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Cisco 7832 Manual
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Cisco 7832 Manual

Ip conference phone
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The Cisco IP Conference Phone 7832
The phone has sensitive microphones with 360-degree coverage. This coverage lets users speak in a normal
voice and be heard clearly from up to 7 feet (2.1 m) away. The phone also features technology that resists
interference from mobile phones and other wireless devices, assuring delivery of clear communications without
distractions.
The Cisco IP Conference Phone 7832, on page 1
Phones Supported in this Document, on page 2
New and Changed Features, on page 3
Phone Setup, on page 8
Sign into Your Extension from Another Phone (Extension Mobility), on page 10
Sign in to a Phone as a Guest, on page 11
Set the Profile Rule on the Phone, on page 11
Phone Web Page, on page 12
Speed-Dial Numbers, on page 12
Cisco IP Phone 7832 Buttons and Hardware, on page 13
Energy Savings, on page 16
Additional Help and Information, on page 17
Your Phone
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Summary of Contents for Cisco 7832

  • Page 1 • Phone Web Page, on page 12 • Speed-Dial Numbers, on page 12 • Cisco IP Phone 7832 Buttons and Hardware, on page 13 • Energy Savings, on page 16 • Additional Help and Information, on page 17 The Cisco IP Conference Phone 7832 The phone has sensitive microphones with 360-degree coverage.
  • Page 2 • iSAC Caution Using a cell, mobile, or GSM phone, or two-way radio in close proximity to a Cisco IP Phone might cause interference. For more information, see the manufacturer’s documentation of the interfering device. Cisco IP Phones provide traditional telephony functionality, such as call forwarding and transferring, redialing, speed dialing, conference calling, and voice messaging system access.
  • Page 3 Your Phone New and Changed Features New and Changed Features New and Changed for Firmware Release 11.3(7) Revision New and Changed Sections Added the topic to support spam indication for Webex Spam Indication for Webex Calls calls Updated the topic for Webex calls View your Recent Calls Added the task on how to view call statistics on the View Call Records in Call Statistics, on page 25...
  • Page 4 Your Phone New and Changed for Firmware Release 11.3(6) New and Changed for Firmware Release 11.3(6) Revision New and Changed Sections Updated the topics for the new feature Forward Calls Permission Only for the Call Forward All Service Setup Forward Calls with the Phone Web Page Activate Call Forward All with Feature Activation Code Synchronization Forward Calls from Your Phone...
  • Page 5 Your Phone New and Changed for Firmware Release 11.3(3) New and Changed for Firmware Release 11.3(3) Revision New and Changed Sections Updated the step on how to add contacts in the topic Search for a Contact in the All Directories Screen Added one prerequisite for the topic and another Add a New Contact to Your Personal Address Book method to add contacts in the personal address book...
  • Page 6 Your Phone New and Changed for Firmware Release 11.3(2) Revision New and Changed Sections Updated the directory-related tasks Search for a Contact in the All Directories Screen Add a New Contact to Your Personal Address Book Add a New Contact to Your Personal Address Book with Phone Web Page Call a Contact in Your Personal Address Book Edit a Contact in Your Personal Address Book...
  • Page 7 Your Phone New and Changed for Firmware Release 11.3(1) Revision New and Changed Sections Updated the existing topic to include ACD status Call Center Features synchronization Updated the topic to check the status of call center Sign In as a Call Center Agent agent.
  • Page 8 Your Phone New and Changed for Firmware Release 11.2(1) New and Changed for Firmware Release 11.2(1) Revisions New or Changed Sections Added a new topic to support multiple locations Add Multiple Locations for a BroadWorks XSI User (anywhere) for a BroadWorks XSI user Updated the topic with the new Display recents from View your Recent Calls option to support XSI call logs improvement...
  • Page 9 Your conference phone needs power from one of these sources: • Power over Ethernet (PoE), which your network supplies. • Cisco IP Phone Power Injector. • A PoE Power Cable and Power Cube 3. The following figure shows the PoE and PoE power cable power options.
  • Page 10 Your Phone User Authentication Control Before you begin Your administrator provides your activation code: Procedure Step 1 Press pound (#), and enter your activation code in the field that is provided on the Welcome screen. Step 2 Press Continue. The phone completes the provisioning process automatically. Step 3 If an error message displays, enter the code again or contact your administrator.
  • Page 11 Your Phone Sign in to a Phone as a Guest Sign in to a Phone as a Guest Your phone has a guest account when your administrator enables hoteling on your phone. You can then sign in to a different phone in your network as a guest. Procedure Step 1 Press Sign in.
  • Page 12 Your Phone Phone Web Page Phone Web Page You can customize some phone settings with the phone web page, which you access from your computer. Your administrator gives you the page URL, your user ID, and password. In the phone web page, you can control features, line settings, and phone services for your phone. •...
