Warning And Error Messages - Dejero LIVE+ EnGo User Manual

If you still encounter errors, the transmitter might have an internal hardware problem. For more
information, contact Dejero Support.

Warning and error messages

The following table outlines possible warning or error messages that you might encounter and
possible ways to resolve them.
You can also find a complete list of errors in the Dejero Support Hub at
http://support.dejero.com.
Message
Service unavailable
Unable to connect
Update required
Poor network
Hardware failure
26 | LIVE+ EnGo User Guide
Description
Database failure on the dispatcher.
Unable to establish a connection
with the dispatcher.
The EnGo requires a software
update.
Insufficient connection bandwidth to
support the bit rate.
The cellular modems are not
responding.
Possible solution
Try again.
If the error continues to
appear after several tries,
contact your system
administrator.
Check your network
connections and try again.
If the error continues to
appear after several tries,
contact your system
administrator.
Contact your system
administrator.
Try repositioning the
transmitter for better wireless
coverage, or change to a
longer latency setting.
Reinitialize the modems:
1. Turn off the EnGo.
2. Disconnect the power
source.
3. Wait 30 seconds,
reconnect the power
source, and restart.
If this does not resolve the
problem, contact Dejero
Support.
www.dejero.com