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Model 4100
SENSAPHONE
®
User's Manual
Version 5.41
PHONETICS, INC.
LIT-0006

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Summary of Contents for Phonetics Sensaphone 4100

  • Page 1 Model 4100 SENSAPHONE ® User’s Manual Version 5.41 PHONETICS, INC. LIT-0006...
  • Page 2 Every effort has been made to ensure that the information in this document is com- plete, accurate and up-to-date. Phonetics, Inc. assumes no responsibility for the results of errors beyond its control. Phonetics, Inc. also cannot guarantee that changes in equipment made by other manufacturers will not affect the applicability of the information in this manual.
  • Page 3 1 YEAR LIMITED WARRANTY PLEASE READ THIS WARRANTY CAREFULLY BEFORE USING THE PRODUCT. THIS LIMITED WARRANTY CONTAINS SENSAPHONE’S STANDARD TERMS AND CONDITIONS. WHERE PERMITTED BY THE APPLICABLE LAW, BY KEEPING YOUR SENSAPHONE PRODUCT BEYOND THIRTY (30) DAYS AFTER THE DATE OF DELIVERY, YOU FULLY ACCEPT THE TERMS AND CONDITIONS SET FORTH IN THIS LIMITED WARRANTY.
  • Page 4 Sensaphone Model 4100 Instruction Manual WITHOUT WAIVING ANY PROVISION IN THIS LIMITED WARRANTY, IF A CIRCUMSTANCE ARISES WHERE WARRANTORS ARE FOUND TO BE LIABLE FOR ANY LOSS OR DAMAGE ARISING OUT OF MISTAKES, NEGLIGENCE, OMISSIONS, INTERRUPTIONS, DELAYS, ERRORS OR DEFECTS IN WARRANTORS’...
  • Page 5 State of Delaware, without regard to the principles of conflicts of law. Effective date 05/01/2004 PHONETICS, INC. d.b.a. SENSAPHONE 901 Tryens Road Aston, PA 19014 Phone: 610.558.2700 Fax: 610.558.0222...
  • Page 6 Sensaphone Model 4100 Instruction Manual...
  • Page 7: Table Of Contents

    Table of Contents WARRANTY...................i CHAPTER 1: INTRODUCTION..............7 ABOUT THIS MANUAL ..........8 CHAPTER 2: INSTALLATION..............9 OPERATING ENVIRONMENT .
  • Page 8 Sensaphone Model 4100 Instruction Manual CHAPTER 5: CALL-IN COMMANDS ..........37 ALARM ACKNOWLEDGMENT ........37 STATUS REPORT .
  • Page 9: Chapter 1: Introduction

    Chapter 1: Introduction CHAPTER 1 INTRODUCTION The Sensaphone Model 4100 is an electronic watchman. It monitors specific environmental and operating conditions at your business facility or remote property. The Model 4100 is equipped with sensors that automatically monitor the following conditions: AC electrical power—checks for power failure and records the total amount of time the power was off.
  • Page 10: About This Manual

    Read this manual over at least once and experiment with the examples before starting your actual programming. If there are any questions or problems that arise upon installation or operation, please contact: PHONETICS, INC. 901 Tryens Road Aston, PA 19014 Phone: 610.558.2700...
  • Page 11: Chapter 2 Installation

    Chapter 2: Installation CHAPTER 2 INSTALLATION This chapter provides information on how to install the Sensaphone Model 4100. Please read the entire chapter before starting installation. Within the packaging will be a Warranty Registration Card. Please take the time to fill this out and mail.
  • Page 12: Power Surge Protection

    Sensaphone Model 4100 Instruction Manual POWER SURGE PROTECTION The Sensaphone 4100 can be damaged by power surges and lightning through the telephone line and the 110 VAC power supply. Although the Model 4100 has built-in surge protection, we recommend that additional protection be obtained for the unit and for any electronic equipment that is attached to your power supply and telephone lines.
  • Page 13: Turning The Model 4100 On

