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Intermec CK70 User Manual

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70 Series
Mobile Computer
CK70, CK71, CN70, CN70e
User's Manual

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Summary of Contents for Intermec CK70

  • Page 1 70 Series Mobile Computer CK70, CK71, CN70, CN70e User’s Manual...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2010 by Intermec Technologies Corporation. All rights reserved.

  • Page 3: Table Of Contents

    About the Intermec Dashboard Button ........
  • Page 4 About Intermec Applications ........
  • Page 5 About the Structure of Intermec Settings ........
  • Page 6 CK70 Physical Dimensions ........
  • Page 7 Contents Regulatory Approvals ...........118 Bar Code Symbologies.
  • Page 8 viii 70 Series Mobile Computer User’s Manual...

  • Page 9: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Support > Returns and Repairs > Warranty.

  • Page 10: Telephone Support

    Before You Begin Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. Telephone Support In the U.S.A. and Canada, call 1-800-755-5505.

  • Page 11: Related Documents

    Before you work with the 70 Series mobile computer, you should be familiar with your network and general networking terms, such as IP address. Related Documents This is a list of related Intermec documents. • Intermec Settings Command Reference Manual •...

  • Page 12: Patent Information

    Before You Begin Patent Information Product is covered by one or more of the following patents: 4882476; 4894523; 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5195183; 5195183; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985;...

  • Page 13: Using The Computer

    Using the Computer This chapter introduces the 70 Series Mobile Computers with Windows® Mobile® 6.5. Use this chapter to learn about the basic features and functions of the each computer, as well as the available accessories for it.

  • Page 14: About The 70 Series Mobile Computers

    CN70e offers extended environmental specifications and a larger keypad for data-intensive applications. The CK70 and CK71 have most of the same features, but the CK71 offers a choice of imager options and does not offer phone support.
  • Page 15 Chapter 1 — Using the Computer CN70 Back View Imager Camera Irda port Battery CK70 Front View Speaker Good read LED Notification LED Battery status LED Scan button On/off button 70 Series Mobile Computer User’s Manual...

  • Page 16: Overview Of 70 Series Features

    Chapter 1 — Using the Computer CK70 Back View Imager Camera Irda port Battery Overview of 70 Series Features The 70 Series includes these standard features: • EA30 area imager that can read bar codes and capture signatures • (CK71 only) Choice of EA30, EX25, or EV12 imagers •...

  • Page 17: About The Status Leds

    Chapter 1 — Using the Computer About the Status LEDs Use the following illustrations and table to understand the status LEDs on your 70 Series computer. Not every 70 Series computer has all six status LEDs. For example, the QWERTY versions of the CN70 and CN70e do not have a Green key status LED.
  • Page 18 Chapter 1 — Using the Computer Location of the CK70 Status LEDs Good Read and Ready-to-Work Notification LED status LED Orange key Battery status LED status LED Green key status LED Shift key status LED Status LED Descriptions Color Description...

  • Page 19: 70 Series Accessories

    Chapter 1 — Using the Computer 70 Series Accessories The 70 Series computer ships with a battery. All other accessories are sold and ordered separately. For help, contact your local Intermec sales representative. CN70 Accessories Accessory Description CN70/CN70e Battery (Model...

  • Page 20: About The Battery

    Model 1000AB01 for the CN70 and CN70e • Model 1001AB01 for the CK70 and CK71 The battery used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100°C (212°F) or incinerate it.

  • Page 21: Charging The Battery

    6 hours DX2 or DX4 base and battery cup 6 hours CN70, CN70e, CK70, and CK71 Vehicle Power Adapter ?? hours Changing the Battery If your battery power is low, you need to either charge the battery in the computer, or replace it with a charged battery.
  • Page 22 Chapter 1 — Using the Computer Removing the Handstrap From a CN70 or CN70e Removing the Handstrap From a CK70 or CK71 4 Remove the battery. • On the CN70 or CN70e, push the battery release toward the bottom of the computer until the battery releases and then lift it away from the computer.
  • Page 23 Chapter 1 — Using the Computer • On the CK70 or CK71, push the battery release toward the top of the computer until the battery releases and then lift it away from the computer. 5 Insert the top end of a fully charged battery into the computer, and press down firmly on the bottom of the battery.

  • Page 24: About Battery Status

    Use the battery icon on the Title bar to see the power status of your battery. If you want more detailed information on your battery such as usage time or voltage, use the Intermec Dashboard. For more information on the Dashboard, see “About the Intermec...

