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Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At
http://www.rockwellautomation.com/support/, you can find technical manuals, a knowledge base of FAQs,
technical and application notes, sample code and links to software service packs, and a MySupport feature that
you can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and troubleshooting, we offer
TechConnect support programs. For more information, contact your local distributor or Rockwell Automation
representative, or visit http://www.rockwellautomation.com/support/.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's
contained in this manual. You can also contact a special Customer Support number for initial help in getting your
product up and running.
United States or
1.440.646.3434
Canada
Outside United
Use the
States or
http://www.rockwellautomation.com/support/americas/phone_en.html, or
Canada
contact your local Rockwell Automation representative.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the
manufacturing facility. However, if your product is not functioning and needs to be returned, follow these
procedures.
United States
Outside United States
Documentation Feedback
Your comments will help us serve your documentation needs better. If you have any suggestions on how to
improve this document, complete this form, publication RA-DU002, available at
http://www.rockwellautomation.com/literature/.
Allen-Bradley, Rockwell Automation, MicroLogix, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
Publication 1762-IN019B-EN-P - June 2013
Supersedes Publication 1762-IN019A-EN-P - August 2009
Worldwide Locator
at
Contact your distributor. You must provide a Customer Support case
number (call the phone number above to obtain one) to your distributor
to complete the return process.
Please contact your local Rockwell Automation representative for the
return procedure.
Copyright © 2013 Rockwell Automation, Inc. All rights reserved.
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