Xerox VersaLink C400 User Manual page 153

Symptom
Only one color is faded.
Color around the edge of printing
is incorrect.
Stray black dots or white areas
(dropouts).
• Vertical black or color streaks or
multiple colored streaks or
lines.
• Streaks in only one color.
Probable Causes
Toner cartridge is empty or
damaged.
The color registration is incorrect.
The paper is outside the
recommended specification range.
There is debris on the rollers.
The toner cartridges are not
Xerox toner cartridges.
®
The toner cartridges are not
Xerox ® toner cartridges.
Debris in the printer is dragging
against the toner before it is
fused.
There is a problem with the toner
cartridge for that color.
Solutions
Check the condition of the toner
cartridge and replace it if
necessary.
Adjust the color registration. For
details, see details, refer to
Registration.
Replace the paper with a
recommended size and type, and
confirm that your control panel
and print driver settings are
correct. For details, refer to
Supported Paper.
Wipe the feed rollers with a clean
damp cloth to remove debris from
the rollers.
Note:
transfer roller or the
exposed end of the transfer
belt. Fingerprints can cause
print-quality issues.
Ensure that the toner cartridges
meet specifications and replace
them if necessary. For details, refer
to Consumables.
Ensure that the toner cartridges
meet specifications and replace
them if necessary. For details, refer
to Consumables.
Remove any debris or paper scraps
from the paper path under the
rear cover.
Check the toner cartridge for
damage and replace if necessary.
For assistance, go to the Xerox
Support website at
com/office/VLC400support.
Xerox ® VersaLink ® C400 Color Printer
Troubleshooting
Color
Do not touch the
®
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153
User Guide