  • Page 25: About Battery Life And Conservation

    About Battery Life and Conservation Batteries that are stored outside the computer for long periods of time slowly discharge. Intermec recommends storing the battery in a charger to maintain battery performance. Battery Conservation Tips When You Want To:...

  • Page 26: About The Keypad

    Chapter 1 — Using the Computer About the Keypad The CN70 comes with either a QWERTY keypad or a numeric keypad. The CN70e comes with either a QWERTY numeric keypad or numeric function keypad. The keypad on the CN70 computers is light-sensitive.
  • Page 27 Chapter 1 — Using the Computer CN70e QWERTY Numeric Keypad Space CN70e Numeric Function Keypad Space 70 Series Mobile Computer User’s Manual...
  • Page 28 Chapter 1 — Using the Computer The CK70 comes with either an alpha keypad or an alphanumeric keypad. The CK71 comes with either a numeric function keypad or an alphanumeric keypad. The keypad on the computers is light-sensitive. In low light conditions, the keypad automatically lights up.
  • Page 29 Chapter 1 — Using the Computer CK70 Alphanumeric Keypad Send Insert Delete Enter Ctrl Space 70 Series Mobile Computer User’s Manual...
  • Page 30 Chapter 1 — Using the Computer CK71 Numeric Function Keypad View Insert SysRq Fld- Fld+ Return View Enter Exit PrvScr Roll NxtScr Delete Roll Clear Reset Space Home Attn Return Enter F10 F11 F12 Ctrl 70 Series Mobile Computer User’s Manual...

  • Page 31: Entering Characters On The Qwerty Keypad

    Chapter 1 — Using the Computer CK71 Alphanumeric Keypad Reset View Exit PrvScr Roll NxtScr Insert Roll Delete Clear Fld- Fld+ Autolog Return Enter EEOF Ctrl Space Attn Erase Find FldMk Home Keypd Menu Remove NewLn SysRq Mode Print Select Entering Characters on the QWERTY Keypad You need to use the orange modifier key and the Shift key...

  • Page 32: Entering Characters On The Numeric Keypad

    Chapter 1 — Using the Computer To only type characters or access functions on the overlay: • Press twice to lock the orange modifier key to stay on, and then press the keys for the characters or functions. To type a single uppercase letter: •...

  • Page 33: Entering Characters On The Ck70 And Ck71 Keypads

    Note: If uppercase letters are enabled and you unlock the green modifier key, you may need to press to type lowercase letters. Entering Characters on the CK70 and CK71 Keypads You need to use the orange modifier key , the green modifier key...
  • Page 34 Chapter 1 — Using the Computer The Power Button Options Screen Use the following table to understand the Intermec Power Options. Intermec Power Options Option Description Hibernate The computer powers off all radios and internal devices not involved in saving the system state.

  • Page 35: About The Intermec Dashboard Button

    Chapter 1 — Using the Computer About the Intermec Dashboard Button If the Ready-to-Work light blinks, your computer may be experiencing a problem. Press the Intermec Dashboard button ( ) to launch the Intermec Dashboard application to see troubleshooting and status information.

  • Page 36: Reading Bar Codes

    Note: When the Pictures & Videos application is running, you cannot use the imager. To read a bar code: 1 Enable only the bar code symbologies that you need. 2 Use Intermec Settings to choose the predefined imager mode that best suits your environment: Predefined Mode For Scanning Only 1D labels.
  • Page 37 In conditions that require customized settings. For complete information about these settings, commands, and parameters, see the Intermec Settings Command Reference Manual. 3 Point the imager window at the bar code label, and hold the computer steady a few inches from the label.

  • Page 38: Inserting A Microsd Card

    Chapter 1 — Using the Computer Inserting a microSD Card You can use a microSD™ card to increase file storage and install software. The 70 Series computers support an optional 32 GB maximum capacity microSD card. Note: The computer resets when you remove the battery. To install a microSD card on a CN70 or CN70e: 1 Press the Power button to turn off the computer.
  • Page 39 Chapter 1 — Using the Computer 4 Slide the SIM card door to the left to unlock it and open the door. 5 Slide the microSD card door towards the top of the computer to unlock it and open the door. 70 Series Mobile Computer User’s Manual...
  • Page 40 11 Press the Power button. The computer cold boots. To install a microSD card on a CK70 or CK71: 1 Press the Power button to turn off the computer.
  • Page 41 Chapter 1 — Using the Computer 3 Slide the SIM card door to the left to unlock it and open the door. 4 Slide the microSD card door towards the top of the computer to unlock it and open the door. 70 Series Mobile Computer User’s Manual...
  • Page 42 Chapter 1 — Using the Computer 5 Slide the microSD card into place. 6 Close the microSD card door and slide it towards the bottom of the computer to lock it in place. 7 Close the SIM card door and slide it to the right to lock it in place. 8 Replace the interface adapter cover and attach with the two screws removed in Step 2.