    Chapter 2: Installation TURNING THE MODEL 4100 ON The ON and OFF keys on the Model 4100 keypad are used to activate and deactivate the unit. To turn the unit ON, press the ON key. The system ON light will begin to glow. The unit will say “Hello,”...
  • Page 14: Temperature Sensors

    Sensaphone Model 4100 Instruction Manual If you do not have a modular telephone extension at the Model 4100’s location, you must contact your local telephone company to have one installed (there may be a charge for this service). If you have four-pin jacks, adapters are available to convert them to the modular plugs.
  • Page 15: The Microphone

    Chapter 2: Installation THE MICROPHONE The 4100 is provided with a microphone on a 25' cable to monitor high sound level at your location. It is pre-wired to screw terminals 13 and 14. The microphone will continuously listen for a high sound level that increases approximately 10 decibels over the normal sound level at a frequency of about 1000 Hertz or more.
  • Page 16: Multiple Sensors

    Sensaphone Model 4100 Instruction Manual NOTE: Before wiring, you may disable the input to prevent accidentally tripping an alarm. See Chapter 4, page 25. After you have selected the sensor, loosen the screw of the alert input and COMMON. Two wire leads are used to connect any monitoring sensor.
  • Page 17: Auxiliary Temperature / Alert Input 4

    Chapter 2: Installation Figure 7: Multiple normally closed sensors To wire several normally open sensors to one alert input, connect them in parallel. To do this, take one lead from each sensor and attach it to the input terminal screw. Then, take the second lead from each sensor and attach each to a COMMON screw.
  • Page 18: Outdoor Wiring

    Sensaphone Model 4100 Instruction Manual contact, you cannot attach a remote temperature sensor. OUTDOOR WIRING When wiring sensors outdoors, DO NOT let your wiring run freely in open air. This will surely damage your Sensaphone during a lightning storm. Depending on how far your outdoor wiring must travel, serious consideration should be given to using shielded wire inside a metal conduit.
  • Page 19: Fcc Requirements

    FCC that could affect the proper functioning of your equipment. If you experience trouble with this equipment, please contact: PHONETICS, INC. 901 Tryens Road Aston, PA 19014 610.558.2700...
  • Page 20 The termination on a loop may consist of any combination of devices subject only to the requirement that the total of the Load Number of all the devices does not exceed 100. The Load Number for the Sensaphone 4100 is 72.
  • Page 21: Chapter 3: Communications Programming

    Chapter 3: Communications Programming CHAPTER 3 COMMUNICATIONS PROGRAMMING This chapter explains the keyboard functions for the communications operations for the Model 4100. This includes programming, interrogation, and/or resetting of: Dial-out telephone numbers Special dialing Tone or pulse dialing Rings until answer & Telephone Answering Device compatibility Listen-in time Security code Unit ID number...
  • Page 22 Sensaphone Model 4100 Instruction Manual IMPORTANT: It is recommended that you do not program the Sensaphone Model 4100 to dial out to telephone numbers that will be answered by an answering machine. Such alarms will not be acknowledged and the unit will continue to dial indefinitely. Instruct key people at each telephone number about the Model 4100 and about what actions they should take if called with an alarm.
  • Page 23: Tone Or Pulse Dialing

    Chapter 3: Communications Programming TONE OR PULSE DIALING The Sensaphone will normally dial out to a Phone number using pulse. However, you can switch to Touch-Tone™ by inserting TONE as the first digit of the Phone number. To set a TONE-dialed Phone number: 1.
  • Page 24: Rings Until Answer & Tad Compatibility

    Sensaphone Model 4100 Instruction Manual To incorporate a pound or asterisk tone: 1. Press the SET key 2. Press the number key (1-4) of the Phone number 3. Press the TONE key (if applicable) The 4100 will beep. 4. Enter the Phone number using the number keys The 4100 will recite the digits as you press them.
  • Page 25: Listen-In Time

    Chapter 3: Communications Programming TAD Compatibility stands for Telephone Answering Device Compatibility. This means that the Model 4100 can be used on the same telephone line with telephone answering devices, such as answering machines and modems. In normal operation (see NOTE below), when your phone is called, the answering machine will always answer first and take a message.
  • Page 26: The Security Code

