Troubleshooting - Vankyo Leisure 410 User Manual

www.ivankyo.com
The projector displays a shutdown confirmation screen below:
Press Power again to power off, or press other button to cancel.
2. Turn off the projector by another press. (To leave it on, press any other button.)
3. Unplug the power cord of the projector;
4. Cover the lens and store the projector in a cool and dry place;

Troubleshooting

Problems listed below might occur during the operation of your projector. Please refer to the possible factors which might cause the issue to do troubleshooting.
1. Why Is the Display of the Projector Available but Without Audio?
*The Projector or the connected device (PC, TV, etc.) is muted
*Dolby sound is not supported, exit to play again
*The audio format is not supported by the projector
*VGA connection can only transmit analog signal of video not audio. An external speaker is required when the device is connected via VGA cable.
*Encryption applied to the videos or media player which holds the video. Try more videos to define this possibility.
*Exclude the above possibilities, try another HDMI cable /external speaker, and a 2.0USB disk/ Micro SD card within 32G/USB hard disk within 1TB to play directly to check if the video
and audio are both available.
2. Why Is the Audio of the Projector Available but Without Display?
*The video format is not supported by the projector
*Encryption applied to the videos or media player which holds the video
*If the lamp of the projector is off with only audio playing, the lamp is defective. Please contact Vankyo for a replacement
*Try another HDMI cable if you select the HD input source
3. Why Does the Projection Screen Show No Signal?
2018-2019 VanTop, Inc. All rights reserved.
36 / 39