  • Page 43: Transferring Files To And From Your Pc

    Chapter 1 — Using the Computer Transferring Files To and From Your PC You can use Microsoft ActiveSync (Windows XP or earlier) or Windows Mobile Device Center (Windows Vista or Windows 7) to establish a connection between your computer and a PC. After you connect to your PC, you can transfer files, synchronize files, remotely debug, and perform other device management activities.
  • Page 44 Chapter 1 — Using the Computer 70 Series Mobile Computer User’s Manual...

  • Page 45: Understanding The User Interface And Intermec Applications

    Use this chapter to learn about the Windows® Mobile® 6.5 user interface and how to interact with the screen. You can also use this chapter to learn about the Intermec applications on your computer, as well as additional Intermec applications you...

  • Page 46: About The User Interface

    Chapter 2 — Understanding the User Interface and Intermec Applications About the User Interface ® ® The user interface for the Microsoft Windows Mobile 6.5 operating system is different from previous versions of Windows. The interface is touch-friendly and easier to navigate. Use the following sections to understand how to interact with Windows Mobile 6.5.

  • Page 47: Interacting With The Screen

    Chapter 2 — Understanding the User Interface and Intermec Applications The horizontal scroll bar also replaces tabs within Windows screens and allows for easier navigation. Clock & Alarms Screen With Horizontal Scroll Bar Use the Tile bar to navigate between screens and within applications.

  • Page 48: Title Bar Status Icons

    Chapter 2 — Understanding the User Interface and Intermec Applications Title Bar Status Icons Clickable icons in the Title bar immediately show you the status of your network, your phone, the volume, the battery, and the time. Use the following table to understand what the icons mean.
  • Page 49 Chapter 2 — Understanding the User Interface and Intermec Applications Icon Description A UMTS connection is active. A 3G+ network is available. An EDGE network is available. Connecting to an EDGE network. An EDGE connection is active. A GPRS network is available.
  • Page 50 Chapter 2 — Understanding the User Interface and Intermec Applications Icon Description A network connection is active. A netowrk connection is inactive. The phone has maximum signal strength. The phone has no signal. The phone capability is off. The phone has no service.

  • Page 51: Aligning The Screen

    Intermec provides many useful applications to help you configure, troubleshoot, and connect your computer to other devices and networks. You can also download additional applications from Intermec to help you use all of the features your 70 Series computer includes. 70 Series Mobile Computer User’s Manual...

  • Page 52: Applications Available On The Mobile Computer

    Chapter 2 — Understanding the User Interface and Intermec Applications Applications Available on the Mobile Computer Use this table to understand some of the Intermec applications available on your computer. Intermec Applications Available on the Mobile Computer Icon Application Description ProfileSettings Use ProfileSettings toeasily configure the computer for a specific use.

  • Page 53: Applications You Can Download To The Mobile Computer

    IT resources, and lower the total cost of ownership for Intermec data collection equipment. SmartSystems Foundation can be downloaded at no charge from the Intermec web site. For more information, visit www.intermec.com\SmartSystems. 70 Series Mobile Computer User’s Manual...
  • Page 54 Microsoft™ Internet Explorer. You can configure Intermec Browser for your specific application requirements and design your own web pages. You can download and use Intermec Browser for a 60-day evaluation period. After the evaluation period expires, you will need to purchase a license.
  • Page 55 Chapter 2 — Understanding the User Interface and Intermec Applications About Image Capture The Intermec Image Capture application is provided for use on the 70 Series computers with an EA30 imager. Image capture provides a way for users to capture a high quality grayscale image with a mobile computer.
  • Page 56 Chapter 2 — Understanding the User Interface and Intermec Applications 70 Series Mobile Computer User’s Manual...

  • Page 57: Using The Phone

    Using the Phone You can use the cell phone to send and receive telephone calls, as well as transmit data through cellular wide-area networks (WANs).

  • Page 58: About The Phone

    Chapter 3 — Using the Phone About the Phone The 70 series mobile computer supports two types of cellular technology: • CDMA • UMTS Phone features on the computer include a speaker and a microphone. You can also use a Bluetooth headset or hands-free kit. The default setting for the phone is enabled.
  • Page 59 Chapter 3 — Using the Phone 4 Slide the SIM card door to the left to unlock it and open the door. 5 Slide the SIM card into the slot in the card access door. 70 Series Mobile Computer User’s Manual...

