AgaMatrix Jazz Wireless 2 Owner's Manual page 61

Troubleshooting Situation #6: Passkey does not appear on
the meter when pairing with a supported device.
[1] CAUSE: The meter has previously been paired with the
supported device.
ACTION: If the meter was paired with a supported device and
then unpaired, a passkey may not be required when pairing
again with the same supported device. If the meter appears
in the Meters section in the App, then it has been successfully
paired.
[2] CAUSE: Another meter selected.
ACTION: If multiple meters are listed in the App when adding
a new meter, each meter is identified by the serial number
found under the meter battery door. Ensure that the correct
meter is selected.
Troubleshooting Situation #7: The time and date do not ap-
pear on blood glucose test results.
[1] CAUSE: The meter is not paired with a supported device.
ACTION: See Chapter 5 to pair your meter with your
supported device. The date and time will be set to the date
and time on your supported device. Future blood glucose test
results will appear with a date and time.
[2] CAUSE: Meter has not synced after replacing the batteries.
ACTION: See Chapter 5 to sync your meter with your
supported device.
[3] CAUSE: Meter time and date has returned an error.
ACTION: Remove batteries, wait 30 seconds, then re-install
59