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Appliance self-test
Before you call customer service, conduct a self-test
on the appliance.
Switch off the appliance and wait 5 minutes.
Keep the door closed during this time.
Switch on the appliance.
At the same time, press the setup button
.
alarm button
for 5 seconds.
Eliminating minor faults yourself
Before you call customer service: Please check whether you can eliminate the fault yourself based on the following
information. Customer service will charge you for advice
Fault
Appliance has no refrigerating
capacity. Interior light does
not function. The display does
not illuminate.
The refrigerating unit is
switching on more frequently
and for longer.
The temperature in the
appliance is too cold.
Interior light does not function.
You experience unpleasant
odours.
W
and the
–
even if the appliance is still under guarantee!
Possible cause
Power failure; the fuse has been
switched off; the mains plug has not
been inserted properly.
Appliance door opened frequently.
Large amounts of fresh food have been
put away.
The ventilation openings have been
covered.
Temperature has been set too low.
The bulb is defective.
Light switch is sticking.
Strongly smelling food is not sealed.
The self-test programme starts. Various messages appear
in the facia one after the other.
If an error is established during the appliance self-test,
the
symbol appears in the fascia and an error
message (e. g.
= sensor error) is displayed.
E04
Inform the customer service of these error messages.
If no error is established during the appliance self-test, the
preset temperature appears in the fascia after the test has
ended.
Remedial action
Check whether the power is on.
The appliance must be switched on.
Check whether the mains plug is
secure.
Do not open the door unnecessarily.
Activate the fast cooling function.
Remove obstructions and dirt.
Select a warmer temperature
(see page 12 "Setting the temperature")
Replace bulb (see page 22 "Changing
light bulbs").
Check whether it can be moved.
Cleaning the appliance. Seal strongly
smelling food (see page 20 "Odours").
21
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