  • Page 60: Activating The Cdma Phone

    The following table lists the carriers that Intermec currently supports. If your carrier is not listed in the table, please contact Intermec product support to see if it is now supported. Currently Supported Carriers Country...

  • Page 61: Starting The Activation Wizard

    Chapter 3 — Using the Phone The activation process is slightly different for each CDMA carrier. Your carrier sales contact and an Intermec representative can guide you through the process. After you supply the ESN to your carrier, they will respond with values that you must enter using the Windows Mobile Activation Wizard (if required).

  • Page 62: Making A Phone Call

    Chapter 3 — Using the Phone To turn on the phone using Wireless Center: 1 Tap Start > Settings > Connections > Wireless Center. 2 Tap Phone to turn on the Phone 3 (Optional) To configure the phone, tap Menu in the tile bar at the bottom of the screen.

  • Page 63: Using The Camera

    Using the Camera You can use the color camera to take pictures and record videos.

  • Page 64: About The Color Camera

    Chapter 4 — Using the Camera About the Color Camera The camera and flash are located on the back of the computer. You run the Pictures & Videos application to access the camera features. In this application, you can: take, view, and edit pictures. •...

  • Page 65: Recording A Video

    Chapter 4 — Using the Camera Recording a Video You need to switch to video mode to record video. When you record video, the video is saved as an .mp4 file and stored in the /My Documents/My Pictures folder. To switch to Video mode and record video: 1 Tap Start >...
  • Page 66 Chapter 4 — Using the Camera 70 Series Mobile Computer User’s Manual...

  • Page 67: Using Gps

    Using GPS The 70 Series computers come equipped with an integrated Global Positioning System (GPS) receiver. It can deliver standards-based National Marine Electronics Association (NMEA) data strings to GPS applications.

  • Page 68: About The Integrated Gps On Your Computer

    Chapter 5 — Using GPS About the Integrated GPS on Your Computer Intermec recommends that you use the GPS Intermediate Driver (GPSID) instead of directly accessing the GPS hardware. The GPSID is a Microsoft software component that interacts between applications and the GPS hardware.
  • Page 69 Chapter 5 — Using GPS 2 Select the COM port that you want your programs to use to get GPS data from your computer. 3 Tap Access in the horizontal scroll bar and select the Manage GPS automatically check box. 4 Tap ok.

  • Page 70: Improving Gps Performance On The Computer

    Chapter 5 — Using GPS Improving GPS Performance on the Computer Use the iGPS application to improve the performance of the GPS on your CN70, CN70e, or CK70 computer. The integrated GPS module has three operating modes: • Standalone •...

  • Page 71: Configuring The Computer

    Configuring the Computer Use this chapter to learn about the available methods for configuring your mobile computer and how to use Intermec Settings. You can also use this chapter to learn how to configure network communications and wireless security.

  • Page 72: How To Configure The Computer

    There are several ways to configure the 70 Series computer: • Directly on the computer. You can use Intermec Settings directly on the 70 Series computer to change only the settings on that computer. For more information, see “Using Intermec Settings on the Computer”...

  • Page 73: Starting Intermec Settings

    Chapter 6 — Configuring the Computer Starting Intermec Settings Intermec Settings is located on the Windows Mobile 6.5 System screen. To start Intermec Settings: • Tap Start > Settings > System > Intermec Settings. The Intermec Settings Main Menu appears.
  • Page 74 Chapter 6 — Configuring the Computer Data Collection Menu Data Collection Options Parameters You Can Configure • Internal Scanner Symbologies • Scanner settings • Imager settings • Decode security • Dock Tethered Scanner Symbologies • Scanner settings • Scanner port settings •...
  • Page 75 Chapter 6 — Configuring the Computer Device Settings Menu Device Settings Options Parameters You Can Configure Date and Time Date and time settings • Good Read Internal scanner • Dock tethered scanner • Bluetooth scanner Volume Volume settings (beeper and voice, headset beeper, and vibrate mode intensity) Backlight...
  • Page 76 Chapter 6 — Configuring the Computer GPS Menu GPS Options Bread crumbing settings SmartSystems Information Menu SmartSystems Information Options Parameters You Can Configure Identity Identity information (hardware version, firmware version, OS version, and so on) (read-only) Administrator Administrator settings (name, phone, and email) Location Location settings (country, state, city,...

  • Page 77: Navigating In Intermec Settings

    Server Server settings (port and enable server) Virtual GPS Virtual GPS settings For more information on all parameters in Intermec Settings, see the Intermec Settings Command Reference Manual. Navigating in Intermec Settings You can easily navigate through the screens in Intermec Settings to find the parameter you need to configure.

