Table of Contents Preface ������������������������������������������������������������������������������������������������� i Safety Instructions ������������������������������������������������������������������������������ ii About This Manual ������������������������������������������������������������������������������ iv Chapter 1� Product Features �������������������������������������������������������������� 1 1.1 Box Contents ................... 1 1.2 Specifications ..................2 1.3 Features ....................3 Chapter 2� Hardware Setup ���������������������������������������������������������������� 6 2.1 Central Processing Unit Setup ...............
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Document Release History Release Date Version Update Content January Released to public 2018 1. New cover 2. QIG update January 2019 3. BMC update 4. Hardware Update Febuary Safety Instruction update 2019...
Disclaimer AIC shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither AIC or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost;...
Safety Instructions Before getting started, please read the following important cautions: • All cautions and warnings on the equipment or in the manuals should be noted. • Most electronic components are sensitive to electrical static discharge. Therefore, be sure to ground yourself at all times when installing the internal components. •...
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• If the equipment is not used for a long time, disconnect the equipment from mains to avoid being damaged by transient over-voltage. • Never open the equipment. For safety reasons, only qualified service personnel should open the equipment. • If one of the following situations arise, the equipment should be checked by service personnel: 1.
This document pellucidly presents a brief overview of the product design, device installation, and firmware settings for SB402-VG. For the latest version of this user's manual, please refer to the AIC website: http://www.aicipc.com/en/productdetail/20885.
SB402-VG User Manual SB402-VG User Manual Chapter 1. Product Features SB402-VG is a high density storage server that includes mother board, chassis, power supply, and HDD backplane. For more information about our product, please visit our website at http://www.aicipc.com/en. Before removing the subsystem from the shipping carton, visually inspect the physical condition of the shipping carton.
Dimensions Expansion Slots PCIe 3.0 (W x D x H) inches : 17 x 26.7 x 6.9 Insyde UEFI BIOS BIOS Type AIC Server Board Virgo (Page 105) Motherboard redirection Processor (Skylake and next gen. CPU) System BIOS Support BIOS...
Chapter 1. Product Features 1�3 Features SB402-VG is a reliable 4U storage server barebone with 36 hotswap drives bays. This prod- uct is designed to accommodate the AIC-patented serverboard, Virgo, which supports two Intel® Xeon® Scalable Processors and 12 DDR4 DIMM to offer greater perfomance, efficiency, and utility for our customers.
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SB402-VG User Manual Chapter 1. Product Features Front Panel 24 x 3.5" hotwap drive tray System LED Indicator and switch Power Button System ID System Power LED System HDD Activity LED System Reset System fault LED LAN LED Rear Panel 2 x 2.5"...
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SB402-VG User Manual Chapter 1. Product Features Top View...
Chapter 2� Hardware Setup SB402-VG User Manual Chapter 2. Hardware Setup This section describes a simple instruction guide for installing the hardware components on the serverboard system. Turn off and unplug all system and peripheral devices before proceeding. 2�1 Central Processing Unit Setup The serverboard supports dual Xeon scalable processors and Socket P0 (LGA-3647).
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SB402-VG User Manual Chapter 2. Hardware Setup Processor Socket Assembly: The server board includes two processor sockets (LGA-3647), supports one or two of the Intel® Xeon® Processor Scalable Family and has a Thermal Design Power (TDP) of up to 165W on selected models.
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SB402-VG User Manual Chapter 2. Hardware Setup PHM Screw Installation Order: The PHM sits level with the processor socket assembly. The PHM is NOT installed properly if it does not sit level with the processor socket assembly. Once the PHM is seated over the processor socket assembly, the four heat sink torque screws must be secured in the following order as shown below.
SB402-VG User Manual Chapter 2. Hardware Setup 2�1�2 CPU Heatsink Location CPU 0 CPU 1 CAUTION Avoid moving the heatsink after it has contacted the top of the CPU. Too much movement could disturb the layer of thermal compound, causing voids, and leading to ineffective heat dissipation and component damage.
SB402-VG User Manual Chapter 2. Hardware Setup 2�2 System Memory This server board supports up to twelve DDR4 2400 and 2666 Registered ECC DRAM/ Load-Reduced DIMM. JDIMML0 JDIMML0 JDIMMK0 JDIMMK0 JDIMMJ0 JDIMMJ0 JDIMMC0 JDIMMC0 JDIMMB0 JDIMMB0 JDIMMA0 JDIMMA0 CPU 1...
SB402-VG User Manual Chapter 2. Hardware Setup 2�2�2 DIMM Installation Step 1 Unlock the DIMM socket by pressing the retaining clips outward. Step 2 Insert the memory module into the slot. Make sure that the DIMM notch is accurately positioned.
