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Digital Check TELLERSCAN TSX40 User Manual

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TELLERSCAN
TSX40
®
User Manual
82276488 REVISION A
AUGUST 2023
Digital Check, the Digital Check logo, TellerScan, and Best Read are registered US trademarks
of Digital Check Corp. All other product names mentioned herein may be trademarks of their
respective owners.
630 Dundee Rd. Suite 210 | Northbrook IL 60062
Tel: 847.446.2285 | Fax: 847.441.5507
www.digitalcheck.com
© 2023 Digital Check Corp.

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  • Page 1 AUGUST 2023 Digital Check, the Digital Check logo, TellerScan, and Best Read are registered US trademarks of Digital Check Corp. All other product names mentioned herein may be trademarks of their respective owners. 630 Dundee Rd. Suite 210 | Northbrook IL 60062 Tel: 847.446.2285 | Fax: 847.441.5507...

  • Page 2: Table Of Contents

    TellerScan TSX40 Installation Swapping and Replacing Unboxing the TSX40 the Feed Rollers TellerScan TSX40 Features TellerScan TSX40 Troubleshooting External View of the TellerScan TSX40 Connectivity Rear View of the TellerScan TSX40 Document Feeding Issues TellerScan TSX40 Initial Setup Clearing Jams...

  • Page 3: About The Tellerscan Tsx40

    ABOUT THE TELLERSCAN TSX40 The TellerScan TSX40 is an easy-to-use, low-volume check scanner that scans the front and/or back side of checks and reads the Magnetic Ink Character Recognition (MICR) code line. The images and data are then transmitted through a Universal Serial Bus (USB) interface to the PC.

  • Page 4: Tellerscan Tsx40 Included Equipment

    TELLERSCAN TSX40 INCLUDED EQUIPMENT 100V-240V 50/60Hz voltage sensing, external TellerScan TSX40 Check Scanner power supply and cord Digital Check part number: 82255802-000 (Field Orderable Part Number 82275943-000) USB 2.0 cable (10 ft) Ink cartridge – Digital Check Franker roller – Digital Check...

  • Page 5: Tellerscan Tsx40 Installation

    Remove the top plastic insert to access the together. scanner. Grab the scanner from the rolled bag and from the bottom base and remove the tape and bag. (Blue Arrows) TellerScan TSX40 User Manual ® Pg. 3 20230622 Revision A © 2023 Digital Check Corp.

  • Page 6: Tellerscan Tsx40 Features

    TELLERSCAN TSX40 FEATURES External View of the TellerScan TSX40 Smart Button Exit Pocket & LED Status Indicator with Tray Extension ID Card Extension Tray Exit Pocket Tray Extension Entry Pocket View of TSX40 Check & ID Extension Trays Pulled Out...

  • Page 7: Tellerscan Tsx40 Initial Setup

    Do not connect the USB cable from the scanner to your PC before installing the drivers or the scanning application / software. Digital Check does not provide scanning software. Please contact your bank or other solution provider for further assistance with installing the driver or getting the scanning software set up or installed.

  • Page 8: Installing The Ink Cartridge

    TellerScan TSX40 User Manual ® Pg. 6 20230622 Revision A © 2023 Digital Check Corp.

  • Page 9: Installing The Franker Roller

    The Tab on the Spring-Loaded Arm should be touching the metal Plunger when closed (as shown in figure 4). Replace the Outer CIS Cover. Spring Loaded Arm Post for the Franker Arm Tab and Plunger together Franker installed onto Post TellerScan TSX40 User Manual ® Pg. 7 20230622 Revision A © 2023 Digital Check Corp.

  • Page 10: Testing The Scanner

    Digital Check test software. Installing ScanLite2 The Digital Check demo and testing application, ScanLite2, is a basic utility that allows the user to scan and view images, test the various scanner functions, verify the sensor status, and more.

  • Page 11: Led Status Indicator

    Solid Blue LED: Cleaning is required, and a scanning application has successfully acquired the scanner. A Digital Check® cleaning card is required to clean the scanner. Locate the section Using the TSX40 Cleaning Mode and a Scanner Cleaning Card additional information on how to clean the scanner.

