SMC Networks EliteConnect SMCWHSG44-G User Manual page 4

LIMITED WARRANTY
Limited Warranty Statement: SMC Networks, Inc. ("SMC") warrants its products
to be free from defects in workmanship and materials, under normal use and
service, for the applicable warranty term. All SMC products carry a standard
90-day limited warranty from the date of purchase from SMC or its Authorized
Reseller. SMC may, at its own discretion, repair or replace any product not
operating as warranted with a similar or functionally equivalent product, during
the applicable warranty term. SMC will endeavor to repair or replace any product
returned under warranty within 30 days of receipt of the product. The standard
limited warranty can be upgraded to a Limited Lifetime* warranty by registering
new products within 30 days of purchase from SMC or its Authorized Reseller.
Registration can be accomplished via the enclosed product registration card
or online via the SMC Web site. Failure to register will not affect the standard
limited warranty. The Limited Lifetime warranty covers a product during the
Life of that Product, which is defined as the period of time during which the
product is an "Active" SMC product. A product is considered to be "Active"
while it is listed on the current SMC price list. As new technologies emerge,
older technologies become obsolete and SMC will, at its discretion, replace an
older product in its product line with one that incorporates these newer
technologies. At that point, the obsolete product is discontinued and is no
longer an "Active" SMC product. A list of discontinued products with their
respective dates of discontinuance can be found at:
http://www.smc.com/index.cfm?action=customer_service_warranty.
All products that are replaced become the property of SMC. Replacement
products may be either new or reconditioned. Any replaced or repaired product
carries either a 30-day limited warranty or the remainder of the initial warranty,
whichever is longer. SMC is not responsible for any custom software or
firmware, configuration information, or memory data of Customer contained
in, stored on, or integrated with any products returned to SMC pursuant to any
warranty. Products returned to SMC should have any customer-installed
accessory or add-on components, such as expansion modules, removed prior
to returning the product for replacement. SMC is not responsible for these
items if they are returned with the product. Customers must contact SMC for
a Return Material Authorization number prior to returning any product to
SMC. Proof of purchase may be required. Any product returned to SMC without a
valid Return Material Authorization (RMA) number clearly marked on the outside
of the package will be returned to customer at customer's expense. For warranty
claims within North America, please call our toll-free customer support number
at (800) 762-4968.
Customers are responsible for all shipping charges from their facility to SMC.
SMC is responsible for return shipping charges from SMC to customer.
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