SB402-VG User Manual Chapter 2. Hardware Setup 2�3 Removing and Installing the Top Cover 2�3�1 Removing the Top Cover Step 1 Press the release button on both sides of the system. Step 2 Pull horizontally away from the front panel and lift upward to remove.
SB402-VG User Manual Chapter 2. Hardware Setup 2�4 Removing and Installing the Motherboard 2�4�1 Installing the Motherboard Step 1 Push the motherboard into the system. Step 2 Secure the screw x 8 pcs on both sides (x 4 pcs on each side) of the system.
SB402-VG User Manual Chapter 2. Hardware Setup 2�5 Removing and Installing the Power Supply Unit Module 2�5�1 Removing the Power Supply Unit Step 1 Push the latch inward and hold the tray handle. Step 2 Pull the tray handle to remove.
SB402-VG User Manual Chapter 2. Hardware Setup 2�6 Removing and Installing the Fan Module 2�6�1 Installing and removing the Fan Insert or pull the fan module to install or remove the the fan module. Make certain to align the fan module to the appropriate slot.
SB402-VG User Manual Chapter 2. Hardware Setup 2�6�2 Removing the Fan Step 1 Remove the 4 screws from both sides of the system. Step 2 Pull the motherboard tray from the rear of the chassis to reveal the bottom row of the fan.
SB402-VG User Manual Chapter 2. Hardware Setup 2�7 Removing and Installing the Hard Disk Drive 2�7�1 Installing and removing 2�5" Hard Disk Tray 2.7.1.2 Removing the 2.5" hard disk drive tray Step 1 Press the release button on the HDD tray lever.
SB402-VG User Manual Chapter 2. Hardware Setup 2�7�2 Installing and removing 3�5" Hard Disk Tray 2.7.2.1 Installing the 3.5" hard disk drive tray Push the HDD tray lever and tray into the system. 2.7.2.2 Removing the 3.5" hard disk drive tray Step 1 Press the release button on the HDD tray lever.
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SB402-VG User Manual Chapter 2. Hardware Setup Rear Panel 3.5 Tray This information is provided for professional technicians only.
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SB402-VG User Manual Chapter 2. Hardware Setup 2�7�3 Installing the 3�5" Hard Disk Drive Directly place HDD into tool-less HDD tray untli it snaps. Please check if the screw holes on HDD match the dimples on HDD tray. HDD can also be screwed on HDD tray by fastening two screws as picture showed.
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SB402-VG User Manual Chapter 2. Hardware Setup 2�7�4 Installing the 2�5" Hard Disk Drive Directly place HDD into tool-less HDD tray untli it snaps. Please check if the screw holes on HDD match the dimples on HDD tray. HDD can also be screwed on HDD tray by fastening two screws as picture showed.
SB402-VG User Manual Chapter 2. Hardware Setup 2�8 Removing and Installing the HDD Backplane Module 2�8�1 Removing the HDD Backplane Step 1 Unplug all connectors & HDDs from HDD backplane. Step 2 Release the lock pin to remove the HDD backplane.
SB402-VG User Manual Chapter 2. Hardware Setup 2�9 Tool-less Slide Rail Installation NOTE This sections provides a basic instruction for mounting the slide rail onto the system. Tool-less rails vary per order. The rail in this manaul may not exactly match the rail for your system.
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SB402-VG User Manual Chapter 2. Hardware Setup 2. Place the inner rail firmly against the side of the chassis. Make sure that the hooks are straight and aligned with the holes in the inner rail. 3. Slide the inner rail forward until it clicks into the locked position.
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SB402-VG User Manual Chapter 2. Hardware Setup 4. Press the locking tab and push the middle rail back into the outer rail. 5. Hang the hooks of the rails on the rack holes and if necessary, secure with screws. optional screw...
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SB402-VG User Manual Chapter 2. Hardware Setup 6. Repeat step 5 to mount the four ends, extending the rails as necessary. 7. Pull the middle rail out of the front of the outer rail and make sure that the ball bearing shuttle is locked at the front of the middle rail.
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SB402-VG User Manual Chapter 2. Hardware Setup 8. Depress the locking tabs on both sides of the chassis simultaneously and push the chassis all the way into the rear of the rack. If additional security is required, secure the chassis handles to the front of the rack with two screws (optional).
SB402-VG User Manual Chapter 3. Hardware Settings 3�4 Connector and Jumper 3�4�1 Connector 6 SAS IOC Activity LED Header (J19) 1 Power Connector +3.3V (JPWR1, JPWR3 & JPWR4) SAS_LED_GPIO16 SAS_LED_GPIO20 SAS_LED_GPIO17 SAS_LED_GPIO21 SAS_LED_GPIO18 SAS_LED_GPIO22 SAS_LED_GPIO19 SAS_LED_GPIO23 7 SAS IOC Error LED Header (J25) 2 Power Connector (JPWR2) +3.3V...
