Chapter 5: Call-In Commands; Alarm Acknowledgment - Phonetics Sensaphone 4100 User Manual

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The following two functions are call-in commands. This means that to utilize them you
must call the Model 4100 to execute the command. These features are: alarm
acknowledgment and the status report. You may use either a pulse (rotary) or touch-tone
phone.

ALARM ACKNOWLEDGMENT

When the Model 4100 dials out with an alarm message, it will request acknowledgment
before hanging up. Acknowledgment indicates to the unit that the alarm message has been
received. Upon acknowledgment, the Model 4100 will cease the dialout sequence.
There are three ways that an alarm can be acknowledged: locally, by touch-tone phone, or
by callback acknowledgment.
1. Local acknowledgment: To acknowledge an alarm locally, press any key on the
keypad. Avoid pressing the OFF key because that will disable the unit.
2. Touch-tone acknowledgment: This method can only be used on a touch-tone
telephone. At the end of the alarm dialout message, the Model 4100 says "Indicate
you have received warning message ..." You have 5 seconds to enter the code "555."
To do this, press the number key 5 on the touch-tone phone keypad three times. The Model
4100 will say: "Warning message received by telephone number (last number dialed)." The
unit will then hang up and stop the dialout sequence.
If you enter the wrong code or did not enter it within 5 seconds, the 4100 will say: "Dial
telephone number (programmed unit phone number) within 60 seconds." The 4100 will
hang up. The alarm will not be acknowledged. You have 60 seconds to call the unit back to
acknowledge the alarm. Hang up, get a dial tone and dial the 4100's phone number.
3. Callback acknowledgment: This feature allows you to call in to the Model 4100 from
a touch-tone or pulse phone to acknowledge the alarm.
To use callback acknowledgment, call the unit back within 60 seconds after receiving the
alarm call. If you have TAD enabled (see Chapter 3, "Rings Until Answer & TAD
Compatibility"), the Model 4100 will answer the phone on the first ring before the
answering device. If TAD is disabled, the phone must ring 10 times. This is a precaution
against a random alarm acknowledgment. When the 4100 answers the callback, it will give a
status report, then say "Warning message received by ..." and recite the telephone number
that it last dialed. It will stop the dialout sequence for this alarm.
CHAPTER 5
CALL-IN COMMANDS

Chapter 5: Call-in Commands

37

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