Accessing Vm; Flash Digit Control - Grandstream Networks HT818 User Manual

A stutter tone will be played at first few seconds followed by dial tone when picking up the handset.
Note: New VM messages can be also indicated by LED blink, screen display, etc... if they are supported
on connected analog phones.

Accessing VM

To retrieve the new voice mail messages received, please refer to following steps:
1. Pick up the handset of the connected phone (stutter tone will be played).
2. Press *** (press the star key three times) to access the IVR menu and wait until you hear "Enter
the menu option ".
3. Press 86 and enter your configured password (if exist) to access your voice mail menu.

Flash Digit Control

If the option "Flash Digit Control" is enabled on web UI, call operations will require different steps as follows:
•
Call Hold:
Assume that the call is established between phone A and B.
The phone A received a call from C, then it held B to answer C.
Press the "Flash + 1" to hang up the current call (A – C) and resume call on hold (B).
Or press "Flash + 2" to hold current call (A – C) and resume call on hold (B).
•
Attended transfer:
Assume that the call is established between phone A and B. The phone A wants to attend transfer
phone B to phone C:
1. On the phone A presses FLASH to hear the dial tone.
2. Phone A dials the phone C's number followed by # (or wait for 4 seconds).
3. If phone C answers the call, phones A and C are in conversation. Then A can press "Flash + 4"
to complete transfer.
•
3-Way Conferencing:
Assume that the call is established, and phone A and B are in conversation. Phone A(HT801/HT802)
wants to bring third phone C into conference:
1. Phone A presses Flash (on the analog phone, or Hook Flash for old model phones) to get a dial
tone.
2. Phone A dials C's number then # (or wait for 4 seconds).
3. When phone C answers the call, then A can press "Flash +3" to bring B, C in the conference.
HT818 User Guide
Version 1.0.10.6
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