    Sensaphone Model 4100 Instruction Manual To program the listen-in time: 1. Press the SET key 2. Press the SOUND key 3. Using the number keys, enter the seconds The 4100 will recite the numbers as you press them. 4. Press ENTER The 4100 will say “Enter.”...
  • Page 27: The Unit Id Number

    Chapter 3: Communications Programming NOTE: Unauthorized personnel are prevented from changing any of the Model 4100's programming. However, they are not stopped from using WHAT IS to find out any information. Additional protection may be necessary. To unlock the keyboard: 1.
  • Page 28: Local Voice Mute

    Sensaphone Model 4100 Instruction Manual To delete the ID number: 1. Press the SET key 2. Press the ID# key 3. Press ENTER The 4100 will say “Enter.” When interrogating the ID number, the 4100 will say “no number.” LOCAL VOICE MUTE When the Model 4100 dials out with an alarm, it recites the alarm message over the phone and at the monitor site.
  • Page 29: Pre-Programmed Communications Features

    Chapter 3: Communications Programming 3. Using the number keys, enter the correct time The 4100 will recite the digits as they are pressed. 4. If the time is AM, press the AM key The 4100 will beep. 4.1 Then press ENTER. The 4100 will say “Enter.” 5.
  • Page 30 Sensaphone Model 4100 Instruction Manual...
  • Page 31: Chapter 4: Alarm Programming

    Chapter 4: Alarm Programming CHAPTER 4 ALARM PROGRAMMING This chapter explains the monitoring capabilities and keyboard commands to program the monitoring functions of the Model 4100. This includes: Enable/disable inputs Input recognition time Configure input normality (The ID Number) Enable/disable temperature input Temperature limits AC power monitoring enable/disable AC power recognition time...
  • Page 32: Configure Input Normality

    Sensaphone Model 4100 Instruction Manual CONFIGURE INPUT NORMALITY Inputs must be configured as normally open or normally closed. The default for all inputs is open. See Chapter 2, “Alert Inputs,” for further explanation on wiring inputs. It is useful to disable inputs prior to wiring to prevent an alarm dialout.
  • Page 33: Enable/Disable Temperature Inputs

    Chapter 4: Alarm Programming 3. Using the number keys, enter the value for the high temperature limit The 4100 will recite the digits as they are pressed. 4. Press ENTER. The 4100 will say “Enter.” (enter value) To program the low temperature limit: 1.
  • Page 34: Ac Power Monitoring Enable / Disable

    Sensaphone Model 4100 Instruction Manual The 4100 will say “Off ” to indicate that the high temperature alarm is disabled, or “On” to indicate that it is enabled. 3. Repeat key sequence to change To enable/disable the low temperature alarm: 1.
  • Page 35: Ac Power Failure Recognition Time

    Chapter 4: Alarm Programming 3. Repeat key sequence to change. To interrogate: 1. Press the WHAT IS key 2. Press the ELECT key If the power alarm is enabled, the 4100 will simply recite the programmed power recognition time (see below). If the power alarm is disabled, the 4100 will say “Off ” and then recite the programmed recognition time.
  • Page 36: Power-Off Time Accumulator

    Sensaphone Model 4100 Instruction Manual POWER-OFF TIME ACCUMULATOR Each time the AC power fails, the Sensaphone accumulates the time in its memory. It then will state the total amount of time that the power has failed in its status report. The off-time accumulator will calculate the length of power failure for 255 minutes and 59 seconds.
  • Page 37 Chapter 4: Alarm Programming levels. The sensitivity range for sound alarm monitoring is 0 to 62 and is changed in increments of 2. The value 2 makes the microphone the MOST sensitive to sound changes. (NOTE: The value 0 is invalid.) The value 62 makes the microphone the LEAST sensitive to sound.
  • Page 38 Sensaphone Model 4100 Instruction Manual...
  • Page 39: Chapter 5: Call-In Commands

    Chapter 5: Call-in Commands CHAPTER 5 CALL-IN COMMANDS The following two functions are call-in commands. This means that to utilize them you must call the Model 4100 to execute the command. These features are: alarm acknowledgment and the status report. You may use either a pulse (rotary) or touch-tone phone.
  • Page 40: Status Report

