Cisco 8832 User Manual page 32

Ip conference phone

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Cisco works closely with partners to provide solutions that complement the Accessibility and usability of Cisco

Products and Solutions. There are third-party applications such as real-time Captioning on Cisco IP phones, Text

Telephones for the Deaf (TDD/TTY), Real Time Text (RTT), hearing/voice carry over (HCO/VCO), audible

Caller ID, Inline amplifiers for handsets for louder call sound, busy lights , audio/visual emergency notifications

through Cisco IP phones (supporting users with disabilities), etc.

Here's a link to a presentation about all the accessibility features of Cisco Unified Communications products,

and some third party assistive technology which works with it:

http://www.cisco.com/c/dam/en_us/about/responsibility/accessibility/products/Accessibility_Innovation_

Cisco_Unified_Communications.pdf

For more information about third-party applications, contact your administrator.

You may experience issues related to the following scenarios:

Your phone cannot communicate with the call control system.

The call control system has communication or internal problems.

Your phone has internal problems.

If you experience problems, your administrator can help troubleshoot the root cause of the problem.

Your administrator may ask for information about your phone. This information uniquely identifies the phone

for troubleshooting purposes.

Press Settings.

Select System information.

Press Exit.

Your administrator may temporarily configure your phone with the Quality Reporting Tool (QRT) to

troubleshoot performance problems. Depending on the configuration, use the QRT to:

Immediately report an audio problem on a current call.

Select a general problem from a list of categories and choose reason codes.