Xerox VersaLink C400 User Manual page 147

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6. Lower the green levers to their original position.
7. Close the rear door.
T T r r o o u u b b l l e e s s h h o o o o t t i i n n g g P P a a p p e e r r J J a a m m s s
M M u u l l t t i i p p l l e e S S h h e e e e t t s s P P u u l l l l e e d d T T o o g g e e t t h h e e r r
Probable Causes
The paper tray is too full.
The edges of the paper are not even.
The paper is moist from humidity.
Too much static electricity is present.
Using unsupported paper.
Humidity is too high for coated paper.
The feed rollers are dirty.
Tray is loaded with mixed paper.
Solutions
Remove some of the paper. Do not load paper above the maximum
fill line.
Remove the paper, align the edges, and then reload the paper.
Remove the paper from the paper tray. Load new, dry paper into
the tray.
Load a new ream of paper.
Use only Xerox
®
-approved paper. For details, refer to
Paper.
• Feed paper one sheet at a time.
• Try loading paper in the Bypass tray.
With a clean, lint-free cloth moistened with water, wipe the feed
rollers until they are clean. For details, refer to
Load the tray with only one type and size of paper.
Xerox
Troubleshooting
Cleaning the
®
VersaLink
®
C400 Color Printer
User Guide
Supported
Printer.
147

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