    Sensaphone Model 4100 Instruction Manual STATUS REPORT The status report feature allows you to call in to the Model 4100 and check the temperature, alarm and power status. The unit will answer after the programmed rings until answer. If any alarm conditions exist, the alarm message will be recited. You can also listen in to on-site sounds.
  • Page 41: Chapter 6: The Output

    Chapter 6: The Output CHAPTER 6 THE OUTPUT The Model 4100 has one TTL, low current signal output. It is used to control a relay device such as a horn or light and is primarily to be used for additional local indication or warning. The output can sink a maximum of 10 mA and source a maximum of 1 mA.
  • Page 42 Sensaphone Model 4100 Instruction Manual...
  • Page 43: Chapter 7: Programming Summary

    Chapter 7: Programming Summary CHAPTER 7 PROGRAMMING SUMMARY After the Model 4100 has been completely installed, you are ready to begin programming the unit. The following is a recommended sequence for the programming commands. Refer to the programming chapters 3 and 4 for explanation on how to use each command. This section is intended to help you understand the commands and organize your programming.
  • Page 44: Communications Functions

    Sensaphone Model 4100 Instruction Manual COMMUNICATIONS FUNCTIONS The Model 4100 is now prepared for alarm monitoring. Next, you must program your phone numbers and related dialing specifications. 1. Dialout telephone numbers. The Model 4100 can dial up to 4 phone numbers, 32 digits each.
  • Page 45: Chapter 8: Operation

    Chapter 8: Operation CHAPTER 8 OPERATION After installation and programming have been completed, the Model 4100 is fully operational. This chapter explains the sequence of events that occur during an alarm dialout to illustrate how the Model 4100 operates. Part One outlines the basic dialout sequence. Part Two provides a sample programming strategy and details how the 4100 responds in common monitoring applications.
  • Page 46: Acknowledgment

    Sensaphone Model 4100 Instruction Manual answering machine, the 4100 will be talking during your outgoing message, so you will not get the full alarm message when the machine begins to record incoming messages. Below is an example of what the 4100 says during an alarm call: “Hello, this is telephone number 555-5674.
  • Page 47: Part Two: Sample Programming Strategy

    Chapter 8: Operation 5. The alarm may also be acknowledged locally by pressing any key on the keypad at any time before or during the dialout sequence to stop the dialout. If acknowledged locally, 4100 will state in the status report: “Warning message received by telephone # (ID#).”...
  • Page 48: Examples

    Sensaphone Model 4100 Instruction Manual LOW TEMP low temperature 60°F disabled HIGH TEMP high temperature 90°F enabled SOUND high sound level enabled AC Power power failure, recognition time: 180 sec enabled EXAMPLES Each example is divided into three parts: Alarm Recognition, Dialout, and Acknowledgment.
  • Page 49 Chapter 8: Operation 3. You call the unit back within 60 seconds. After 10 rings (TAD disabled), the 4100 answers and says: “Hello, this is telephone number 555-5674. The time is 1:15 AM. Alert condition one exists. The temperature is 70 degrees. The electricity is ON.
  • Page 50 Sensaphone Model 4100 Instruction Manual EXAMPLE 3: Alarm Recognition: A magnetic reed switch monitors entry and exit on the back door of a warehouse. After hours, one of your employees returns to the warehouse to complete some unfinished work. He accidentally trips the alarm on the back door. To prevent an unnecessary dialout, he locally acknowledges the alarm by pressing a key on the keypad.
  • Page 51 Chapter 8: Operation 5. The alarm is acknowledged and the dialout sequence stopped. The unit will not dial out for an alarm on AUX/input 4 until the condition is cleared and the sensor re-tripped. EXAMPLE 5: Alarm Recognition: The 4100 is installed in an unheated telecommunications switching station. The temperature at night drops below the programmed low temperature limit (60°F).
  • Page 52 Sensaphone Model 4100 Instruction Manual EXAMPLE 7: Alarm Recognition: The building power blacks out at 7:25 . One minute later (7:26 ) the power is restored. Because the power failure did not last for 180 seconds (programmed recognition time), the 4100 does not recognize it as a valid alarm. There is no alarm, therefore there is no dialout.
  • Page 53: Appendix Achecking Your 4100 For Proper Operation

