Xerox VersaLink C400 User Manual page 134

Troubleshooting
Probable Causes
The printer cable is disconnected.
There is a network-connectivity issue.
There is a wireless network setup or connectivity
issue.
P P r r i i n n t t i i n n g g T T a a k k e e s s T T o o o o L L o o n n g g
Probable Causes
The printer is set to a slower printing mode. For
example, the printer could be set to print on
Heavyweight paper.
The printer is in Power Saver mode.
The way the printer was installed on the network
could be an issue.
134 Xerox ® VersaLink
User Guide
® C400 Color Printer
Solutions
If the Status LED does not flash once after you send
a print job, check the connection between the printer
and the computer.
If the printer is connected to a network:
1 Verify that the Ethernet cable is connected to the
printer.
2 On the printer Ethernet connector, verify that the
green LED is On. If the green LED is not lighted,
reseat both ends of the Ethernet cable.
3 Examine the TCP/IP address in the
Communication section of the Configuration
Report. For more information, refer to
Configuration Report.
4 If the TCP/IP address is 0.0.0.0, the printer needs
more time to acquire an IP address from the
DHCP server. Wait 2 minutes, then print the
Configuration Report again.
5 If the TCP/IP address is unchanged, or begins
with 169, contact your network administrator.
Verify that the Wireless Network Adapter is installed
and properly configured. For more information, refer
to Connecting to a Wireless
Solutions
It takes more time to print on certain types of special
paper. Ensure that the paper type is set properly in
the driver and at the printer control panel. For details,
see Print Speed.
It takes time for printing to start when the printer is
coming out of Power Saver mode.
Determine if a print spooler or a computer sharing
the printer is buffering all print jobs and then
spooling them to the printer. Spooling can slow print
speeds. To test the speed of the printer, print some
information pages such as the Demonstration Print.
If the page prints at the rated speed of the printer,
you could have a network or printer installation issue.
For additional help, contact the system administrator.
Printing the
Network.