SB402-VG User Manual Chapter 3. Hardware Settings 3�4�2 Jumper SATA4 Pin-7 Power Header (J10) 26 No Reboot(Watch Dog) Jumper (J26) Setting J26 (No Reboot) Setting Short SATA4 pin-7 Power Short Enable Open Normal Default Open Disable Default SATA5 Pin-7 Power Header (J11)
Chapter 3. Hardware Settings SB402-VG User Manual 3�5 LEDs 3.5.1 Front Panel LED Definition Yellow The system is On. The system is in Standby; System is off, but Power Blinking has AC power. System has no AC power Blue UID activity is detected.
SB402-VG User Manual Chapter 3. Hardware Settings 3�5�3 Internal LED LAN2 10G LED LAN1 10G LED SFP+ LAN1 1G LED LAN2 1G LED LAN4 1G/10G LED LAN3 1G/10G LED BMC Heart Beat LED SAS IOC Status LED NVME Hot-Plug LED...
SB402-VG User Manual Chapter 3. Hardware Settings 3�6�2 Connector Location Top view HDD0 HDD0 HDD1 Bottom view SATA1 SATA0 Power Header 3�6�3 Connector BP Power (JPWR) Activity Selection (HD_ACT_SW0/HD_ACT_SW1) SASIN0 HDDIN0 Open: Standard. 1. On : And 5Hz on DAS, for SSD320.
Chapter 3. Hardware Settings SB402-VG User Manual 3�6�4 LED Indicator LED0 LED0 LED1 LED1 Blue (On) Link up Blue (Blinking) Activity detected SATA HD Link Blue (Off) Link down Status(LED0,LED1) Red (On) HDD error (external control only) Red (Off) HDD Normal...
SB402-VG User Manual Chapter 3. Hardware Settings 3�7�4 LED Indicator Fail Fail Fail Fail SASHD Status LED LED2 LED1 LED5...
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Chapter 3. Hardware Settings SB402-VG User Manual Blue (On) HDD present HDD Activity is detected or has located HDD Activity LEDs Blue (Blinking) HDD(slow) HDD is not connect or is power off. No control bit is set or set by any of the following bits: 1.
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SB402-VG User Manual Chapter 3. Hardware Settings 3�7�5 Jumpers JMD_SEL JMCU_RST Open Normal, default JMCU_RST Close Reset MCU Open Normal, default JMD_SEL Close Boot loader mode 2.54mm Header for Front I/O – JFRONT • Fan number select Pin[5,6] Pin [3,4] Pin [1,2] Fan no�...
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Chapter 3. Hardware Settings SB402-VG User Manual • AT Mode Setting Description Remark AT_SEL_N Active Low • Mute SW Description Remark MUTE Input(-) Active Low...
Chapter 3. Hardware Settings SB402-VG User Manual 3�8�4 LED Indicator LED2 LED2 LED1 LED1 SASHD Status LED SASHD Status LED LED3 LED3...
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SB402-VG User Manual Chapter 3. Hardware Settings Blue (On) HDD present HDD Activity is detected or has locate HDD Activity LEDs Blue (Blinking) HDD(slow). HDD is not connected or is power off. No control bit is set or set by any of the following bits: 1.
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Chapter 3. Hardware Settings SB402-VG User Manual 3�8�5 Jumpers JMCU_RST JMCU_RST JMD_SEL JMD_SEL Open Normal, default JMCU_RST Close Reset MCU Open Normal, default JMD_SEL Close Boot loader mode 2.54mm Header for Front I/O – JFRONT Fan number select • Fan number select...
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SB402-VG User Manual Chapter 3. Hardware Settings • AT Mode Setting Description Remark AT_SEL_N Active Low • Mute SW Description Remark MUTE Input(-) Active Low...
Chapter 4. BIOS Configuration Settings SB402-VG User Manual Chapter 4 BIOS Configuration Settings This chapter demonstrates how to configure the UEFI BIOS settings in your system device. You can enter the BIOS screen during system startup. To enter BIOS configuration settings, •...
Chapter 4 BIOS Configuration Settings SB402-VG User Manual 4�2 BIOS Setup 4�2�1 Menu Press and to select the options of the menu bar. Press Enter to access the option screen. Menu Description Main Displays basic system information and date & time.