  • Page 78: Configuring Profilesettings With Intermec Settings

    Start menu so you can make it available to the end user for easy configuration. Use Intermec Settings to determine the profiles you want the end user to see in the ProfileSettings application. To configure the profile information an end user can access: 1) Go to Device Settings >...

  • Page 79: Hiding Menu Items In Intermec Settings

    After several minutes, all of the default settings are restored. Hiding Menu Items in Intermec Settings You can hide items in the Intermec Settings menus if you do not want to have them available for other users to access. Hidden items are not saved when you back up your settings in the SmartSystems console.

  • Page 80: About Network Communications

    Intermec Settings. 4) When you are done making changes, choose File > Save Settings. For help using Intermec Settings, click Help > Contents. For information on all of the parameters in Intermec Settings, see the Intermec Settings Command Reference Manual.

  • Page 81: Configuring Ethernet Communications

    Chapter 6 — Configuring the Computer To use wireless communications in a TCP/IP network: 1 Configure these parameters on each mobile computer in the network: Network name (SSID) • • IP settings (if not using DHCP) 2 Make sure the mobile computer is talking to the network and that the network can see your mobile computer.
  • Page 82 COM ports. But, if you clean boot your 70 Series you need to recreate pairings to devices. Connecting to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61. To connect to an Intermec Bluetooth scanner: 1 Tap Start >...
  • Page 83 Chapter 6 — Configuring the Computer 2 Tap Add Device. 3 Select Quick Connect, Search, or Manual. Follow the onscreen instruction to add a wireless scanner. 70 Series Mobile Computer User’s Manual...
  • Page 84 • create an application that opens the wireless printing COM port on your 70 Series. For help, see the Bluetooth Resource Kit, which is part of the Intermec Developer Library (IDL), available from the Intermec web site at www.intermec.com/idl. •...

  • Page 85: About Serial And Usb Communications

    Chapter 6 — Configuring the Computer Connecting to a Bluetooth Audio Device Use the Bluetooth Audio enabler to discover, activate, and connect to Bluetooth audio devices such as a headset. This enables system sounds to be monitored through the headset. To connect to a Bluetooth audio device: 1 Tap Start >...

  • Page 86: Creating An Isp Connection

    Chapter 6 — Configuring the Computer Creating an ISP Connection You can create an Internet Service Provider (ISP) connection to send and receive e-mail messages using Messaging (Outlook E-mail) and view web pages using Internet Explorer Mobile. You need to get your ISP dial-up access telephone number, a user name, and a password from your ISP.

  • Page 87: Creating A Vpn Server Connection

    Chapter 6 — Configuring the Computer 10 Tap Dialing Rules. 11 When the Enable Dialing Rules box appears, tap OK. 12 Tap Edit. 13 In the Name field, enter your phone type (Home, Mobile, or Work). 14 Tap ok until you exit the Connections screen. Creating a VPN Server Connection You can create a Virtual Private Network (VPN) connection to securely connect to servers, such as a corporate network, through the Internet.

  • Page 88: About Wireless Security

    Series. If you choose not to use security, see “Disabling Security” on page 90. Intermec recommends that you always implement security. You must use either Funk or Microsoft security to implement your security solution. For details, see the next section, “Choosing...

  • Page 89: Choosing Between Microsoft And Funk Security

    Chapter 6 — Configuring the Computer If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured. Note: Your security choice does not depend on your authentication server. For example, you can choose Funk security if you use Microsoft Active Directory®...
  • Page 90 Chapter 6 — Configuring the Computer Selecting a Funk Security Profile Use the following procedure to select a Funk security profile. 1 Start Intermec Settings. 2 Choose Communications > 802.11 Radio > Funk Security. 3 Choose a profile. A list of configurable settings appears.
  • Page 91 1 Make sure the communications and radio parameters on your 70 Series are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure.
  • Page 92 1 Make sure the communications and radio parameters on your 70 Series are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure.
  • Page 93 1 Make sure the communications and radio parameters on your 70 Series are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk. 5 Select the profile you want to configure.
  • Page 94 • Static WEP Selecting Microsoft Security Use the following procedure to select Microsoft security. 1 Start Intermec Settings. For help, see “Configuring the Computer” on page 2 Choose Communications > 802.11 Radio > Security Choice. 3 From the Security Choice list, select Microsoft Security. An alert box appears telling you that you must save your settings and warm boot the 70 Series for the new security choice to take effect.
  • Page 95 70 Series with Microsoft security 1 Make sure the communications and radio parameters on your 70 Series are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA. Data Encryption automatically defaults to TKIP.
  • Page 96 Security. 1 Make sure the communications and radio parameters on your 70 Series are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP.
  • Page 97 Use the following procedure to configure static WEP security with Microsoft security. 1 Make sure the communications and radio parameters on your 70 Series are configured. 2 Start Intermec Settings. 3 Choose Communications > > 802.11 Radio > Microsoft Security. 4 For Network Authentication, choose Open.
  • Page 98 1 Make sure the communications and radio parameters on your 70 Series are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP.
  • Page 99 Microsoft. 1 Make sure the communications and radio parameters on your 70 Series are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose Open.

