Cisco 8832 User Manual page 33

Press Report quality.
Scroll and select the item that closely matches your problem.
Press the Select softkey to send the information to your system administrator.
You can use the Cisco Collaboration Problem Report Tool (PRT) to collect and send phone logs, and to
report problems to your administrator. If you see a message that the PRT upload has failed, the problem
report is saved on the phone and you should alert your administrator.
Select Settings > System information > Report problem.
Enter the date and time that you experienced the problem in the Date of problem and Time of problem fields.
Select Problem description.
Select a description from the displayed list, then press Submit.
Sometimes your phone can lose its connection to the call control system. When this connection is lost, your
phone displays a message.
If you are on an active call when the connection is lost, the call continues. However, you do not have access
to all normal phone functions because some functions require information from the call control system. Your
softkeys might not work as you expect.
When the phone reconnects to the call control system, you'll be able to use your phone normally again.
Special terms apply to your hardware warranty and services that you can use during the warranty period.