Xerox VersaLink C400 User Manual page 154

Troubleshooting
Symptom
Partial blanks, creased paper, or
blotted printing.
Vertical blanks appear.
White lines or streaks running
through only one color.
154 Xerox ® VersaLink
User Guide
Probable Causes
The paper is damp.
The paper is outside the
recommended specification range.
The printer is worn or damaged.
The toner cartridges are not
Xerox ® toner cartridges.
The paper is impeded in the paper
path.
Condensation inside the printer
causes partial blanks or creased
paper.
The laser lenses are blocked.
The printer is worn or damaged.
The toner cartridges are not
Xerox ® toner cartridges.
Something is blocking the lens for
the affected color.
® C400 Color Printer
Solutions
Replace the paper.
Replace the paper with a
recommended size and type. For
details, refer to Supported
For assistance, go to the Xerox
Support website at www.xerox.
com/office/VLC400support.
Verify that the toner cartridges
meet specifications and replace if
necessary. For details, refer to
Consumables.
• Remove any paper or debris
from the paper path.
• Ensure that the trays are
pushed in all the way.
• Ensure that the rear cover is
closed and locked.
Power on the printer and leave it
on for at least one hour to get rid
of the condensation. For
assistance, go to the Xerox
Support website at www.xerox.
com/office/VLC400support.
Clean the laser lenses. For details,
refer to Cleaning the Laser
For assistance, go to the Xerox
Support website at www.xerox.
com/office/VLC400support.
Ensure that the toner cartridges
meet specifications and replace if
necessary.
Clean the lens for the affected
color. For details, refer to
the Laser Lenses.
Paper.
®
®
Lenses.
®
Cleaning