cooling unit NOTE: User-level access allows only viewing of setpoints. To adjust setpoints, you must have service- or advanced-level access. See Editing setpoints for the cooling unit on page 19. To view the setpoints: Click >...
  • Page 16: Viewing Cooling-Unit Alarms

    3. Click an alarm to display the ALARM DETAILS panel, described in Alarm/Warning detail fields on page 17. Alarm list fields When Time elapsed since the event was logged. Description Description of the event. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 17: Acknowledging Alarms

    2.3.1 Acknowledging alarms Once acknowledged, an event remains active until the situation that triggered the event is resolved. NOTE: The High Water alarm event and the Smoke Detected alarm event (if smoke-detector option is included) automatically power-off the cooling unit. To acknowledge an alarm: On the ALARMS list, click an alarm/warning.
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  • Page 19: Service And Advanced Operation

    3 SERVICE AND ADVANCED OPERATION NOTE: With the exception of managing passwords, which is only available to the advanced-level user, the service and advance menu options are the same. 3.1 Editing setpoints for the cooling unit Setpoints are the means by which cooling-unit operation is controlled. NOTE: Setpoint adjustment is only available via the web-based UI (and the wall-mounted controller).
  • Page 20: Setting-Up Auto Run Mode

    The status dial displays “AI” for about 2 minutes, and the wall-mounted thermostat is un- responsive to button presses during this time while the configuration is communicating. After that, the web UI displays the run mode currently in use, and the wall-mounted thermostat indicates “AUTO” mode. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 21: Managing Alarm And Warning Notifications

    3.2 Managing Alarm and Warning Notifications Events are notifications of operating status for the cooling unit, its components, and auxiliary devices. All events are recorded in the Event Log, and alarm and warning events are also displayed on the alarm summaries.
  • Page 22: Maintenance Scheduling And Component Run Hours

    To avoid a back-up with iCOM CMS and loss or write values, configure the BMS to write device configuration no more than once per minute. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 23: Modbus Rtu Set Up

    3.4.1 Modbus RTU Set Up NOTE: The protocol will not work with the control board’s default IP address: 169.254.24.7. Make sure a Static or DCHP address is set. See Connection Settings on page 25. External monitoring can be performed via Modbus serial connection. Click >...
  • Page 24: Snmp Set Up

    3. Click SNMPv1V2c Access Hosts to view, edit, or add access hosts. 4. Click SNMPv1 Trap Targets to view, edit, or add trap targets. 5. In Authentication Trap, select Enabled, then click Save. SNMP communication settings Enabled Enables/Disables SNMP communication option. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 25: Connection Settings

    SNMPv1/v2c Access Enables/Disables SNMP access. Authentication Trap Enables/Disables SNMP authentication traps. Device Name Object name of the managed device. 3.5 Connection Settings Configures the Ethernet connection between the unit and the iCOM CMS interface(s). Click > Connection Settings. The DISPLAY CONNECTIONS list opens. 2.
  • Page 26: Backing-Up And Restoring Settings

    NOTE: Exported settings do not include the settings stored on the cooling unit’s iCOM display, including setpoints, alarm settings, and sensor calibration. Click > Settings Management > Import and Export. The IMPORT & EXPORT panel opens. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 27: Importing Icom Cms Settings

    2. Select the Location to which the export will be saved. NOTE: Only a single file may be saved in one location/on one USB drive. Saving to the same location/drive overwrites the previous file. 3. Click Export in the lower-right corner, then OK in the confirmation dialog. The export file is saved.
  • Page 28: Updating Icom Cms Firmware

    3.7 Updating iCOM CMS firmware The firmware may be updated by two methods: • USB drive • Drag-and-drop. NOTE: If the update takes more than 1 minute, the interface may timeout before the firmware update completes. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 29: Firmware Update Using Usb Drive

    3.7.1 Firmware update using USB drive Download and extract the firmware file, .xbp, to a blank USB thumb drive. NOTE: The USB thumb drive must be blank other than the .xbp firmware file. 2. Plug the USB drive directly into the USB port on the CMS control board. 3.
  • Page 30: Managing Access Permission And Pins