  • Page 100: Loading A Certificate

    Microsoft security. 1 Make sure the communications and radio parameters on your 70 Series are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Network Authentication, choose Open. 5 For Data Encryption, choose WEP.
  • Page 101 Chapter 6 — Configuring the Computer 2 Go to Start > Settings > System > Intermec Settings. 3 Tap Communications > 802.11 Radio > Certificates. 4 To import a root certificate: a Select True under Import Root Certificates. b Tap Import Certificates to install the selected certificate.

  • Page 102: Disabling Security

    Tap OK to close the message box. Disabling Security If you choose not to use security with your wireless network, you can disable it on the computer. Intermec recommends that you always set security in your network. To disable security: 1 Start Intermec Settings.

  • Page 103: Managing The Computer

    Managing the Computer Use this chapter to learn how to remotely update, configure, and monitor your Intermec mobile computers. You will also find information on installing and developing software applications as well as how to upgrade the system software.

  • Page 104: Managing The Computer In Your Network

    Intermec provides a free device management software platform called SmartSystems to help you manage your devices. You can also purchase third-party device management software through a vendor.

  • Page 105: Managing The Computer Using Third-Party Software

    Developing and Installing Applications Use the Intermec Resource Kits to develop applications to run on the mobile computer. The Resource Kits are a library of C++, .NET, Java, and web components grouped by functionality that you can use to create applications for the computer.

  • Page 106: Packaging Your Application

    You can use the SmartSystems console to drag-and-drop Intermec applications onto your mobile computer. The console is part of SmartSystems Foundation. 1 Download your application file from the Intermec web site and unzip it on your desktop PC. 70 Series Mobile Computer User’s Manual...

  • Page 107: Installing Applications Using Microsoft Activesync

    Chapter 7 — Managing the Computer 2 Double-click the application file to install it. The application file should appear in the Software Vault. 3 From the SmartSystems console in the Software Vault, drag-and-drop the application onto each mobile computer in your network, or drop the application on a group of computers contained in a folder.

  • Page 108: Installing Applications Using The Ftp Server

    At boot time, AutoRun executes any commands found in its data file, AutoRun.dat. Follow the next procedure to create this data file for your mobile computer. For more information on AutoRun, see the Intermec Developer Library Resource Kit Developer’s Guide. 70 Series Mobile Computer User’s Manual...

  • Page 109: Updating The System Software

    Chapter 7 — Managing the Computer To configure AutoRun: 1 In Notepad, create a file called AutoUser.dat. 2 Write this command in the file: RUN “Path\AppName.exe” arg1, arg2, arg3 where: Path is the path to the directory where the application resides. AppName.exe is the application name.

  • Page 110: Updating Multiple Computers Using Smartsystems Console

    You can use the SmartSystems console to update the operating system or system software on your mobile computer. The console is part of SmartSystems Foundation and is available from the Intermec web site through the Intermec Developer Library (IDL). Before you can update your mobile computer, you need: •...

  • Page 111: Updating Individual Mobile Computers

    SmartSystem Foundation users are notified when update packages are released so that they can download then and update their Intermec computers. For more information, see the SmartSystems Foundation Help. Updating Individual Mobile Computers...
  • Page 112 To update an individual mobile computer: 1) Download the Image Update packages you want to install from the Intermec web site at www.intermec.com. Go to Support > Downloads. 2) Transfer the Image Update packages from your PC to the mobile computer.

  • Page 113: Troubleshooting And Maintaining The Computer

    Troubleshooting and Maintaining the Computer If you encounter any problems while using the 70 Series computer, look in this chapter to find a possible solution. You will also find information on routine maintenance.

  • Page 114: About The Intermec Dashboard

    Chapter 8 — Troubleshooting and Maintaining the Computer About the Intermec Dashboard The Intermec Dashboard is designed to provide proactive monitoring of your mobile computers to prevent downtime. You can easily see the health of the device and can help pinpoint the source of a problem to determine if its hardware or software related.