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SB402-VG User Manual Chapter 4 BIOS Configuration Settings Step 2 There will be a message “Entering SETUP” displayed on the diagnostics screen. Step 3 Identify the BIOS version. NOTE For the official released version, the last digit of the BIOS version must end in a “0.“...
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Chapter 4 BIOS Configuration Settings SB402-VG User Manual Step 4 Load Optimal Default Setting. Step 5 Save the setting and exit the BIOS setup utility.
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SB402-VG User Manual Chapter 4 BIOS Configuration Settings 4�2�3 Update To identify the latest BIOS version, please check the BIOS setup.
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Chapter 4 BIOS Configuration Settings SB402-VG User Manual Update BIOS by INSYDE H2OFFT-D utility under DOS environment If you need to update Flash in the DOS environment, please use H2OFFT-D utility. To use this utility, you must include the flash.bat , H2OFFT-D.exe, and bin file in the same folder.
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SB402-VG User Manual Chapter 4 BIOS Configuration Settings 4�3 Main Main Option Key: 4�3�1 Main Option Key Description System time Configures the current time. System date Configures the current date.
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SB402-VG User Manual Chapter 4 BIOS Configuration Settings Single Power Enable Disable Domain (SPD) Max Performance Boot performance Max Efficient mode Set by Intel Node Manager CPU P State Control Energy Enable Disable Efficient Turbo Turbo Mode Enable Disable CPU Flex Ratio...
Chapter 4 BIOS Configuration Settings SB402-VG User Manual 4.4.4 PCH Configuration PCH Configuration PCH Devices PCH state after G3 Last State SATA Controller Configure SATA as AHCI RAID Support Aggressive Link Power Enable Disable Management Alternate Device ID on Enable...
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SB402-VG User Manual Chapter 4 BIOS Configuration Settings Smart Response Enable Disable Technology PCH SATA Configuration 2 Seconds 4 Seconds RAID OROM prompt delay 6 Seconds 8 Seconds sSATA Controller Enable Disable Configure sSATA as AHCI RAID Support Aggressive Link Power...
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Chapter 4 BIOS Configuration Settings SB402-VG User Manual SLP_LAN# Low on DC Enable Disable Power K1 off Enable Disable FPK Port 1-4 Enable Management Disable PCI Delay Optimization Enable Disable Compliance Test Enable Disable Mode PCI-E ASPM Support Per individual port...
Chapter 4 BIOS Configuration Settings SB402-VG User Manual 4�5 Security Security Option Key: 4�5�1 Security Security Current TPM Not Detected TPM 1.2 TPM 2.0 Device TrEE Protocol Version Available Hidden Availability No operation Disable and Deactivate Enable and Activate Operation...
SB402-VG User Manual Chapter 5. BMC Configuration Settings 4�8 Exit Exit Option Key: 4�8�1 Exit Save and Exit Exit Saving Changes Exit system setup and save your changes. Save Change Without Save your changes without exiting the system. Exit Exit Discarding Discard your changes when existing the system.
Chapter 5. BMC Configuration Settings SB402-VG User Manual Chapter 5. BMC Configuration Settings Chapter 5. BMC Configuration Settings Insert Ethernet LAN cable into the BMC LAN port. There are two methods to setup BMC IP: BMC management port (Dedicated NIC channel 1 )
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SB402-VG User Manual Chapter 5. BMC Configuration Settings...
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SB402-VG User Manual Chapter 5. BMC Configuration Settings Step 3 Input the subnet mask address.
SB402-VG User Manual Chapter 5. BMC Configuration Settings 5�2 Web GUI The IP address below is an example using the default IP setting. The IP address is configurable. Step 1 Open the browser then type default BMC IP address: 192.168.22.22 Step 2 Use the default user name and password for first-time login to BMC WEB GUI.
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SB402-VG User Manual Chapter 5. BMC Configuration Settings Dashboard: The Dashboard page gives the overall information about the status of a device. Server Health - Sensor Readings: Then Sensors Readings page displays all the sensor related information. Settings: The Settings page allows you to access various configuration settings.
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SB402-VG User Manual Chapter 5. BMC Configuration Settings KVM Mouse Setting: The KVM Mouse Setting page displays the setting for mouse emulation from local window to remote screen. • For Windows OS environment, set mode to absolute. • For Linux OS environment, set mode to relative.
Chapter 6� Technical Support Taiwain, Global Headquarters South California, United States Address: No� 152, Section 4, Address: 21808 Garcia Lane Linghang N� Rd, Dayuan District, City of Industry, CA 91789, Taoyuan City 337, Taiwan United States Tel: +886-3-433-9188 Toll free: +7-4997019998 Fax: +886-3-287-1818 Tel: +1-909-895-8989 Sales Email: sales@aicipc�com�tw...
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