Avaya 1616 User Manual
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Avaya 1616 User Manual

Quick edition
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See also: Administrator's Manual , User Manual
Avaya™ Quick Edition
Release 4.0
1616 IP Telephone User Guide
16-602948
Release 4.0
June 2008
Issue 1

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Summary of Contents for Avaya 1616

  • Page 1 Avaya™ Quick Edition Release 4.0 1616 IP Telephone User Guide 16-602948 Release 4.0 June 2008 Issue 1...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya Web site: http://avaya.com/support...

  • Page 3: Table Of Contents

    Contents Using Quick Edition 1616 IP Telephones......Introduction .........
  • Page 4 ......... . . Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide...

  • Page 5: Using Quick Edition 1616 Ip Telephones

    Using Quick Edition 1616 IP Telephones Introduction Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 6: Call Led State

    The table below lists call LED states. State Red LED Green LED No calls Ringing call Fast blinking Dialing Connected Local hold Slow blinking Remote hold Slow blinking Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 7: Handset, Speaker, Headset Behavior

    No effect Press speaker button Handset or headset Speaker becomes active device Speaker Terminate the call Press headset Handset or speaker Headset becomes active device Headset Terminate the call Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 8: Making Calls

    1. Pick up the handset, or press SPEAKER, or press HEADSET. 2. Press REDIAL to dial the last number that you dialed. Note: Redial will dial the telephone, not the voicemail. Note: Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 9: Receiving Calls

    Press Answer or Ignore or press the Call Appearance key while the telephone is ringing. ● If you choose to answer, the first call is put on hold. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 10: Ending Calls

    1. Visual alert - the interface will display the calling party number and the called party name. Audio alert - the telephone will provide an audible (page tone) ring. 2. Press Answer to answer the call; press Ignore to ignore the call. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 11: Putting A Call On Hold

    3. To retrieve the held call, press Resume, HOLD, or Call Appearance. Transferring Calls To transfer a call and speak to the receiving party 1. With the calling party on the line, press TRANSFER. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 12: Parking And Retrieving Calls

    2. Do one of the following: - to retrieve a single parked call, press UnPark. - to retrieve one of several parked calls, navigate to the selected call and Select. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 13: Conference Calls

    1. Select the Call Appearance button beside the party that you want to speak to privately or navigate to the selected party. 2. Press Select or OK. 3. To resume the three-way conference, press CONFERENCE. To place all participants on hold 1. Press HOLD. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 14: Using Call Logs

    3. Press Next and navigate to Call Log Options. 4. Select one of the following: Clear Incoming—Clears the list of incoming calls. ● Clear Outgoing—Clears the list of outgoing calls. ● Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 15: Call Forwarding

    6. Press Next, Save, then PHONE/EXIT. To return a busy signal and disconnect the caller, on busy 1. Press CallFwd. 2. Navigate to On Busy. 3. Press Select and then press Change. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 16: Zero-Redirect

    To enable or disable zero redirect 1. Press MENU and press Secure Settings. 2. Type your password and press Next. 3. Press Select for Voicemail Options and then press Select for Zero Redirect. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 17: Using Voicemail

    - press Play to listen to your recording. - press Save and then Ok if you are satisfied with the recording. - press Record again to re-record your greeting. 6. Press PHONE/EXIT. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 18: Listening To Voicemail Messages

    1. When the caller begins to record a message, press Listen. You can hear the caller speaking, but the caller cannot hear you. 2. To speak to the caller, press Answer. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...
  • Page 19 Skip to the next message. Return to main menu. Personal Options Voicemail notification on or off. Record name. Stop Recording. Satisfied and store. Listen to name. Erase and re-record. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...
  • Page 20 Function Save the message and end the call. Listen to the message. Erase and re-record the message. Add information to the recorded message. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 21: Using Directories

    Press a key once to enter the first letter, twice for the second letter, three times for the third letter, and four times for the fourth letter. For example, to type “R”, press the “7” three times. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...
  • Page 22 2. Press Page Up or Page Down to move through directory entries. 3. Press Details for the selected entry and then press More. 4. Press Edit# then press Bksp to edit the name. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 23: Status

    Status - Icons and Button LED States Feature button LEDs Corporate Directory Icon Meaning Red OFF, Green ON Off hook (on a call) Red OFF, Green OFF On hook (available) Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 24: My Status

    1. Press MySts. 2. Press the Page Down button to view all status options. 3. Press Select at your status choice. 4. Press Yes to confirm and then press Exit. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 25: Do Not Disturb

    4. Press Done or hang up. 5. Press PHONE/EXIT. Speed Dial To view your speed dial list 1. Press MENU and press Select on the Phone Settings screen. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...
  • Page 26 1. Press MESSAGE. 2. Type your voicemail password and press Next. 3. Navigate to the voicemail record that you want to copy. 4. Press Select and then press Copy. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 27: Telephone Menu Navigation

    Back softkey Go back to the previous screen. Page Left Go back to the previous screen. Page Right Select the item in context and advance to the next screen. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 28: Programmable Feature Buttons

    MENU button or by using the key information screen. To program a feature button using the menu 1. Press MENU and press the Select softkey on the Phone Settings screen. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...
  • Page 29 Call Pickup List; list calls available for pickup ● Do Not Disturb ● SpeedDial ● Teleworker ● Personalized Ringing ● Call Waiting Tone ● Contrast Level ● Backlight Level ● Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 30: Accessing User Options

    3. Press Page Down to navigate to Turn Pswd OFF or Turn Pswd ON. 4. Press Select and then press Yes to activate or deactivate password protection. 5. Press PHONE/EXIT. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 31: Adjusting The Volume

    1. Press MENU and press Select on the Phone Settings screen. 2. Press Select on the Personalized Ringing screen. 3. Navigate to the selected ring pattern and press Select. Press Play to listen to a ring pattern. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 32: Setting The Call Waiting Tone

    Web-based System Administration If your telephones are connected to the same network as the administration computer, you can configure system-wide options using the web-based administration interface. Refer to Avaya Quick Edition System Administration Guide. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide...

  • Page 33: Options Menus

    Enter your name as it will appear in the corporate directory. Teleworker To connect your telephone to high-speed Internet and access the Corporate directory. Password Options Change and enable/disable password for user’s telephone, web interface, voice mail. Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...
  • Page 34 To access telephone and user options using a web browser: 1. Start the web browser on your computer. 2. In the Address field, enter the IP address of the telephone (for example, type https://192.168.0.2). Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

  • Page 35: Index

    ..putting call on hold to place a call ... . . Handset volume, adjusting Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...
  • Page 36 ....editing entries ....site details, viewing Status Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...
  • Page 37 ....what callers hear ....Volume, adjusting Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...
  • Page 38 Index Avaya Quick Edition Release 4.0 1616 IP Telephone User Guide June 2008...

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