  • Page 115: Troubleshooting Your Mobile Computer

    If you send the computer in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.

  • Page 116: Troubleshooting 802.1X Security

    Make sure the network name matches the access point network name. Default network name is “INTERMEC.” The access point may not be communicating with the server. Ensure the access point is turned on, properly configured, and has 802.1x security enabled.

  • Page 117: Checking 802.11 Network Status

    • Check your wireless security settings. Follow the next procedure to use Intermec Dashboard to verify available access points and networks, check signal strength, and view other diagnostics. If you need to contact Intermec Product Support, this information can be helpful in troubleshooting wireless network connection issues.
  • Page 118 Chapter 8 — Troubleshooting and Maintaining the Computer To use the Intermec Dashboard to verify the network status: 1 Press the Dashboard ( ) button. The Dashboard launches. 2 Tap WiFi to view the details of the WiFi status. 3 Tap Diagnostics. The ISpyWiFi diagnostics screen appears.

  • Page 119: Troubleshooting Reading Bar Codes

    You may be reading the bar code label “straight on.” Change the reading angle and try again. • The imager hardware trigger might be disabled in Intermec Settings. To Start > check the setting go to Settings > Systems > Data Collection > Scanner Settings Hardware trigger should be checked.
  • Page 120 You may need to replace the label that you cannot scan. • Make sure the bar code symbology is enabled and configured correctly. Use Intermec Settings to check the Data symbologies. Expand Collection > Symbologies beneath devices listed (scanner, virtual wedge) to check and enable symbologies, then scan the bar code label again.

  • Page 121: Troubleshooting Operating The Computer

    Try reloading the firmware. For help, “Updating the System Software” on page 97 • If the computer does not boot or reset, contact your Intermec representative for help. You tap the screen and nothing Align your screen. For help, see happens.

  • Page 122: Calling Product Support

    If you still need help after visiting Knowledge Central, you may need to call Product Support. To talk to an Intermec Product Support representative, call: 1-800-755-5505 Before you can call Intermec Product Support, make sure you have the following information ready: • Configuration number •...

  • Page 123: Finding Your Configuration Number

    Finding Your Operating System Version Use the following procedure to help you find your mobile computer’s OS version. 1 Press the Intermec Dashboard ( ) button to launch the Dashboard. 2 Tap the Information bar. The Information Details page appears and displays information such as the firmware version and the OS version.

  • Page 124: Cold Booting The Computer

    Chapter 8 — Troubleshooting and Maintaining the Computer Cold Booting the Computer In some cases where the computer completely stops responding, it may be necessary to perform a cold boot or hard reset. Because cold booting may result in data loss, use this method only if all other recovery methods have failed.

  • Page 125: Clean Booting The Computer

    6 Wait for the computer to load files from its ROM. • To clean boot the computer using the SmartSystems Console, right click on the 70 Series computer and select Intermec Power Tools > Clean Boot Device. 70 Series Mobile Computer User’s Manual...

  • Page 126: Cleaning The Computer

    Chapter 8 — Troubleshooting and Maintaining the Computer Cleaning the Computer To keep the computer in good working order, you may need to clean the imager window, color camera window, and the touch screen. Clean the windows and the touch screen as often as needed for the environment in which you are using the computer.

  • Page 127: Specifications And Default Settings

    Specifications and Default Settings...

  • Page 128: Physical And Environmental Specifications

    Dimensions 19.5 x 8.0 x 3.4 cm (7.66 x 3.14 x 1.35 in) Weight 491 g (16.6 oz) with battery CK70 Physical Dimensions Dimensions 23.7 x 8.0 x 4.3 cm (9.33 x 3.16 x 1.69 in) Weight 562 g (19 oz) with battery CK71 Physical Dimensions Dimensions 23.7 x 8.0 x 5.0 cm (9.33 x 3.16 x 1.98 in)

  • Page 129: Power And Electrical Specifications

    5 megapixel color camera and EA30 area imager (all), EV12 (CK71 only), or EX25 (CK71 only) Back Accessory Interface Pin-outs The back accessory interface provides power for peripheral devices out the back of the CK70 and CK71 computers. Pin Name Description OTB_PWR...

  • Page 130: Touch Screen Specifications

    Appendix A — Specifications and Default Settings Touch Screen Specifications Trans-reflective TFT-LCD display; QVGA color with touch panel; 240 x 320 pixels; 8.9 cm (3.5 in) diagonal active area; 5-level LED backlight control with settings. Standard Communications • UMTS • CDMA •...