    We recommend that you test your Sensaphone weekly to be sure it is functioning properly. This will ensure that when a problem arises the Sensaphone will be ready to alert the appropriate personnel. Phonetics, Inc. provides a blank test log for your use at the end of this manual.
  • Page 54 Sensaphone Model 4100 Instruction Manual...
  • Page 55: Appendix Btroubleshooting

    Appendix B: Troubleshooting APPENDIX B TROUBLESHOOTING Problems with the Model 4100 can range from simply making sure the unit is plugged in to lightning damage. This appendix is provided to help you pinpoint and solve functioning problems. It is divided into the common areas where problems occur. They are: Communications / Dialout problems Incorrect temperature readings...
  • Page 56: Communications / Dialout Problems

    Sensaphone Model 4100 Instruction Manual Communications / Dialout Problems: Problem Possible Cause Solution Unit won’t dial out. Phone number incorrectly See Chapter 3. programmed. Incorrect tone/pulse selection. See Chapter 3. Incompatible phone line. The Model 4100 must be hooked up to a standard 2-wire analog phone line, NOT a digital extension to a phone system.
  • Page 57: Incorrect Temperature Readings

    Appendix B: Troubleshooting Incorrect temperature readings: Problem Possible Cause Solution Temperature reads -20°. Temperature sensor is either Check wires to temperature sensor disconnected or has broken and connect or replace wiring. wires. Temperature reads 150°. Temperature sensor wires touching Verify and correct wiring. or shorted.
  • Page 58 Sensaphone Model 4100 Instruction Manual Battery drains prematurely. Unit turned off and unplugged. The battery is still drained and the unit consumes full power when the unit is shut off and unplugged. If you are not using the unit, disconnect the battery jumper.
  • Page 59: Appendix Caccessories

    4100. However, there is a nearly unlimited variety of sensor/switch input devices available at commercial or industrial electrical supply houses, providing a device to monitor virtually any condition that might be required for your business or residential needs. Contact Phonetics, Inc. at 610.558.2700 for more information. MODEL NUMBER SENSOR/SWITCH...
  • Page 60 Sensaphone Model 4100 Instruction Manual...
  • Page 61: Appendix Derror Messages

    Appendix D: Error Messages APPENDIX D ERROR MESSAGES There are four possible error messages that the Sensaphone Model 4100 will give you if you make a detectable error in programming. ERROR 1 Keys pressed in wrong order. ERROR 2 Wrong keyboard lock code or no code entered. ERROR HIGH A value entered was too high.
  • Page 62 Sensaphone Model 4100 Instruction Manual...
  • Page 63: Appendix Eapplications

    Appendix E: Applications APPENDIX E APPLICATIONS There are many ways to apply the Sensaphone Model 4100 to your needs. Listed below are some of the ways our customers have used the model 4100, employing the built-in sensors for power failure, high sound level, and temperature, as well as the additional sensors listed in Appendix C.
  • Page 64 Fume/Gas Alarm * Factories Laboratories Power Failure Alarm Boats/Ships Chemical Plants Fan Ventilators Animal Buildings Liquid Leaks Boats/Ships Water Detection Sensor and Levels Pumps/Valves Basements Power Failure Alarm Storage Tanks Computer Rooms Water Treatment Facilities *not available from Phonetics, Inc.
  • Page 65: Appendix Freturning Unit For Repair

    Model and Serial numbers c) A letter explaining the Model 4100’s problem 4) Address package to: SERVICE DEPARTMENT PHONETICS, INC. 901 TRYENS ROAD ASTON, PA 19014 5) Ship prepaid and insured via UPS or US Mail to ensure a traceable shipment with...
  • Page 66 Sensaphone Model 4100 Instruction Manual...
  • Page 67: Test Log

    Test Log Test Log...
  • Page 68 Sensaphone Model 4100 Instruction Manual...

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