  • Page 13 • After the call connects, you must dial the extension 56789#. In this scenario, the speed-dial number is 95556543,1234,9876,,56789#. Related Topics Phone Keypad Characters, on page 15 Cisco IP Phone 7832 Buttons and Hardware The following figure shows the Cisco IP Conference Phone 7832. Your Phone...
  • Page 14 Cisco IP Phone 7832 Buttons and Hardware Figure 2: Cisco IP Conference Phone 7832 Buttons and Features The following table describes the buttons on the Cisco IP Conference Phone 7832. Mute bar Toggle the microphone on or off. When the microphone is muted, the LED bar is lit red.
  • Page 15 Your Phone Phone Keypad Characters Phone Keypad Characters The phone keypad allows you to enter letters, numbers, and special characters. You press the Two (2) to Nine (9) keys to get the letters and numbers. You use the One (1), Zero (0)), Asterisk (*), and Pound (#) keys for special characters.
  • Page 16 Your Phone Clean the Phone Screen At the top of the screen is the header row. The header row displays the current date and time, and the phone number. The middle of the phone screen displays the information associated with the calls or line. The bottom row of the screen contains the softkey labels.
  • Page 17 Accessibility Features The Cisco IP Conference Phone 7832 provides accessibility features for the blind, and the visually, hearing, and mobility impaired. Because many of these features are standard, users with disabilities can access them without any special configuration.
  • Page 18 Your Phone Hearing-Impaired Accessibility Features Figure 3: Hearing-Impaired Accessibility Features The following table describes the hearing-impaired accessibility features on the Cisco IP Conference Phone 7832. Table 2: Hearing-Impaired Accessibility Features Item Accessibility Feature Description LED bar The phone screen displays the current state and the LED bar displays: •...
  • Page 19 Your phone comes with standard accessibility features that require little or no setup. Figure 4: Vision-Impaired and Blind Accessibility Features The following table describes the vision-impaired and blind accessibility features on the Cisco IP Conference Phone 7832. Table 3: Vision-Impaired and Blind Accessibility Features...
  • Page 20 • Green, flashing—Incoming call • Green, pulsing—Held call • Red, solid—Muted call Back-lit grayscale LCD screen with adjustable Allows you to adjust your phone screen contrast on the Cisco IP Phone contrast. Softkeys Provide access to special functions. The LCD displays the functions.
  • Page 21 Third-Party Accessibility Applications Cisco works closely with partners to provide solutions that complement the accessibility and usability of Cisco products and solutions. There are third-party applications such as real-time captioning on Cisco IP Phones, Text Telephones for the Deaf (TDD/TTY), Real Time Text (RTT), hearing/voice carry over (HCO/VCO), audible caller ID, inline amplifiers for handsets for louder call sound, “busy lights”, audio/visual emergency...
  • Page 22 Hardware version—Version number of the Cisco IP Phone hardware. VID—Version ID of the Cisco IP Phone. Certificate—Status of the client certificate, which authenticates the Cisco IP Phone for use in the ITSP network. This field indicates if the client certificate is properly installed in the phone.
  • Page 23 Your Phone View the Customization State on the Phone View the Customization State on the Phone After the RC download from the EDOS server completes, you can view the customization state of a phone on the screen. Here are the descriptions of the remote customization states: •...
  • Page 24 Your Phone View the Phone Status • Domain—Displays the network domain name of the phone. Default: cisco.com • Switch port link—Status of the switch port. • Switch port config—Indicates speed and duplex of the network port. View the Phone Status...
  • Page 25 Your Phone View Call Records in Call Statistics You can view the status of each line on the phone. View Call Records in Call Statistics Each call record contains additional information that you might want to check, follow the procedure provided in this topic to view the detailed information of your recent call records.
  • Page 26 Your Phone View 802.1X Transaction Status View 802.1X Transaction Status Procedure Step 1 Press Settings. Step 2 Select Network configuration > Ethernet configuration > 802.1X authentication > Transaction status. You can view the following information: • Transaction status • Protocol View the Reboot History Procedure Step 1...
  • Page 27 Your Phone Identify Phone Issues with a URL in the Phone Web Page If your administrator disables web server for the phone, the phone fails to upload the problem report Note to the server. In addition, the phone screen shows together with an Error: 109 Report Problem...
  • Page 28 Your Phone Find the Transition License Type Procedure Step 1 Press one of these options: • Details—display a list of status messages. • Cancel—return to the main phone screen. If you cancel a provisioning alert, the phone doesn't show another provisioning alert until the phone Note has rebooted.
  • Page 29 Cisco One-Year Limited Hardware Warranty Terms Special terms apply to your hardware warranty and services that you can use during the warranty period. Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available at: Product Warranties.
  • Page 30 Your Phone Cisco One-Year Limited Hardware Warranty Terms Your Phone...