    3. When the diagnostic dump is complete, click OK. The Diagnostic Generation dialog closes. 4. Browse to the “Downloads” folder of the computer to open the generated .dump file in any text editor. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 31: Setting Unit Name, Location And Serial Number

    3.10 Setting unit name, location and serial number When logged-in as an Advanced user, you can see a list of managed units and their enabled/disabled status. You can also set the unit’s name (displayed in the web UI), location, and serial number. On the menu bar, click ADVANCED, and select a unit in the ADVANCED SETTINGS panel.
  • Page 32: Setting The Managing Mode

    On the menu bar, click SETTINGS, then SSL Certificate in the settings list. 2. In the SSL CERTIFICATE panel, click NEW CSR. 3. Enter the information in the request, and click GENERATE. A certificate is generated and downloaded to the computer for retrieval/upload. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 33: Generating A Self-Signed Certificate

    3.13.2 Generating a Self-signed Certificate On the menu bar, click SETTINGS, then SSL Certificate in the settings list. 2. In the SSL CERTIFICATE panel, click NEW CERT. 3. Enter the Common Name and End Date, then click GENERATE and follow the prompts.. 3 Service and Advanced Operation...
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  • Page 35: Installing And Connecting Icom Cms

    4 INSTALLING AND CONNECTING ICOM CMS Before you begin: • Make sure that Ethernet cables are run to the device for network connection. • Obtain the e-mail address needed to register the device from the iCOM CMS administrator. • If using a static IP address for network communication, obtain the following settings from the IT administrator: •...
  • Page 36: Connecting The Src And Cms Control Boards With The Modbus Gateway

    • Modbus gateway • Black cable—to provide power and communication between the SRC board and the gateway. • “Installation Manual V-Net”—instruction sheet to describe the connection between the SRC board and the gateway. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 37 To connect the gateway to the SRC control board: On the SRC evaporator/indoor unit, remove the shell to access the electrical section in the right-hand side: • Lift the top door, exposing the filter section, the door to the electric box, and the screws that fasten the shell.
  • Page 38 On SRC18: Lift panel covering control board. On SRC24 or SRC36: Remove the screw in the terminal strip, remove the terminal strip, then lift the panel covering control board. Lift control board straight up. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 39: Setting Up Communication With The Web-Based User Interface

    4. Connect the black cable to the appropriate plug connections as shown in Figure 4.4 below: • On the SRC control board: CN-CC plug connector. • On the Modbus gateway board: CN-OUT plug connector. 5. Re-connect any plugs removed for access and re-insert the control board. 6.
  • Page 40: Set The Managing Mode To Src

    A list of units and their status displays. 2. Click the name of the unit to enable, then click Enable in the properties panel. The CMS begins communicating and the Web UI displays current readings from the SRC unit. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 41: Registering With The Administration Portal To Allow Mobile-App Users Access

    4.6 Registering with the Administration Portal to Allow Mobile-app Users Access Thermal-management units must be registered to provide data to the cloud so that mobile-app users will receive the notifications from the cooling unit. Units are registered based on domain portion of the organization’s e-mail address. The domain is the part after the “@”...
  • Page 42: Setting Up Bms Serial Communication

    2. On the web UI, click > BMS Setup, select the serial option to use, and configure the communication settings: • For Modbus serial communication, see Modbus RTU Set Up on page 23. Vertiv™ | Liebert® iCOM CMS™ Intaller/User Guide...
  • Page 43: Appendices

    APPENDICES Appendix A: Technical Support and Contacts A.1 Technical Support/Service in the United States Vertiv Corporation 24x7 dispatch of technicians for all products. 1-800-543-2378 Liebert Thermal Management Products 1-800-543-2778 Liebert Channel Products 1-800-222-5877 Liebert AC and DC Power Products 1-800-543-2378 A.2 Locations...
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  • Page 46 VertivCo.com | Vertiv Headquarters, 1050 Dearborn Drive, Columbus, OH, 43085, USA © 2018 Vertiv Co. All rights reserved. Vertiv and the Vertiv logo are trademarks or registered trademarks of Vertiv Co. All other names and logos referred to are trade names, trademarks or registered trademarks of their respective owners. While every precaution has been taken to ensure accuracy and completeness herein, Vertiv Co.

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