Warranty Statement - Australia Only - Malmet Energy Saver ES910 Operation, Maintenance And Installation Manual

Bed Pan Flusher / Sanitizer - Energy Saver
With Hands Free Operation
Operation, Maintenance and Installation Manual
Subject to the following conditions we provide, from the date of purchase, the following warranty:
•
Functional components found within the unit to be defective in workmanship or material will be repaired
or replaced free of charge subject to the periods of warranty specified.
•
A decision regarding whether the defective components will be repaired or replaced will be determined at
the sole discretion of Malmet (Australia) Pty Ltd ("Malmet") or its authorized agents or representatives.
•
The structural warranty covers any structural components within the unit, which fail to perform their
intended function due to faulty manufacture or deterioration within the warranty period.
This warranty only covers products manufactured by Malmet.
This warranty is provided, and operates in addition to, the statutory warranties Malmet provides you as a
consumer under the Australian Consumer Law or by virtue of any other applicable legislation.
CONDITIONS AND EXCLUSIONS
•
Equipment must be installed according to our instructions (outlined in our Operation, Maintenance
and Installation Manual) and operated to the purpose it was designed.
•
To the extent permitted by law, this warranty shall not cover damage, malfunction or failure resulting from
accident, misuse or misapplication, improper or unauthorised repair, neglect or modification or use of
unauthorised replacement parts or accessories, inclusive of detergent, or improper voltage. The
warranty shall be void if the serial number is removed or altered.
•
Parts damaged in transit back to Malmet Leeton, due to poor packaging, could result in the warranty
claim being rejected.
•
Any part tampered with or which has been altered by unauthorised repairs and or modifications, will be
rejected under a warranty claim.
•
Reasonable access must be allowed for maintenance. If any additional equipment is needed to provide
access to the unit, this must be provided (and paid for) by the owner.
•
It is the owner's responsibility to provide safe access to the unit. Malmet, or any of its authorised service
outlets, may refuse to perform maintenance or warranty work if access is unsafe, as determined by
Malmet or any of its authorized service outlets at their sole discretion (acting reasonably).
•
Should a warranty claim be rejected you will be advised in writing with a full explanation of our reasons.
•
It is our policy to have a Warranty Claim Procedure that is fair to our customers and provides an efficient
system of replacement and/or repair of faulty parts. If at any time you believe we are not meeting our
commitment to you please contact Malmet Head Office – Leeton by telephone on (02) 6953 7677 or in
writing to PO Box 373, Leeton NSW 2705.
•
To the extent permitted by law, no responsibility will be accepted for outside elements including, but not
limited to storms, pest and vermin that may cause damage to the unit.
Issue 24
Warranty Statement – Australia Only
Page
34
rd
23 August 2013