Xerox VersaLink C400 User Manual page 152

Troubleshooting
Symptom
Page Margins Are Inconsistent.
The image is not centered on the
page or the margins are not
consistent.
Faded printouts with multiple
colors faded.
152 Xerox ® VersaLink
User Guide
Probable Causes
A paper registration adjustment is
needed.
The toner cartridges are not
Xerox ® toner cartridges.
The paper being used is outside
the recommended specification
range.
The paper type is heavier or
thicker than the paper type
selection.
The bias transfer voltage is not
properly adjusted for the paper
type.
The settings in the application or
print driver are incorrect.
The paper is damp.
The high-voltage supply is
defective.
® C400 Color Printer
Solutions
Use the paper registration
procedure to adjust the image
position on the page. For details,
refer to Adjusting Paper
Registration.
Verify that the toner cartridges
meet specifications, and replace
them if necessary.
Replace the paper with a
recommended size and type, and
confirm that your control panel
and print driver settings are
correct. For details, refer to
Supported Paper.
Ensure that the proper paper is
loaded in the paper tray.
Choose a heavier paper type at
the control panel and in the print
driver.
Use a lighter paper or paper type.
Verify that the paper types set in
the control panel and the print
driver match the paper loaded in
the tray.
Print the Demonstration Print from
the Information Pages menu. For
details, refer to Information
If the Demo Print looks correct,
the printer is printing properly.
Verify that the application and the
print driver selections are correct
for your print job.
Replace the paper.
For assistance, go to the Xerox
Support website at www.xerox.
com/office/VLC400support.
Pages.
®