  • Page 12: Loading Items Into The Scanner

    Slide the ID into the scanner until it is pulled by the scanner. The ID card will exit into the scanner exit tray after it is scanned. TellerScan TSX40 User Manual ® Pg. 10 20230622 Revision A © 2023 Digital Check Corp.

  • Page 13: Accessing The Tsx40 Internals

    Feed Cover Pull the latch outward and lift the cover off the scanner. Center Cover Push the latch inward and lift the cover off the scanner. TellerScan TSX40 User Manual ® Pg. 11 20230622 Revision A © 2023 Digital Check Corp.

  • Page 14: Exit Cover

    Locate the locking tab for the image sensor door. Step 3: Push the latch in the indicated direction and the image sensor door will hinge outwards. TellerScan TSX40 User Manual ® Pg. 12 20230622 Revision A © 2023 Digital Check Corp.

  • Page 15: Tellerscan Tsx40 Routine Maintenance

    The Smart Button LED on the scanner will light up when the typical cleaning interval is reached. Use a Digital Check cleaning card to clean the scanner rollers. Using the TSX40 Cleaning Mode and a Scanner Cleaning Card section for additional information.

  • Page 16: Using The Tsx40 Cleaning Mode And A Scanner Cleaning Card

    USING THE TSX40 CLEANING MODE AND A SCANNER CLEANING CARD Use the Digital Check scanner cleaning cards (PN: IS0033 - available at store.digitalcheck.com) for regular cleaning. Note: To maintain optimal performance, it is recommended to use a cleaning card after every 10,000 items scanned. This process takes less than five minutes to complete.

  • Page 17: Rotating And Replacing The Discriminator Pad

    - available at store.digitalcheck.com) Step 4: Insert the discriminator pad into the scanner, push down completely to lock into place, and place the feed cover on the scanner. TellerScan TSX40 User Manual ® Pg. 15 20230622 Revision A © 2023 Digital Check Corp.

  • Page 18: Swapping And Replacing The Feed Rollers

    Second Roller First Roller Step 4: Insert the feed roller bridge, push down completely to lock into place, and place the feed cover on the scanner. TellerScan TSX40 User Manual ® Pg. 16 20230622 Revision A © 2023 Digital Check Corp.

  • Page 19: Tellerscan Tsx40 Troubleshooting

    TellerScan TSX40 section for additional information on how to open and access the scanner. TellerScan TellerScan TSX40 User Manual TSX40 User Manual ® ® Pg. 17 Pg. 17 © 2023 Digital Check Corp. 20230622 Revision A © 2023 Digital Check Corp.

  • Page 20: Image Quality

    Smart Button. Instead wait for the drying timer to complete at which point the blue LED will automatically turn off. TellerScan TSX40 User Manual ® Pg. 18 20230622 Revision A © 2023 Digital Check Corp.

  • Page 21: Tellerscan Tsx40 Frequently Asked Questions

    Do not use common household and office cleaners on the scanner’ s internals or paper path. Only use specific Digital Check scanner cleaning products on the internal components or paper path.

  • Page 22: Tellerscan Tsx40 Specifications

    Document Thickness: 0.0032” - 0.0058” (0.081 - 0. 1 47 mm) Windows 11, Windows 10 (32/64 bit) ID Cards must conform to ISO/IEC 7810 standard (ID-1 Mac OS and Linux (Contact Digital Check Technical Size and NON-Embossed) Support for specific versions supported)

  • Page 23: Fcc Statements

    This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus,” ICES-003 of the Department of Communications TellerScan TSX40 User Manual ® Pg. 21 20230622 Revision A © 2023 Digital Check Corp.

  • Page 24: Digital Check Contact Information

    Technical Support and More Digital Check, the Digital Check logo, TellerScan, and Best Read are registered US trademarks of Digital Check Corp. All other product names mentioned herein may be trademarks of their respective owners. 630 Dundee Rd. Suite 210 | Northbrook IL 60062 Tel: 847.446.2285 | Fax: 847.441.5507...

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