  • Page 131: Bar Code Symbologies

    Typical reading distances are done in an office environment using office lights (4 lux). Minimum distances are measured in the dark (0 lux). Both reading distances are provided in respective scan engine integration guides. Contact your local Intermec representative for more information. 70 Series Mobile Computer User’s Manual...
  • Page 132 Appendix A — Specifications and Default Settings Below are the typical and minimum standard reading distances for the 70 Series computer built with an EA30 imager. Also included are typical and minimum standard reading distances for the CK71 with an EV12 or EX25C imager.
  • Page 133 Appendix A — Specifications and Default Settings EA30 Minimum Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0.1 mm (4 mils) 9.5 cm (3.74 in) 10.5 cm (4.13 in) 0.1250 mm (5 mils) 8 cm (3.15 in) 14 cm (5.51 in) 0.5 mm (20 mils) 7 cm (2.76 in) 45 cm (17.72 in)
  • Page 134 Appendix A — Specifications and Default Settings EA30 Typical Reading Distances Symbology Density Minimum Distance Maximum Distance Code 39 0.1 mm (4 mils) 9.5 cm (3.74 in) 11.5 cm (4.53 in) 0.125 mm (5 mils) 8 cm (3.15 in) 14.5 cm (5.71 in) 0.5 mm (20 mils) 6.5 cm (2.56 in) 50 cm (19.69 in)
  • Page 135 Appendix A — Specifications and Default Settings EV12 Linear Imager Minimum Reading Distances The illustration below does not include the 0.12 cm (0.05 in) setback for the CK71. Minimum reading distances are measured in the dark (0 lux). 0" 4" 8"...
  • Page 136 Appendix A — Specifications and Default Settings EV12 LInear Imager Typical Reading Distances The illustration below does not include the 0.12 cm (0.05 in) setback for the CK71. Typical reading distances are measured in an office environment (200 lux). 0" 8"...
  • Page 137 Appendix A — Specifications and Default Settings EX25C Near-Far Range Imager Minimum Reading Distance Minimum reading distances are measured in the dark (0 lux). The following graphic does not include the 0.24 cm (0.09 in) setback for the CK71. 128” 144”...
  • Page 138 Appendix A — Specifications and Default Settings EX25C Near-Far Range Imager Typical Reading Distance Typical reading distances are measured in an office environment (200 lux). The following graphics do not include the 0.24 cm (0.09 in) setback for the CK71. EX25C Near-Far Range Imager 1D Typical Reading Distances 80”...
  • Page 139 Appendix A — Specifications and Default Settings Symbology Density Minimum Distance Maximum Distance EAN 100% 0.33 mm (13 mils) 15 cm (5.91 in) 160 cm (62.99 in) ** Minimum distance depends on bar code width and scan angle. EX25C Near-Far Range Imager 2D Typical Reading Distances 80”...

  • Page 140: Default Configuration

    The commands are grouped by function and reflect the organization of Intermec Settings. You can configure your computer with Intermec Settings from the SmartSystems Foundation console. For detailed information on most of the commands, see the...

  • Page 141: Symbology Option Settings

    Appendix A — Specifications and Default Settings Symbology Default Value Interleaved 2 of 5 Disable JapanPost Disable KoreanPost Disable Matrix 2 of 5 Disable Maxicode Disable Micro PDF417 Disable Disable PDF417 Enable Planet Disable Plessey Disable Postnet Disable QR Code Disable Standard 2 of 5 Disable...

  • Page 142: Decode Security Settings

    Appendix A — Specifications and Default Settings Decode Security Settings Decode Security Setting Default Value Consecutive Data Validation Identical Consecutive Timeout 300 ms Different Consecutive Timeout Center Decoding Disable Center Decoding Tolerance Communications Communication Settings Communication Settings Default Value Device Name CN50xxxxxxxxxxx Bluetooth Settings Bluetooth Settings...

  • Page 143: Device Settings

    Appendix A — Specifications and Default Settings IP Settings Default Value DHCP Client Identifier Null Primary DNS 0.0.0.0 Secondary DNS 0.0.0.0 Primary WINS 0.0.0.0 Secondary WINS 0.0.0.0 Certificates Settings Certificates Settings Default Value Import Root Certificates False Import User Certificates False Import Pac Files False...
  • Page 144 Appendix A — Specifications and Default Settings 70 Series Mobile Computer User’s Manual...
  • Page 146 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2010 Intermec Technologies Corporation. All rights reserved. 70 Series Mobile Computer User’s Manual *935-038-001* P/N 935-038-001...

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