Avaya 1616 Quick Reference

LEDs
Table 1. Call/Line Appearance Button LEDs
LED
Steady green Call/line appearance is active.
Slow blinking green Call/line appearance is ringing.
Fast blinking green Call/line appearance is on hold.
Very fast blinking Conference or Transfer is pending.
green
Steady red Call/line appearance is selected and will be used when you go off-hook.
It remains steady red while you use the call/line appearance.
Off Call/line appearance is available.
Table 2. Feature Button LEDs
LED
Steady green Feature is active.
Blinking green Feature is pending (request is being processed and not immediately
available).
Blinking red Feature is shown on the phone display.
Off Feature is not active.
Scrolling and Navigation
A navigation icon appears in the phone display to indicate that you can scroll to more options or
information. Use the up and down navigation arrows to scroll up or down through lists. Use the right
and left navigation arrows to go to other screens or to move the cursor right or left when entering
text. When you scroll to a line on the display, that line is selected.
The softkey labels will change according to the options available for the selected line. The OK button
is a shortcut for the default action. For example, when you select an entry in your contacts list,
pressing the OK button places a call to that person.
Answering and Making a Call
Answering a Call
Answer an incoming call in the following ways:
• If you are not on another call, lift the handset,
green LED flashes for the incoming call,
the Speaker button to answer using the speakerphone,
answer using the headset. If you are using a wireless headset, press the ON button.
• If you are on another call, press the call/line appearance button whose green LED flashes
for the incoming call, or press the Answer softkey if one appears.
Making a Call
1. Lift the handset, press the Speaker button, press the Headset button, press an available line
button, or press the OK button if an idle call/line appearance is available.
2. Dial the number you want to call.
Putting a Call on Hold
1. Press the Hold button to put your active call on hold.
2. To resume the call, do one of the following:
• If there is more than one call on hold, press the call/line appearance button
to the call and press the Resume softkey or the OK button to resume the call.
• If there is only one call on hold, press the Hold button,
appearance button, or press the Resume softkey, or press the OK button to retrieve
the call.
Transferring a Call
1. If the call you want to transfer is not your active call, press the call/line appearance button
for the call you want to transfer.
2. Press the Transfer button.
Description
Description
or press the call/line appearance button whose
or press the Answer softkey if one appears, or press
or press the Headset button to
or press the call/line
3. Dial the telephone number,
the call log.
4. Press the Transfer button or the Complete softkey to transfer the call.

Conference Calls

Making a conference call
1. While active on a call, press the Conference button.
2. Dial the telephone number,
the call log.
3. Press the Conference button or the Join softkey to add the person to the existing call.
Adding a person on hold to a conference call
1. From the Phone screen, select your active conference call.
2. Press the Conference button.
3. Do one of the following:
• Press the call/line appearance button for the call on hold.
• Scroll to the call on hold, and press the Resume softkey.
4. Press the Join softkey or the Conference button to add the person to the conference call.
Dropping the last person added to a conference call
While active on a conference call, press the Drop button.
Advanced Telephone Features
The features that are available to you depend on what your administrator has assigned to your
telephone. A few of the most commonly administered features are explained below. For more
information about all the features that are available for your extension, contact your system
administrator.
Forwarding a call
1. Press the CFrwd feature button.
You hear a dial tone prompting you to dial the forwarding number.
2. Dial the number you want to forward your calls to.
After you dial the number, you hear a confirmation tone.
3. To turn call forwarding off, press the CFrwd feature button.
Send all calls
1. Press the SAC feature button to send all calls to coverage.
2. To turn the feature off, press the SAC feature button.
Calling a person from the corporate directory
1. Press the Directory feature button.
2. Use the dialpad keys to start spelling the last name of the person you want to call.
3. Press the Next feature button to view the next name alphabetically in the directory, if
necessary.
4. Press the Make Call feature button when you see the name you want.
5. To exit the Directory, press the Phone/Exit button or the Exit softkey.
Contacts
Calling a person from the contacts list
1. Press the Contacts button.
2. Scroll up or down to select the person or number you want to call.
3. Press the OK button or the Call softkey.
Adding a new contact
1. Press the Contacts button.
2. Press the More softkey.
or scroll
3. Press the New softkey.
4. Enter the name using the dialpad. To enter characters using the dialpad:
a. Repeatedly press the number key that corresponds to the letter or number you want
to enter until the letter or number is displayed.
b. Pause before entering the next character if the characters are on the same key.
c. To enter a space, press 0.
d. Enter remaining letters or numbers.
e. Press the Bksp softkey to delete the last character.
or call the person from the contacts list, or call the person from
or call the person from the contacts list, or call the person from