Xerox VersaLink C400 User Manual page 148

Troubleshooting
P P a a p p e e r r M M i i s s f f e e e e d d s s
Probable Causes
The paper is not correctly positioned in
the tray.
The paper tray is too full.
The paper guides are not correctly
adjusted to the paper size.
The tray contains warped or wrinkled
paper.
The paper is moist from humidity.
Using paper of the wrong size,
thickness, or type.
The feed rollers are dirty.
L L a a b b e e l l a a n n d d E E n n v v e e l l o o p p e e M M i i s s f f e e e e d d s s
Probable Causes
The label sheet is facing the wrong
way in the tray.
Labels are missing, curled, or pulled
away from the backing sheet.
Envelopes are loaded incorrectly.
Envelopes are wrinkling.
148 Xerox ® VersaLink
User Guide
Solutions
• Remove the misfed paper and reposition it properly in the tray.
• Adjust the paper guides in the tray to match the size of the
paper.
Remove some of the paper. Do not load paper past the fill line.
Adjust the paper guides in the tray to match the size of the paper.
Remove the paper, smooth it out, and reload it. If it still misfeeds,
do not use that paper.
Remove the moist paper and replace it with new, dry paper.
Use only Xerox approved paper. For more information, refer to
Supported
With a clean, lint-free cloth moistened with water, wipe the feed
rollers until they are clean. For more information, refer to
the Printer.
Solutions
• Load label sheets according to the instructions from the
manufacturer.
• Load labels in the tray, face up.
• For more information, refer to Labels.
Do not use any sheet where labels are missing, curled, or pulled
away from the backing sheet.
You can print envelopes from the Bypass Tray or Tray 1.
For more information, refer to Envelopes.
• The heat and pressure of the laser printing process can cause
wrinkling.
• Use supported envelopes. For more information, refer to
Guidelines for Printing
Note:
you specify landscape orientation in the print driver.
® C400 Color Printer
Paper.
Envelopes.
When you load envelopes long-edge feed, ensure that
Cleaning