View The Customization State On The Phone; View The Network Status - Cisco 7832 User Manual

Troubleshooting
Customization—For an RC unit, this field indicates whether the unit has been customized or not. Pending
indicates a new RC unit that is ready for provisioning. If the unit has already retrieved its customized profile,
this field displays the Customization state as Acquired.
Step 3 Press Exit to return to the Applications screen.

View the Customization State on the Phone

After the RC download from the EDOS server completes, you can view the customization state of a phone
on the LCD UI.
Here are the descriptions of the remote customization states:
• Open—The phone has booted for the first time and is not configured.
• Aborted—Remote Customization is aborted due to other Provisioning like DHCP options.
• Pending—The profile has been downloaded from the EDOS server.
• Custom-Pending—The phone has downloaded a redirect URL from the EDOS server.
• Acquired—In the profile downloaded from the EDOS server, there is a redirect URL for provision
configuration. If the redirect URL download from the provisioning server is successful, this state is
displayed.
• Unavailable—Remote customization has stopped because the EDOS server responded with an empty
provisioning file and the HTTP response was 200 OK.
Procedure
Step 1 Press Settings .
Step 2 Select Status > Product information > Customization.
Step 3
Press Back.

View the Network Status

Procedure
Step 1
Press Settings softkey.
Step 2 Select Status > Network Status.
You can view the following information:
• Network type—Indicates the type of Local Area Netwrok (LAN) connection that the phone uses.
• Network status—Indicates if the phone is connected to a network.
• IP address—IP address of the phone.
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