Hunter Douglas PowerView Motorization Manual page 19

W h a t i s a P o w e r V i e w
The PowerView ® Shade Network is a unique radio frequency that
allow s PowerView M otorization devices to communicate w ith each
other w ithin a home. All PowerView devices w ithin a home should
be added to the same PowerView Shade Network. This allow s for
easy installation of additional control options, such as the PowerView
Hub, PowerView Repeaters and PowerView Scene Controllers.
Additionally, Remotes joined to the same PowerView Shade Network
w ill be able to operate all w indow coverings in the PowerView Shade
Network as desired.
T r o u b l e s h o o t i n g
1 .
None of the backlit buttons illuminate on my remote w hen
I press the buttons.
• Check to make sure the batteries are inserted properly and
are new.
• Join an existing PowerView Shade Network w ith the remote.
2 .
I programmed my w indow covering to work from two different
remotes. The w indow covering works well w ith the second
remote, but w ill no longer respond to the rst remote.
• Check to make sure the batteries in both remotes are
inserted properly and are new.
• All PowerView remotes w ithin a home need to be included
in the same PowerView Shade Netw ork. Refer to " Pairing
additional remote(s) to the Pow erView Shade Network" on
page 14.
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® S h a d e N e t w o r k ? 3 .
M y w indow covering does not respond w hen I press
OPEN or CLOSE.
• M ake sure that there is power to the w indow covering
and that the w indow covering functions properly by
pressing the manual control button on the w indow
covering.
• M ake sure the correct GROUP number or ALL has
been selected before pressing OPEN or
Active GROUP buttons w ill be backlit.
• Add the w indow covering(s) to a GROUP on the remote.
Refer to " Join a w indow covering to a GROUP" on
page 19.
4 .
M y w indow covering operates w hen I press
or CLOSE, but not w hen I press either of the arrow
buttons.
• The arrow buttons are for operating Top-Dow n/Bottom-Up
shades, Duolite shades, and shadings or sheers w ith
™
operable vanes only. Refer to the product's Installation,
Operation, and Care instructions for proper operation.
• If the w indow covering is a Top-Dow n/Bottom-Up shade,
a Duolite shade, or a shading or sheer w ith operable
vanes, reset the travel limits on the w indow covering.
Press and hold the manual button on the w indow
covering for 6 seconds, until it jogs. The w indow covering
w ill then run an auto-calibration sequence.
CLOSE.
OPEN
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