Communications / Dialout Problems - Phonetics Sensaphone 4100 User Manual

Sensaphone Model 4100 Instruction Manual

Communications / Dialout Problems:

Problem
Unit won't dial out.
Unit won't answer
phone.
54
Possible Cause
Phone number incorrectly
programmed.
Incorrect tone/pulse selection.
Incompatible phone line.
Incorrect programming of rings
until answer.
Incompatible phone line.
Solution
See Chapter 3.
See Chapter 3.
The Model 4100 must be hooked up to
a standard 2-wire analog phone line,
NOT a digital extension to a phone
system. If the unit won't dial out and it
is not the two previous problems, try
hooking the unit up to a phone line that
you know is standard (such as a
residential or home phone). If it works,
then there is an incompatibility with the
other phone system. If this does not
work, call Sensaphone Technical Service
Department.
When used on a proper extension line,
some phone systems won't let the
phone ring past 4 rings. If rings until
answer is greater than 4, you cannot get
to the unit. Try setting the rings to less
than 4 (see Chapter 3). If it still does not
work, then the phone line may be
incompatible (see below).
The Model 4100 must be hooked up to
a standard 2-wired analog phone line,
NOT a digital extension to a phone
system. If you cannot call into the unit,
try hooking it up to a phone line that
you know is standard (such as a
residential or home phone). If you
can call in, then there is an
incompatibility with the other phone
system. If you still cannot call in, call
Sensaphone Technical Service
Department.